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How much do crisis management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for crisis management in the United States is $109,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is crisis management?

A Crisis Management job involves identifying, assessing, and responding to emergencies or unexpected events that could impact an organization’s operations, reputation, or stakeholders. Professionals in this field develop crisis response plans, coordinate communication strategies, and work to minimize risks and damages. They often collaborate with leadership teams, public relations personnel, and emergency responders to ensure a swift and effective response. The role requires strong decision-making skills, adaptability, and the ability to remain calm under pressure.

What are the typical daily responsibilities of someone working in crisis management?

Crisis management professionals spend their days monitoring for potential threats, developing and updating response plans, and coordinating with internal teams or external agencies to ensure readiness for emergencies. They may also conduct risk assessments, lead training exercises, and review lessons learned from past incidents to improve protocols. Collaboration is frequent, involving cross-functional teams like security, communications, and executive leadership to ensure consistent and effective preparedness. This proactive and collaborative approach helps organizations stay resilient and respond quickly when emergencies arise.

What are the key skills and qualifications needed to thrive in crisis management, and why are they important?

To thrive in Crisis Management, you need expertise in risk assessment, problem-solving, and strategic planning, often supported by a background in emergency management, business continuity, or related certifications like Certified Crisis Management Professional (CCMP) or FEMA courses. Familiarity with incident management systems, crisis communication platforms, and data analysis tools is commonly required. Strong soft skills such as calm decision-making, leadership under pressure, and clear communication help professionals excel in this field. These competencies are vital for quickly assessing threats, coordinating effective responses, and minimizing the impact of unexpected events on organizations.

How do I become a crisis management professional?

To become a crisis management professional, individuals typically need a bachelor's degree in fields such as emergency management, public safety, or related areas. Gaining experience through roles in emergency services, security, or public relations, along with certifications like the Certified Emergency Manager (CEM), can enhance qualifications and job prospects.

What can you do with a crisis management degree?

A crisis management degree prepares individuals for roles in emergency response, corporate crisis teams, or public safety agencies. Graduates can work as crisis managers, emergency planners, or risk analysts, often utilizing skills in communication, problem-solving, and strategic planning. Certifications like FEMA or ICS can enhance job prospects in this field.

What does a crisis management do?

A crisis management professional develops and implements plans to respond to emergencies, disasters, or reputational issues that threaten an organization. They assess risks, coordinate communication, and work with teams to minimize impact and restore stability during crises. Strong communication skills and knowledge of emergency protocols are essential in this role.
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Crisis Management jobs near you
Infographic showing various Crisis Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $109,055 per year, or $52.4 per hour.

