Overnight 988 Hotline Jobs (NOW HIRING)

JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in-person support. The Mobile Crisis Outreach Team responds 7 days a week from 7:30pm to 8:30am, broken down by flexible shifts. The Mobile Crisis Outreach Licensed Psychiatric Technician (LPT) will respond, in person, to provide timely support including crisis stabilization, safety planning, assessment for danger to self/ others, and gravely disabled write 51/50 holds as needed and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role co-responds with a Mobile Crisis Outreach Program Peer Support Specialist and is an integral part of the Sycamores larger Mobile Crisis Outreach Program including close partnership with the 988 call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals and ambulance transport companies. 

The Mobile Crisis Outreach Department evaluates the individual experiencing a “mental health crisis” out in the field and takes measures to ensure the individuals safety (i.e., Evaluates if the individual requires involuntary hospitalization to ensure their safety). The Mobile Crisis Outreach Program LPT takes the lead on care coordination and works collaboratively with the Mobile Crisis Outreach Program Peer Support Specialist to coordinate care i.e., locate hospitals, ambulances, housing, etc.). The Mobile Crisis Outreach Program responds to an individual’s need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions.)

Starting Pay Range:

$70,304 - $76,080 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.) There will be an additional $4,160 per year overnight differential.

Shift Schedule: Tuesday - Friday 10:30 pm - 8:30 am

JOB QUALIFICATIONS

• Licensed in the State of California as Licensed Psychiatric Technician required.
• Must maintain relevant licensure as a condition of employment.
• 2 + years of successful licensure and experience preferred.
• Attend and satisfactorily complete all trainings required by the Agency, federal, state and/or local regulations.
• RUBHS experience preferred.
• Maintains all required licenses and certifications.
• As this position requires the driving of company vehicles for crisis intervention, including the provision of urgent or emergency services, driving is an essential function of this position. Candidate qualifications therefore include:

• Valid California driver’s license.
• Acceptable driving record as determined Agency policy.
• Proof of auto insurance meeting minimum coverage requirements. 

PHYSICAL DEMANDS

• The ability to physically manage and/or de-escalate consumers/residents.
• Frequent driving to various work site locations.
• Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, squeezing, griping, and forward reaching between waist and chest level.
• Reaching at or above shoulder level may be necessary.
• Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with consumers and co-workers and performing job duties.
• Requires physical presence in the office during shift when not in the field.
• Ability to practice physical intervention for safety of consumers according to training and policy.
• Ability to operate a motor vehicle.
• Frequent driving in the community with consumers.
• Filling up gas tank of agency van, as needed.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.