San Francisco, CA · On-site
$120K - $128K/yr
The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+. In this role ...
San Francisco, CA · On-site
$120K - $128K/yr
The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+. In this role ...
San Francisco, CA · On-site
$120K - $128K/yr
The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+. In this role ...
San Francisco, CA · On-site
$120K - $128K/yr
The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+. In this role ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Manhattan, NY · On-site
$114K - $150K/yr
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Manhattan, NY · On-site
$114K - $150K/yr
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Remote Conversational Designer We are seeking a Conversational Designer to build, launch, and ... Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user ...
Remote Conversational Designer We are seeking a Conversational Designer to build, launch, and ... Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user ...
North Bergen, NJ · On-site +1
$40K - $50K/yr
Remote Conversational Designer We are seeking a Conversational Designer to build, launch, and ... Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user ...
North Bergen, NJ · On-site +1
$40K - $50K/yr
Remote Conversational Designer We are seeking a Conversational Designer to build, launch, and ... Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
Role summary As a Senior Associate, Conversation Designer in Business Banking, you will contribute to innovative, inclusive, and accessible conversational experiences that help customers navigate ...
$104K - $111K/yr
Senior Conversational Designer Location: Remote Duration: Long-term Rate: $ 60 - 65/hr Senior Conversational Designer Will lead the design and optimization of enterprise-scale conversational ...
$104K - $111K/yr
Senior Conversational Designer Location: Remote Duration: Long-term Rate: $ 60 - 65/hr Senior Conversational Designer Will lead the design and optimization of enterprise-scale conversational ...
Role Overview As a Conversation Designer on the AI Design Systems team, you will translate AI product vision into working behavioral systems. This is a systems design role, not a copywriting role.
Role Overview As a Conversation Designer on the AI Design Systems team, you will translate AI product vision into working behavioral systems. This is a systems design role, not a copywriting role.
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
Alpharetta, GA · Hybrid
$75 - $96/hr
Mentor designers and contribute to the growth and maturity of conversational design practices * Foster curiosity, creativity, and collaboration while helping teams do their best work together ...
Alpharetta, GA · Hybrid
$75 - $96/hr
Mentor designers and contribute to the growth and maturity of conversational design practices * Foster curiosity, creativity, and collaboration while helping teams do their best work together ...
As a Conversation Designer, you'll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You'll work on multiple projects ...
As a Conversation Designer, you'll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You'll work on multiple projects ...
Manhattan, NY · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
Manhattan, NY · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
San Francisco, CA · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
San Francisco, CA · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
San Francisco, CA · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
San Francisco, CA · On-site
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
$160 - $200/hr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
New York, NY · On-site
$160K - $200K/yr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
New York, NY · On-site
$160K - $200K/yr
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver ... designer, product manager, applied linguistics, etc.) * Hands-on experience with voice ...
Create and maintain conversation design artifacts (conversation maps, flow diagrams, turn-by-turn scripts, prompt/reprompt libraries, escalation patterns). * Define testing coverage for designs ...
Create and maintain conversation design artifacts (conversation maps, flow diagrams, turn-by-turn scripts, prompt/reprompt libraries, escalation patterns). * Define testing coverage for designs ...
Mentor and support early-career conversation designers, fostering a culture of innovation ... collaboration, and continuous improvement. * Stay abreast of industry trends and emerging ...
Mentor and support early-career conversation designers, fostering a culture of innovation ... collaboration, and continuous improvement. * Stay abreast of industry trends and emerging ...
$31K - $36K
2% of jobs
$36K - $41K
12% of jobs
$45.4K is the 25th percentile. Wages below this are outliers.
$41K - $46K
13% of jobs
$46K - $51K
16% of jobs
The median wage is $53.5K / yr.
$51K - $56K
15% of jobs
$56K - $61K
12% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$61K - $66K
11% of jobs
$66K - $71K
9% of jobs
$71K - $76K
6% of jobs
$76K - $81K
4% of jobs
$81K - $86K
1% of jobs
$31K
$56.7K
$86K
A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.
A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.
To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.
Cities with the most Conversation Designer job openings:
The most popular types of Conversation Designer jobs are:
States with the most job openings for Conversation Designer jobs include:
The top searched job categories for Conversation Designer jobs are:
$120K - $128K/yr
Full-time
Posted 16 days ago
7.4
Based on 7,111 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Want to transform how Alexa+ makes life easier and more enjoyable. The Alexa+ Devices & Services Design Group is seeking a Senior Conversational AI Experience Designer to create and shape conversational interactions that leverage the power of Alexa+.
In this role you will define voice, tone, and language guidelines that shape how Alexa+ communicates with customers - creating conversational specifications, writing prompts, authoring evaluation guidelines, and annotating data to identify patterns in model behavior.
To thrive in this role, you must be a pioneer with an inventor's spirit and have a strong understanding of language. You can work quickly, handling several projects. You will work side-by-side with UX designers, user researchers, product, science, and engineering to identify, define, and implement solutions that exceed the customer experience bar.
You must excel at communicating your designs, creatively and effectively, to the larger team and driving that vision into solid design deliverables. You must have a solid understanding of conversation design fundamentals. You will have an enormous opportunity to impact the customer experience, design, and implementation of features that will be used by millions of people every day.
We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of ownership, and want to have fun while they make history.
Key job responsibilities
* Create world-class, user-centered conversation design definitions and specifications with consideration of market research, business requirements, customer feedback, and usability findings
* Translate business requirements into use cases and high-level customer experience requirements
* Design the architecture and interaction flow of conversation experiences, including multi-turn dialogues, context carryover, error recovery, escalation paths, and graceful fallback strategies
* Write and iterate on system prompts, persona definitions, and starter prompts that guide Alexa+ behavior, tone, and response style across conversational surfaces
* Develop and maintain conceptual diagrams, prototypes, and ready-to-implement design specifications or documentation
* Develop quality guidelines, evaluation rubrics, and annotate dialog interactions for model training; participate in calibration sessions to ensure consistency
* Work with product, data science, and engineering teams to assess and optimize new and existing features
* Present high level strategy, patterns, and design work to the user experience team, product team, leadership, and external partners for review and feedback
* Collaborate with other design team members on frameworks, processes, design systems, and best practices
* Demonstrate leadership in driving design processes into the organization that help refine strategy
* Identify and mitigate conversational risks including bias, toxicity, hallucination, and off-topic responses; contribute to guardrail design and topic allow-listing strategies
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US