Assistant Director - Crisis Management & Resilience

Wynn Resorts

Las Vegas, NV • On-site

Full-time

Posted 23 days ago

Wynn Resorts rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

35th of 164 rated casinos

Job description

Company Description
Job Description
The Assistant Director - Crisis Management & Resilience (ADCMR) is responsible for strengthening Wynn's organizational resilience by leading the development, implementation, and continuous improvement of an integrated Crisis Management and Resilience Program. This critical leadership role safeguards the continuity of operations, protects the organization's reputation, and enhances preparedness, response, recovery, and resilience capabilities across the resort.
Reporting directly to the Director of Crisis Management, the ADCMR serves as a trusted advisor and subject matter expert to executive leadership, providing strategic guidance on crisis preparedness, business continuity, resilience planning, emergency management, and incident response. The role ensures the organization maintains a high state of readiness through the delivery of actionable intelligence, coordinated response frameworks, resilience initiatives, training, and exercises designed to strengthen the organization's ability to anticipate, withstand, respond to, and recover from disruptive events.
Operating in a dynamic luxury resort environment where discretion, sound judgment, precision, and composure are essential, the ADCMR plays a key role in fostering a culture of preparedness, resilience, and operational excellence. This is an on-site, operationally critical position requiring a consistent on-property presence and close collaboration with leaders across all functional areas of the organization.
Role Focus: Preparedness, continuity, response, recovery, resilience, executive advisory, and continuous improvement.
Key Job Duties & Responsibilities
  • Lead the continuous development, implementation, and enhancement of Wynn Resorts' integrated Crisis Management and Resilience Program, ensuring frameworks, plans, procedures, and governance processes align with industry best practices and support organizational preparedness, continuity, response, recovery, and resilience objectives.
  • Support the design and execution of enterprise-wide crisis management, emergency management, business continuity, and resilience strategies, ensuring the protection of guests, employees, operations, assets, reputation, and brand value.
  • Develop, maintain, and validate crisis communication, notification, and escalation protocols that enable timely, accurate, and coordinated information sharing across executive leadership and operational stakeholders.
  • Monitor, assess, and communicate emerging threats, hazards, incidents, and external events that may affect resort operations, providing strategic intelligence, situational awareness, and actionable recommendations to senior leadership.
  • Analyze developing situations and operational disruptions, delivering concise executive briefings, impact assessments, and decision-support products that facilitate informed leadership decision-making during rapidly evolving events.
  • Lead the development and delivery of resilience-focused training programs, exercises, simulations, and tabletop exercises, strengthening organizational preparedness, response capabilities, recovery readiness, and leadership confidence.
  • Serve as a trusted advisor to executive leadership and business partners, providing expert guidance on crisis management, business continuity, emergency preparedness, operational resilience, and recovery planning.
  • Coordinate the development, maintenance, and testing of business continuity and recovery plans, ensuring critical business functions can be sustained or restored efficiently following disruptive events.
  • Develop and present executive-level reports, dashboards, assessments, and performance metrics that measure organizational resilience, preparedness, exercise outcomes, incident trends, and continuous improvement opportunities.
  • Foster strong cross-functional relationships throughout the organization, promoting collaboration, resilience awareness, and coordinated decision-making before, during, and after incidents and crises.
  • Maintain strategic partnerships with government agencies, emergency services organizations, industry associations, regulatory bodies, and external stakeholders to ensure alignment with evolving threats, regulatory requirements, and industry best practices.
  • Support and mentor personnel involved in crisis management, emergency response, and resilience initiatives, helping build organizational capability and leadership capacity across all functional areas.
  • Exercise sound judgment and leadership during high-pressure situations, demonstrating professionalism, discretion, composure, and a commitment to guest, employee, and organizational safety.
  • Provide 24/7 crisis management and incident response support, including emergency coordination, executive briefings, Crisis Management Team facilitation, stakeholder communications, and liaison with first responders and external agencies.
  • Lead post-incident reviews, lessons learned processes, corrective action planning, and improvement initiatives, ensuring operational insights are integrated into resilience strategies, plans, training programs, and governance processes.
  • Champion a culture of preparedness, resilience, and operational excellence by promoting awareness, accountability, and continuous improvement throughout the organization.
  • Perform other duties as assigned, supporting the strategic objectives of the Crisis Management & Resilience Department and the broader organizational mission.
  • Aligns the role with crisis management, business continuity, emergency management, operational resilience, recovery, executive governance, and continuous improvement.
  • Clarifies that the position is responsible for both incident response and broader resilience capability development.
  • Positions the ADCMR as a strategic leadership role supporting the protection of guests, employees, operations, reputation, and brand value.

Qualifications
  • Minimum of 7-10 years of progressive experience in crisis management, emergency management, business continuity, organizational resilience, risk management, security operations, public safety, military, government, hospitality, gaming, or a related discipline.
  • Minimum of 3-5 years of leadership, supervisory, or management experience involving cross-functional coordination, incident management, emergency response, business continuity, resilience programs, or operational readiness.
  • Demonstrated experience developing, implementing, maintaining, and exercising crisis management, emergency management, business continuity, resilience, or incident response programs.
  • Strong knowledge of crisis management principles, emergency preparedness, incident command structures, organizational resilience, business continuity planning, and recovery operations.
  • Working knowledge of recognized industry frameworks and standards, including ISO 22301, ISO 22361, FEMA NIMS, ICS, and related resilience and emergency management practices.
  • Professional certifications are strongly preferred and may be considered in lieu of formal academic qualifications, including:
    • Certified Business Continuity Institute Professional (CBCI)
    • Associate Business Continuity Professional (ABCP)
    • Certified Emergency Manager (CEM)
    • Disaster Recovery Institute (DRI) Certifications
    • FEMA Professional Development Series (PDS)
    • FEMA Advanced Professional Series (APS)
    • FEMA NIMS / ICS Certifications
    • Associate Emergency Manager (AEM)
    • Certified Protection Professional (CPP)
    • Physical Security Professional (PSP)
    • Other recognized crisis management, resilience, emergency management, security, or business continuity credentials
  • Demonstrated ability to lead, coordinate, and influence multidisciplinary teams during incidents, emergencies, crises, exercises, and operational disruptions.
  • Excellent analytical, problem-solving, decision-making, written, verbal, presentation, and executive briefing skills.
  • Experience planning, facilitating, and evaluating emergency exercises, simulations, drills, after-action reviews, and continuous improvement initiatives.
  • Proficiency with Microsoft Office, Microsoft Teams, and related business technologies. Experience with crisis management, emergency notification, incident management, risk management, or business continuity software is preferred.
  • Demonstrated competency with artificial intelligence tools, including enterprise AI assistants, generative AI platforms, and AI-enabled analytical tools.
  • Ability to obtain and maintain all licenses, permits, certifications, and approvals required by Wynn Resorts and applicable regulatory authorities.
  • Ability to work a flexible schedule and respond to incidents, emergencies, crises, exercises, and business continuity events outside normal business hours when required.

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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