From Home 988 Hotline Jobs (NOW HIRING)

JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis.  The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Teams for in-person support.  The Mobile Crisis Outreach Team responds 24/7, 365 days a year, broken down by flexible shifts.  The Mobile Crisis Outreach Clinician will respond, in person, to provide timely support including crisis stabilization, safety planning, assessment for danger to self/ others, and gravely disabled. write 51/50 holds as needed and provide follow up support.  Utilizing the Mobile Crisis Outreach Team van to respond to calls, this role co-responds with a MCOT Peer Support Specialist and is an integral part of the Sycamores larger Mobile Crisis Outreach Team (MCOT) including close partnership with the 988-call center, police, sheriff, psychiatric hospitals, and ambulance transport companies. 

The Mobile Crisis Outreach Department evaluates the individual experiencing a “mental health crisis” out in the field and takes measures to ensure the individuals safety (i.e., Evaluates if the individual requires involuntary hospitalization to ensure their safety). The MCOT Clinician takes the lead on care coordination and works collaboratively with the MCOT Peer Support Specialist to coordinate care i.e., locate hospitals, ambulances, housing, etc.). The MCOT team responds to an individuals need for in person evaluation for safety within specified geographical area (i.e., Antelope Valley or San Fernando Valley or San Gabriel Valley).

Starting Pay Range:

$93,150 - $100,136.25 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.)

Shift Schedule: Sunday - Wednesday 4 pm - 2am

JOB QUALIFICATIONS

• Masters’ Degree in related field required.
• Licensed in the State of California as LCSW, LMFT, LPCC or Psy. D/Ph. D required.
• Must maintain relevant licensure as a condition of employment. 
• 2 + years of successful licensure and experience preferred.
• Attend and satisfactorily complete all training required by the Agency, federal, state and/or local regulations.
• DMH experience preferred.
• Maintains all required licenses and certifications.
• As this position requires the driving of company vehicles for crisis intervention, including the provision of urgent or emergency services, driving is an essential function of this position.  Candidate qualifications therefore include:
• Valid California driver’s license.
• Acceptable driving record as determined Agency policy.
• Proof of auto insurance meeting minimum coverage requirements. 

Physical Demands

• The ability to physically manage and/or de-escalate consumers/residents.
• Frequently driving to various work site locations.
• Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, squeezing, griping, and forward reaching between waist and chest level.
• Reaching at or above shoulder level may be necessary.
• Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with consumers and co-workers and performing job duties.

• Requires physical presence in the office during shift when not in the field.  
• Ability to practice physical intervention for safety of consumers according to training and policy.
• Ability to operate a motor vehicle.
• Frequent driving in the community with consumers.
• Filling up gas tank of agency van, as needed.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.