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Credit Card Customer Service Rep Jobs (NOW HIRING)

Swoon Staffing

Customer Service Representative

Peoria, IL · On-site

$16.95/hr

Title: Customer Service Representative Location: Peoria, IL Workplace type: 100% onsite (M-F, 40 ... Candidate will be working in the credit card company's software. * MS Excel (Pivot Table, V-Lookup ...

Haddies

Cashier/CSR

Las Vegas, NV · On-site

$15/hr

As a Cashier/Customer Service Representative (CSR), you will be responsible for providing ... cash, credit card, and debit card payments - Assisting customers with product inquiries and ...

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How much do credit card customer service rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit card customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a credit card customer service rep do?

A Credit Card Customer Service Representative assists customers with questions and concerns related to their credit card accounts. Their responsibilities typically include answering inquiries about account balances, transactions, payment due dates, and card benefits. They also help resolve issues such as unauthorized charges, lost or stolen cards, and disputes. Additionally, they may provide information about new products, process payments, and help customers understand their statements.

What are the key skills and qualifications needed to thrive as a credit card customer service rep?

To thrive as a Credit Card Customer Service Rep, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and knowledge of financial regulations are typically required. Patience, problem-solving ability, and a customer-focused mindset set top performers apart in this role. These skills are crucial for resolving customer concerns efficiently, ensuring satisfaction, and maintaining regulatory compliance.

What are some common challenges faced by credit card customer service reps, and how can I prepare for them?

Credit Card Customer Service Reps often encounter high call volumes, complex customer inquiries, and situations where customers may be upset or frustrated. Preparing for these challenges involves developing strong communication and conflict-resolution skills, as well as becoming familiar with the company's credit card products and policies. Many teams provide robust training and support, and successful reps learn to balance empathy with adherence to procedures. Building resilience and managing stress are also important for long-term success in this fast-paced environment.
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Credit Card Customer Service Rep jobs near you

Customer Service Representative (CSR)(04310) - 476 Wythe Creek Rd, Poquoson

Domino's Pizza

Poquoson, VA • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 7 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies

Job description

Job Description

Position Summary
The Customer Service Representative (CSR) is responsible for providing outstanding customer service while
assisting with order taking, food preparation, store cleanliness, and daily operations.
Essential Duties & Responsibilities
Greet customers in person and over the phone professionally
Accurately take customer orders using the POS system
Prepare pizzas and menu items according to standards
Maintain cleanliness of the store and prep areas
Handle cash and credit card transactions
Assist with stocking inventory and supplies

Qualifications

Strong communication and customer service skills
Ability to work in a fast-paced environment
Basic math and cash-handling skills
Reliable transportation and punctual attendance

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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