Credit Card Customer Service Jobs in Georgia (NOW HIRING)

Position Title: Credit Card Administrator

Department: Finance

Reports to: Controller

Salary grade: N

Salary Range: 60,000- 75,000

Position Summary

To provide operational and project-based support functions for Director and above. Strong individual contributor with strong technical knowledge; proven ability to independently manage small to large projects; proficient at analytical research and executive report development; ability to write scopes of work and documents without direct supervision; excellent service provider requiring minimal direction and oversight; creative problem solver with excellent personal organizational and planning skills; established verbal and written communication skills. Projects/assignments are more complex in nature. Possess a comprehensive understanding of housing authority and/or MTW agency platform. Act as the lead in the planning, coordination and development of projects. Ability to fully execute assignments without significant training.

Responsibilities

• Develop and implement a comprehensive department document handling strategy for electronic and paper filing/storage including document handling process, inventory and location, new hire orientation and removal of filing cabinets.
• Lead, mentor, train and provide back-up assistance to the department’s team of Administrative Assistants in the execution of daily duties and special projects as assigned.
• Project manage, follow up, track, solution and maintain a comprehensive project/task management update framework for the CSG Management team and provide executive status reports and summaries on all projects and tasks to ensure effective implementation within defined timeframes.
• Compile, write and distribute department’s bi-weekly team e-update.
• Review, update all relevant departmental information on AHA’s intranet and internet sites, including team portals and shared/network drives.
• Assist with the review, editing and updating of the Housing Choice Voucher Program Operations Manual, procedures and policies.
• Review, edit and facilitate SVP approval of changes submitted through the Change Management Process.
• Serve as the department’s primary point of contact for all people-related matters including employee onboarding and orientation/training, performance reviews, recognition and development, employee out-processing, seating/office moves, security accesses and other operational logistics.
• Manage the use of the department’s corporate credit card and facilitate purchases for the department according to company guidelines.
• Order supplies and manage the Office Supply budget for the department according to company guidelines.
• Project manage and coordinate projects and programs to ensure high quality end results within given timeframe.
• Perform word processing and desktop publishing to include presentations, spreadsheet and graphs; transcribe information of a sensitive nature; may be required to take meeting and/or conference call minutes.
• Review and edit written material to ensure accuracy, neatness, correct punctuation and grammar; recommend changes to improve readability and clarity.
• Research, compile and summarize information to formulate correspondence and respond to various inquiries from internal and external customers.
• Coordinate, assist in planning, prepare agenda and monitor meetings; maintain calendar(s) and travel requests.
• Maintain confidential and specialized files, records and reports.
• Actively promote and ensure clear communication within the department and facilitate inter-departmental communication.
• May be required to perform other related duties as required and/or assigned.

Knowledge & Skill Requirements

• Bachelor’s degree in finance, Accounting, Business Management or related field
• Master’s Degree preferred
• 4+ years’ experience in Accounts Payable or Cash Management
• Knowledge of accounting concepts, practices and policies.
• Proven ability to create financial models
• Ability to manipulate data and use reporting system
• Good team player and ability to meet strict deadlines
• Excellent analytical skills
• Demonstrated proficiency of current office technology and software application(s) and demonstrated use of such technology/applications on a Regular basis including strong Microsoft Office skills (e.g., Excel and Word)

Working Conditions

• Works in an office environment. May require frequent bending, stooping, reaching and prolonged sitting and/or standing.
• Frequent local travel which necessitates a valid State of Georgia driver’s license and be fully insurable for the purpose of obtaining clearance on company “Authorized Drivers List.”
• AH Authorized Driver or Assigned Vehicle