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Credit Card Customer Service Rep Jobs (NOW HIRING)

SteerBridge

Customer Support Lead

Vienna, VA · On-site

$100K - $115K/yr

... Credit Card Customer Service team. This individual will lead a team of customer support ... Lead, mentor, and develop a team of customer support representatives. * Foster a customer-first ...

Tornado Bus Company

Customer Service Rep.

Dallas, TX · On-site

$14.50/hr

In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES ... Operates cash register and/or credit card equipment. * Sells and processes ticket orders via ...

McGard

Customer Service Representative

Orchard Park, NY · On-site

$19.50 - $25/hr

McGard LLC Customer Service Representative 1st Shift, 8:15AM - 4:45PM, Monday - Friday $19.50 - $25 ... Resolves credit card indifferences (i.e. bad accounts). * Handles all aspects of customer service ...

SteerBridge

Customer Support Lead

Vienna, VA

$100K - $115K/yr

... Credit Card Customer Service team. This individual will lead a team of customer support ... Lead, mentor, and develop a team of customer support representatives. * Foster a customer-first ...

Preferred Bank

Customer Service Rep I

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... credit card advances, preparing change orders for commercial customers, etc. * Balance cash drawer ...

Preferred Bank

Customer Service Rep I

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... credit card advances, preparing change orders for commercial customers, etc. * Balance cash drawer ...

CSN Collision

Customer Service Representative

Gardena, CA · On-site

$16.25 - $22.25/hr

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group ... and credit card payments from customers. Record payments in estimating system. · Assist with ...

Domino's Franchise

Customer Service Representative

Casper, WY · On-site

$15.50 - $21/hr

As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and ... Handle cash and credit card transactions, including accurately counting change. * Help resolve ...

Preferred Bank

Customer Service Rep II

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... making credit card advances, preparing change orders for commercial customers, and new account.

Domino's Pizza

Customer Service Representative

Casper, WY · On-site

$15.50 - $21/hr

As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and ... Handle cash and credit card transactions, including accurately counting change. * Help resolve ...

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Credit Card Customer Service Rep information

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How much do credit card customer service rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit card customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a credit card customer service rep do?

A Credit Card Customer Service Representative assists customers with questions and concerns related to their credit card accounts. Their responsibilities typically include answering inquiries about account balances, transactions, payment due dates, and card benefits. They also help resolve issues such as unauthorized charges, lost or stolen cards, and disputes. Additionally, they may provide information about new products, process payments, and help customers understand their statements.

What are the key skills and qualifications needed to thrive as a credit card customer service rep?

To thrive as a Credit Card Customer Service Rep, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and knowledge of financial regulations are typically required. Patience, problem-solving ability, and a customer-focused mindset set top performers apart in this role. These skills are crucial for resolving customer concerns efficiently, ensuring satisfaction, and maintaining regulatory compliance.

What are some common challenges faced by credit card customer service reps, and how can I prepare for them?

Credit Card Customer Service Reps often encounter high call volumes, complex customer inquiries, and situations where customers may be upset or frustrated. Preparing for these challenges involves developing strong communication and conflict-resolution skills, as well as becoming familiar with the company's credit card products and policies. Many teams provide robust training and support, and successful reps learn to balance empathy with adherence to procedures. Building resilience and managing stress are also important for long-term success in this fast-paced environment.
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Credit Card Customer Service Rep jobs near you

Customer Service Representative

Chadwell Supply

Tampa, FL • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Chadwell Supply rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

192nd of 416 rated retail wholesalers

Job description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named 2026 National Apartment Association Supplier Company of The Year!

Benefits that drive themselves

  • Competitive Pay of $18.00 / hour!

  • Full Time, Monday-Friday, 9 am - 6 pm.

  • Paid Holidays Off and No Weekends!

  • We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access and much more!

  • Employee discount program!

  • Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. 

  • Recognized as a Top Company in Tampa Bay 8 years running!

Overview

Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Service Representative! The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.

What you will need

  • Be a minimum of 18 years of age.

  • Be familiar with the use of Microsoft Outlook, Excel and SalesPad.

  • Be able to perform data entry in a computer and extract information on orders and accounts.

  • Have strong process analysis and improvement skills.

  • Have ability to multi-task with frequent interruptions.

  • Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.

  • High School Diploma or equivalent education required; some college recommended.

  • Average computer literacy and experience required.

How you will make an Impact

  • Be able to process stock orders, quotes, and returns accurately.

  • Work quickly to provide substitutes for items placed on backorder if requested.

  • Be able to process Credit Card Authorizations on open orders.

  • Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.

  • Be able to answer the phone with a clear friendly tone.

  • Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.

  • Acknowledge and answer all emails as they arrive.

  • Participate in Lunch and Learns and all other product knowledge opportunities.

  • Remain logged into queues during business hours.

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