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Credit Card Customer Service Rep Jobs (NOW HIRING)

Dexian DISYS

Customer Service Representative 4

Peoria, IL · On-site

$22 - $24.50/hr

Customer Service Representative 4 Job details Posted 22 May 2026 Location Peoria, IL Reference ... Example, Late credit card statements, outstanding transactions needing submitted in the expense ...

Domino's

Customer Service Representative

Casper, WY · On-site

$15.50 - $21/hr

As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and ... Handle cash and credit card transactions, including accurately counting change. * Help resolve ...

Harbortouch

Customer Service Representative

Allentown, PA · On-site

$15.75 - $21.50/hr

... credit card processing terminals. As one of the largest and most reputable payment processors in ... A Customer Service representative is expected to work with our clients by promoting the highest ...

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How much do credit card customer service rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for credit card customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Credit Card Customer Service Rep do?

A Credit Card Customer Service Representative assists customers with questions and concerns related to their credit card accounts. Their responsibilities typically include answering inquiries about account balances, transactions, payment due dates, and card benefits. They also help resolve issues such as unauthorized charges, lost or stolen cards, and disputes. Additionally, they may provide information about new products, process payments, and help customers understand their statements.

What are the key skills and qualifications needed to thrive as a Credit Card Customer Service Rep, and why are they important?

To thrive as a Credit Card Customer Service Rep, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and knowledge of financial regulations are typically required. Patience, problem-solving ability, and a customer-focused mindset set top performers apart in this role. These skills are crucial for resolving customer concerns efficiently, ensuring satisfaction, and maintaining regulatory compliance.

What are some common challenges faced by Credit Card Customer Service Reps, and how can I prepare for them?

Credit Card Customer Service Reps often encounter high call volumes, complex customer inquiries, and situations where customers may be upset or frustrated. Preparing for these challenges involves developing strong communication and conflict-resolution skills, as well as becoming familiar with the company's credit card products and policies. Many teams provide robust training and support, and successful reps learn to balance empathy with adherence to procedures. Building resilience and managing stress are also important for long-term success in this fast-paced environment.
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Credit Card Customer Service Rep jobs near you
Customer Service Representative

Customer Service Representative

Domino's Franchise

Casper, WY

$15.50 - $21/hr

Full-time, Part-time

Posted 22 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,879 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies

Job description

Job Description

About the Job:
Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer:

  • Flexible schedule: Part-time and full-time hours are available.
  • Competitive wages
  • Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
  • Supportive team: Work alongside a great team and have fun while getting the job done.
  • Employee discounts

Key Responsibilities:

  • Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
  • Accurately enter and process customer orders using our point-of-sale (POS) system.
  • Handle cash and credit card transactions, including accurately counting change.
  • Help resolve customer complaints and issues effectively and with a smile.
  • Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
  • Prepare food items according to Domino's quality standards.
  • Collaborate with team members to ensure all tasks are completed efficiently.

Job Requirements:

  • Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
  • Math skills: The ability to perform basic math and accurately handle monetary transactions.
  • Team player: Punctual, reliable, and willing to work as part of a team.
  • Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

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Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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