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Credit Card Customer Service Rep Jobs (NOW HIRING)

Customer Service Rep I

Los Angeles, CA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions. * Provide customer services such as cashing checks,

Customer Service Representative

Casper, WY ยท On-site

$15.50 - $21/hr

About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our

Customer Service Representative

Virginia Beach, VA ยท On-site

$14.25 - $19.25/hr

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and

Customer Service Representative

Gardena, CA ยท On-site

$16.25 - $22.25/hr

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to

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Customer Service Representative

Casper, WY ยท On-site

$15.50 - $21/hr

About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our

Customer Service Rep

Milwaukee, WI ยท On-site

$14.60/hr

Customer Service Rep Starting at $14.60 per hour With a career at HMSHost, you really benefit! We Offer: * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) *

Job Posting End Date 07-06-2026 Please note the job posting will close on the day before the posting end date. Job Summary The Credit Card Analyst Principal supports the AEP Corporate Credit Card

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Credit Card Customer Service Rep information

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How much do credit card customer service rep jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for credit card customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Credit Card Customer Service Rep do?

A Credit Card Customer Service Representative assists customers with questions and concerns related to their credit card accounts. Their responsibilities typically include answering inquiries about account balances, transactions, payment due dates, and card benefits. They also help resolve issues such as unauthorized charges, lost or stolen cards, and disputes. Additionally, they may provide information about new products, process payments, and help customers understand their statements.

What are the key skills and qualifications needed to thrive as a Credit Card Customer Service Rep, and why are they important?

To thrive as a Credit Card Customer Service Rep, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and knowledge of financial regulations are typically required. Patience, problem-solving ability, and a customer-focused mindset set top performers apart in this role. These skills are crucial for resolving customer concerns efficiently, ensuring satisfaction, and maintaining regulatory compliance.

What are some common challenges faced by Credit Card Customer Service Reps, and how can I prepare for them?

Credit Card Customer Service Reps often encounter high call volumes, complex customer inquiries, and situations where customers may be upset or frustrated. Preparing for these challenges involves developing strong communication and conflict-resolution skills, as well as becoming familiar with the company's credit card products and policies. Many teams provide robust training and support, and successful reps learn to balance empathy with adherence to procedures. Building resilience and managing stress are also important for long-term success in this fast-paced environment.
More about Credit Card Customer Service Rep jobs
Customer Service Rep I

Customer Service Rep I

Preferred Bank

Los Angeles, CA โ€ข On-site

$17.25 - $23.50/hr

Other

Posted 2 days ago


Job description

Customer Service Representative

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

  • Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
  • Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
  • Process various Night-Drop and Mail transactions as needed
  • Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
  • Cross-sell bank products
  • Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Qualifications:

  • Minimum 1 year of experience in bank operations preferred, but not required.
  • Good communication skills (written and oral)
  • Proven customer support experience
  • Ability to multitask, prioritize and manage time effectively