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Internship 988 Hotline Jobs (NOW HIRING)

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Collect data and complete reporting required for 988 implementation. * Employ active listening ... internships. · On-site childcare with 25% employee discount. · Employee wellness benefits. · ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Collect data and complete reporting required for 988 implementation. * Employ active listening ... Paid apprenticeships and internships. On-site childcare with 25% employee discount. Employee ...

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Collect data and complete reporting required for 988 implementation. * Employ active listening ... internships. • On-site childcare with 25% employee discount. • Employee wellness benefits. • ...

Felton Institute

Crisis Phone Counselor

San Mateo, CA

$24.75 - $32.25/hr

... interns, and volunteers. PSP is both a critical first point of contact for people in need of ... 988 hotline. This position reports to and adheres to agency's policies/procedures and programs.

Felton Institute

Crisis Phone Counselor

San Mateo, CA

$24.75 - $32.25/hr

... interns, and volunteers. PSP is both a critical first point of contact for people in need of ... 988 hotline. This position reports to and adheres to agency's policies/procedures and programs.

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

... interns, and volunteers. PSP is both a critical first point of contact for people in need of ... 988 hotline. This position reports to and adheres to agency's policies/procedures and programs.

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

... interns, and volunteers. PSP is both a critical first point of contact for people in need of ... 988 hotline. This position reports to and adheres to agency's policies/procedures and programs.

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Internship 988 Hotline information

What is the difference between Internship 988 Hotline vs Crisis Counselor?

AspectInternship 988 HotlineCrisis Counselor
Required CredentialsTypically pursuing related degree, training providedOften requires certification or licensure
Work EnvironmentCall centers, remote or on-siteCommunity centers, hospitals, mental health facilities
Employer & IndustryNonprofits, government agencies, mental health servicesHealthcare providers, mental health organizations
Common Search & ComparisonInternship 988 Hotline vs Crisis Counselor

Internship 988 Hotline roles are typically entry-level, focusing on training and support, often suitable for students or those starting in mental health fields. Crisis Counselors usually require specific certifications and provide direct mental health support. Both roles operate within mental health services but differ in experience level and responsibilities.

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Internship 988 Hotline jobs near you
Infographic showing various Internship 988 Hotline job openings in the United States as of August 2026, with employment types broken down into 10% Internship, 56% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Crisis Hotline Clinical Supervisor

Northwest Human Services, Inc.

Salem, OR • On-site

$70K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CRISES HOTLINE CLINICAL SUPERVISOR
Do you have a strong clinical background and a passion for suicide prevention, crisis care, and staff development? Northwest Human Services is seeking a qualified Crisis Hotline Clinical Supervisor to lead and support the professionals answering the 988 Suicide & Crisis Lifeline and Crisis & Information Hotline.
JOB STATUS: Exempt, Full-time
POSITION OVERVIEW:
As the Crisis Hotline Clinical Supervisor, you are responsible for clinical oversight and training for the Crisis & Information Hotline/988 staff. You will provide training, monitoring, evaluation to the Crisis Information staff in accordance with American Association of Suicidology (AAS), National Suicidal Prevention Lifeline (NSPL), and 988 call center standards of care.
Your role as a supervisor is to support recruitment and hiring for a 24/7/365 multi-shift staffing structure. This includes reviewing and screening applicates and participating in interviews and selection process.
KEY RESPONSIBILITIES:
  • Provide performance oversight and evaluation to crises intervention staff members.
  • Be accessible to 24/7 staff and provide case-specific consultation on callers presenting with complex issues/concerns, high risk for suicide, public safety risk, repeat callers, and other mental health challenges.
  • Develop, support, and implement the training curriculum, training schedules, and monitoring and evaluation plan for cultivating staff knowledge and skillsets. This includes incorporating a variety of creative learning strategies to enhance participant learning (e.g., classroom format, silent/live monitoring, role-playing, etc.).
  • Implement ongoing supervision schedules based on positions, shifts, and duties. Maintain documentation on all clinical or skill development plans created during case consultations and/or clinical supervision sessions.
  • Assist the Manager with planning, organizing, and implementing monthly staff trainings, as well as conduct annual testing of staff competency, knowledge of standard operating procedures, and accrediting agency standards of care. This includes identifying training topics, developing agendas, and facilitating meetings.

QUALIFICATIONS:
  • Master of Arts (MA), Master of Science (MS), or Doctor of Philosophy (PhD) in psychology, social work, or a behavioral science field.
  • Must meet the Qualified Mental Health Professional (QMHP) standards as outlined in OAR 309-019-0125.
  • 2 years or more of experience in a clinical setting providing mental health care, and/or crisis intervention.
  • Possess knowledge and experience with suicide assessment and intervention.

PREFERRED EXPERIENCE:
  • Prior experience providing crisis intervention over the phone or in a professional setting preferred.
  • Experience providing clinical supervision of employees and interns preferred.
  • Education and knowledge of organizational behavior and program development preferred.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
  • Healthcare insurance plans: Medical, Dental, Vision
  • Group Life: Short-Term & Long-Term Disability 100% paid by employer
  • 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
  • Flex Spending Account
  • PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
  • 7 1/2 Paid Holidays a year + 2 paid floating holidays for full-time positions
  • Continuing Education & Training Benefits
  • Employee Healthy Living Program - Gym Membership & Smoking Cessation

Why Join NWHS?
At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.
TO APPLY:
To join our team please visit our website Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

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