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Credit Control Officer Jobs (NOW HIRING)

Self Financial

Chief Credit Officer

Austin, TX · On-site

... accessible tools to take control of their credit. Executing on our mission requires deep ... The Chief Credit Officer role sits at the center of that evolution. The Opportunity Self serves ...

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Protocol Officer

Key West, FL · On-site +1

$113.36K - $147.37K/yr

In accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program ... You will receive credit for all qualifying experience, including volunteer experience. Your resume ...

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How much do credit control officer jobs pay per hour?

As of May 28, 2026, the average hourly pay for credit control officer in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Control Officer, and why are they important?

To thrive as a Credit Control Officer, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant qualifications such as a degree or professional certification. Familiarity with credit management software, enterprise resource planning (ERP) systems, and advanced Excel is typically required. Excellent communication, negotiation skills, and resilience in handling difficult conversations help you build rapport with clients and resolve payment issues efficiently. These skills are crucial for minimizing financial risk, ensuring timely cash flow, and maintaining positive client relationships.

How does a Credit Control Officer typically collaborate with sales and finance teams to manage outstanding accounts?

A Credit Control Officer works closely with both sales and finance teams to ensure that customer accounts are managed efficiently and outstanding debts are minimized. They often communicate with the sales team to understand customer profiles and payment histories, helping set appropriate credit limits and terms. Additionally, they coordinate with the finance department to reconcile accounts, review aging reports, and implement payment plans when necessary. Strong collaboration helps maintain healthy cash flow and positive client relationships while minimizing financial risk for the company.

What does a Credit Control Officer do?

A Credit Control Officer is responsible for managing a company's credit policies and ensuring timely collection of outstanding payments from customers. They assess creditworthiness, set credit limits, monitor customer accounts, and follow up on overdue invoices. Their role is crucial in minimizing financial risk and maintaining healthy cash flow for the organization. Additionally, they often collaborate with sales and finance teams to resolve payment issues and maintain good customer relationships.

What is the difference between Credit Control Officer vs Accounts Receivable Clerk?

AspectCredit Control OfficerAccounts Receivable Clerk
Primary RoleManaging credit policies, assessing creditworthiness, and collecting overdue paymentsProcessing invoices, recording payments, and maintaining accounts receivable records
Required SkillsCredit analysis, communication, negotiationData entry, attention to detail, basic accounting
Work EnvironmentFinance departments, credit teamsAccounting departments, finance teams
Common CertificationsCredit management certifications, relevant finance qualificationsBasic accounting certifications, bookkeeping experience

The Credit Control Officer focuses on managing credit policies and collecting overdue payments, while the Accounts Receivable Clerk handles invoice processing and maintaining receivable records. Both roles are essential in finance teams but differ in scope and responsibilities.

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What are popular job titles related to Credit Control Officer jobs? For Credit Control Officer jobs, the most frequently searched job titles are:
Credit Control Officer jobs near you
Infographic showing various Credit Control Officer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,644 per year, or $26.8 per hour.
Collections Officer

Collections Officer

Bank of Bird-in-Hand

Paradise, PA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Bank of Bird-in-Hand is built on integrity, excellence, and teamwork. If you identify with these values and are looking for a career where you can put them into practice, consider applying to one of our open positions.
When you join the Bank of Bird-in-Hand team, you’ll be appreciated and celebrated for who you are every day.
Bank of Bird-in-Hand is actively seeking a Collections Officer to join our team in Paradise, PA. This role is responsible for managing and recovering overdue loan accounts and real estate payment tracking while maintaining positive customer relationships. Also, it involves contacting customers, negotiating repayment plans, minimizing credit losses, and ensuring compliance with banking regulations and internal policies.
Responsibilities:
  • Monitor and manage assigned delinquent loan accounts (consumer and commercial).
  • Monitor and manage Real Estate tax payments to various counties from customers.
  • Contact customers via phone, email, and written correspondence regarding overdue payments, overdue real estate taxes and overdue insurance policies.
  • Negotiate repayment plans and settlements within approved guidelines.
  • Maintain accurate records of customer interactions and repayment commitments.
  • Follow up on broken promises to pay and escalate cases where necessary.
  • Recommend accounts for legal action, repossession, or write-off in line with policy.
  • Liaise with lenders, legal teams, external collection agencies, and repossession agents.
  • Prepare periodic collection reports and performance updates.
  • Ensure compliance with banking regulations, consumer protection laws, and internal policies.
  • Provide customer service support while balancing risk mitigation objectives.
  • Perform other duties as required.
Preferred Skills:
  • Knowledge of loan products (consumer and commercial).
  • Understanding relevant banking and debt recovery regulations.
  • Proficiency in MS Office and banking/loan management systems.
Qualifications:
  • Bachelor’s degree in Finance, Accounting, Business Administration, OR in lieu of a degree, a minimum of 3 years’ closely applicable work experience.
  • 1–3 years’ experience in collections, credit control, or banking operations.
Here at Bank of Bird-in-Hand, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:
  • Competitive Medical, Dental, Vision Coverage
  • 401(k) Retirement Plan with 4% Match
  • Company Paid Life, STD, and LTD
  • Health Savings Account (HSA) amp; Flexible Spending Account (FSA) options
  • Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
  • 12 Paid Holidays
  • Tuition Reimbursement
  • Company Events and Picnics
Equal Opportunity Employer
No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.

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