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Conversation Designer Jobs (NOW HIRING)

Neura Market

$160K - $200K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...

Neura Market

Agent Experience Designer

San Francisco, CA · On-site

$160K - $200K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...

Decagon

Agent Experience Designer

San Francisco, CA · On-site

$160K - $200K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...

Decagon

Agent Experience Designer

New York, NY · On-site

$180K - $220K/yr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...

TiTANS Consulting

WI · On-site

You combine conversation design with the technical and analytical skills needed to configure NLU ... You do so by: * Designing and configuring conversation flows, intents, entities, and fallback ...

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Conversation Designer information

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$31K

$56.7K

$86K

How much do conversation designer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for conversation designer in the United States is $56,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a conversation designer?

A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

What does a conversation designer do?

A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.

What are the key skills and qualifications needed to thrive as a conversation designer?

To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.

How much do conversation designers make?

Conversation designers typically earn between $70,000 and $120,000 annually, depending on experience, location, and the complexity of projects. Entry-level roles may start around $60,000, while experienced professionals or those in senior positions can earn higher salaries, especially with specialized skills in natural language processing and chatbot development.

How to become a conversation designer?

To become a conversation designer, develop skills in user experience, linguistics, and scripting, often through courses or self-study in areas like UX design, natural language processing, or human-computer interaction. Gaining experience with chatbot platforms, dialogue flow tools, and understanding user intent is essential, and building a portfolio of conversational projects can improve job prospects.
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Conversation Designer jobs near you
Infographic showing various Conversation Designer job openings in the United States as of September 2026, with employment types broken down into 63% Full Time, 26% Part Time, and 11% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,698 per year, or $27.3 per hour.

User Experience Conversational Designer

Minneapolis, MN • Remote

Samprasoft
IT Services • 1 - 10 employees
Learn more about Samprasoftexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

UX Conversational Designer

CVS Health is looking for a strong individual contributor that will be responsible for creating User Experience (UX) Conversational designs for our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Start Date: As soon as possible, no later than 9/29/23

Duration of the engagement: 6+ months

Preferred location: On-Shore/United States; Remote; working hours Eastern Standard Time required

Rate Card Role: Architect Specialized II

Key Responsibilities:

  • Create dialogue flows and write content for voice and/or chat interfaces, leveraging AI technology to deliver virtual assistant capabilities
  • Use best practices, frameworks and processes to deliver best in class user experiences for Cognitive AI products
  • Lead engagement with business stakeholders to frame problems, prioritize and scope design efforts, receive and respond to design feedback with the ultimate goal of delivering a superior user experience via our AI products
  • Leverage the blend of Voice User Interface (VUI) experience and AI technology to create superior user experiences
  • Constantly learn from our members, providers and colleagues and distill feedback to determine what customers need to not just be satisfied, but delighted with our AI enabled self-service products
  • Lead design sessions, UX requirements definition sessions and design thinking workshops and accurately scope UX research and design work
  • Guide effective documentation and communication design – via sample dialogs, wireframes, mockups, prototypes, written requirements and usability documentation
  • Create and deliver articulate and motivational presentations to peers, executives and stakeholders supporting UX work, concepts, planning and management for Conversation AI products

Required Qualifications:

  • Bachelor's Degree in business, technology or design program or direct and applicable work experience
  • 5+ years-experience designing multi-channel customer-centered experiences
  • 3+ years-experience in VUI or conversational design in or around contact centers and/or enterprise virtual assistants
  • Experience working in a fast-paced, matrixed environment
  • Highly effective communicator with technical expertise
  • Demonstrable experience designing and/or deploying: Voice and/or text-based conversational flow for virtual assistants VUI/IVR flows for enterprise contact centers
  • Excellent relationship-building skills and proven ability to work collaboratively through various lines of business and functional areas, promoting a culture of proactive teamwork
  • Outstanding communication/presentation skills (verbal and written). Should have a high degree of comfort speaking with internal stakeholders
  • Analytical mindset with proven experience using data and data-driven insights to support decisions and ability to represent them visually to all levels of an organization

Preferred Qualifications:

  • Masters degree in business, technology or design program
  • Fluent in Spanish
  • Experience with Visual Design for ChatBot
  • Experience with scaled agile (SAFe) methodology
  • Experience with Miro, LucidChart, Visio dialogue flow development.

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