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Credit Collections Manager Jobs in Georgia (NOW HIRING)

Home Depot

The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that ...

Lazer Logistics

Accounts Receivable Analyst

Alpharetta, GA · On-site

$23.50 - $29.75/hr

This role partners with the Credit & Collections Manager on internal controls and risk assessment, serving as a point of contact on major projects. The ideal candidate delivers clear weekly accounts ...

Arclin

Global Credit Manager

Alpharetta, GA · On-site

Advise on global collections strategy, ensuring timely resolution of overdue receivables and ... Manage integration of credit and collections processes across multiple ERP platforms (e.g., SAP ...

Arclin

Global Credit Manager

Alpharetta, GA · Hybrid

Position Summary The Global Credit Manager is responsible for leading the enterprise-wide credit, collections, and accounts receivable (A/R) risk management function across a multi-entity, global ...

Arclin USA LLC

Global Credit Manager

Alpharetta, GA · Hybrid

Position Summary The Global Credit Manager is responsible for leading the enterprise-wide credit, collections, and accounts receivable (A/R) risk management function across a multi-entity, global ...

defi AUTO LLC

Back Line Collections Manager

Atlanta, GA · On-site

$52K - $65K/yr

Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance ... The Back Line Collections Manager will be responsible for a team that processes customer service ...

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Credit Collections Manager information

See Georgia salary details

$46K

$73.6K

$107.2K

How much do credit collections manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for credit collections manager in Georgia is $73,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $84,400.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Georgia? The most popular types of Credit Collections jobs in Georgia are:
What are popular job titles related to Credit Collections Manager jobs in Georgia? For Credit Collections Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Georgia look for? The top searched job categories for Credit Collections Manager jobs in Georgia are:
What cities in Georgia are hiring for Credit Collections Manager jobs? Cities in Georgia with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Georgia as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $73,553 per year, or $35.4 per hour.

Sr. Manager Pro Credit - Collections & DIsputes

Home Depot

On-site, Remote

Full-time

Re-posted 5 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,399 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that maximize cash flow, reduce bad debt exposure, and protect company assets. This role will oversee the dedicated Collections and Disputes organization, ensuring disciplined policy enforcement, effective risk mitigation, and alignment with broader commercial and financial objectives.
The ideal candidate will be a data-driven leader with demonstrated ability to translate complex analytics into executive-level business insights, optimize workflows through modern automation tools such as Bectran, and effectively balance risk management discipline with strategic commercial objectives.
Key Responsibilities
Team Leadership & Development
  • Team Leadership, Development & Governance: Provide strategic leadership, coaching, and performance management for the Collections and Disputes teams while fostering a culture of accountability, operational excellence, and continuous improvement. Oversee workforce planning, onboarding, training, competency development, and team structure to ensure consistent execution of regulatory requirements, system processes, SOPs, compliance expectations, and industry best practices.
  • Policy & Procedure Management: Establish, maintain, and enforce standardized collections and dispute policies, procedures, and operating rhythms to support consistent execution, effective controls, and scalable business practices across the organization.

Collections, Credit Holds & Financial Authority
  • Credit Hold, Order Release & Risk Governance: Establish and manage governance for credit holds, order releases, and past-due account restrictions, including defined thresholds and escalation protocols that balance risk mitigation, cash flow protection, and commercial continuity.
  • Escalation, Negotiation & Financial Authority: Serve as the senior escalation point for complex, high-value account matters, including dispute settlements, payment accommodations, and bad-debt write-offs within established corporate authority limits and prior to executive escalation.
  • Credit & Collections Partnership: Maintain strong alignment between Collections, Disputes, and Credit teams to support proactive risk identification, timely account resolution, and consistent portfolio management practices.

Commercial Alignment & Cross-Functional Collaboration
  • Sales, Operations & Commercial Partnership: Partner with regional Sales and Operations leaders to resolve complex account disputes, develop commercially balanced financial solutions, secure past-due balances, preserve customer relationships, and support profitable growth.

Legal & Vendor Management
  • Litigation & Third-Party Vendor Management: Serve as the primary administrative liaison for litigation-related matters and manage relationships with third-party collection agencies and external counsel to ensure performance, recovery, compliance, and cost-effectiveness standards are achieved.

Data Analytics & Executive Reporting
  • Performance Metrics & Executive Reporting: Define, monitor, and report on key portfolio performance indicators, including Days Sales Outstanding (DSO), Collection Effectiveness Index (CEI), bad debt ratios, collection trends, macroeconomic risks, at-risk accounts, and operational bottlenecks.
  • Data-Driven Business Insights: Translate portfolio data into actionable business intelligence through automated dashboards and executive-ready reporting that inform strategic decision-making, operational priorities, and continuous improvement opportunities.

Compliance & Continuous Improvement
  • Compliance & Controls: Ensure collection practices, third-party engagements, and credit structures comply with applicable commercial credit regulations, legal requirements, internal controls, and company policies.
  • Process Optimization: Lead regular reviews of administrative, operational, and system workflows to identify bottlenecks, eliminate redundancies, strengthen controls, and improve efficiency across the Collections and Disputes organization.

Direct Manager/Direct Reports:
  • Typically reports to Director Credit Services
  • Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Experience: Minimum of 8 years of progressive commercial credit and collections experience, including 4-5 years in a leadership capacity managing large collections and dispute teams and high-volume commercial portfolios.
  • Subject Matter Expertise: Advanced knowledge of commercial trade credit, corporate debt collections, dispute resolution, and litigation processes.
  • Technical & Soft Skills
  • Systems & Reporting Capabilities: Demonstrated experience with credit and collections management platforms, preferably Bectran or similar credit-to-cash automation tools, with advanced proficiency in Microsoft Excel and data visualization platforms such as Power BI or Tableau.
  • Analytical & Executive Communication Skills: Proven ability to develop automated reporting frameworks, interpret financial metrics, and present data-driven insights clearly to executive leadership.
  • Leadership Presence & Collaboration: Strong negotiation, conflict resolution, and cross-functional partnership skills, with the ability to influence senior stakeholders, navigate complex customer situations, and make sound decisions when risk thresholds are exceeded.

Minimum Education:
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required.

Minimum Years of Work Experience:
  • 7

Certifications:
  • Professional certifications such as Certified Credit Executive (CCE), Certified International Credit Professional (CICP), or comparable designations through the National Association of Credit Management (NACM) are preferred.

Competencies:
  • A thorough working knowledge of the principles/disciplines of credit marketing, including Account Acquisition & Activation, Loyalty Marketing, Sales Promotion, etc.
  • A thorough understanding and knowledge of the principles/disciplines of the retail industry.
  • A strong grasp of Project Management skills and requirements. A proven record of developing new financial products and/or services
  • Able to manage/coordinate multiple, simultaneous projects. Understands Time Management skills and uses those skills to deal with unplanned projects and interruptions. Both demonstrates and teaches those skills to direct reports.
  • Able to think strategically about business problems and opportunities and to focus efforts on projects that most closely support key company initiatives.
  • Very strong communication skills, both verbal and written.
  • Ability to leverage data and analysis to craft a well-thought story utilizing Power Point.
  • Demonstrated decisiveness and sound decision making skills and demonstrated strong results in managed projects
  • Demonstrated strong results in managed projects

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $90,000.00 - $120,000.00

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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