ZipRecruiter

Log In

1

Conversation Designer Jobs (NOW HIRING)

Decagon

Conversation Designer

New York, NY · On-site

$160K - $200K/yr

... conversation designer, product manager, applied linguistics, etc.) * Hands-on experience with voice - conversational AI, speech synthesis, or audio production * Experience migrating NLU systems to ...

Checkr

AI Conversation Designer

Denver, CO

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...

Checkr

AI Conversation Designer

Denver, CO · On-site

$90K - $112K/yr

About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...

GM Financial

Conversation Designer II

Arlington, TX · Hybrid

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...

GM Financial

Conversation Designer II

Arlington, TX · On-site

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...

Bjak Sdn Bhd

Conversation Designer, HCI

New York, NY · On-site

Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...

Aumni

Conversation Designer Vice President

Manhattan, NY · On-site

$150 - $200/hr

This position is ideal for a design leader who combines deep expertise in conversation design with a strong understanding of language models (NLU and LLM) who can effectively mentor other designers ...

Photon

Conversational Designer | Dallas

Dallas, TX · On-site

... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...

Photon

Conversational Designer | Dallas

Dallas, TX · On-site

... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...

next page

Showing results 1-20

All JobsBusiness JobsCommunications JobsCommunications Specialist JobsConversation Designer Jobs

Conversation Designer information

See salary details

$31K

$56.7K

$86K

How much do conversation designer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for conversation designer in the United States is $56,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a conversation designer?

A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

What does a conversation designer do?

A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.

What are the key skills and qualifications needed to thrive as a conversation designer?

To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.

How much do conversation designers make?

Conversation designers typically earn between $70,000 and $120,000 annually, depending on experience, location, and the complexity of projects. Entry-level roles may start around $60,000, while experienced professionals or those in senior positions can earn higher salaries, especially with specialized skills in natural language processing and chatbot development.

How to become a conversation designer?

To become a conversation designer, develop skills in user experience, linguistics, and scripting, often through courses or self-study in areas like UX design, natural language processing, or human-computer interaction. Gaining experience with chatbot platforms, dialogue flow tools, and understanding user intent is essential, and building a portfolio of conversational projects can improve job prospects.
More about Conversation Designer jobs

What cities are hiring for Conversation Designer jobs?

Cities with the most Conversation Designer job openings:

What are the most commonly searched types of Conversation Designer jobs?

The most popular types of Conversation Designer jobs are:

What states have the most Conversation Designer jobs?

States with the most job openings for Conversation Designer jobs include:

What job categories do people searching Conversation Designer jobs look for?

The top searched job categories for Conversation Designer jobs are:

Conversation Designer jobs near you
Infographic showing various Conversation Designer job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 23% Part Time, and 11% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,698 per year, or $27.3 per hour.

Conversation Designer

Decagon

New York, NY • On-site

$160K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
Over the past few years, development of LLMs has evolved at a rapid pace. It's not enough for our customers to just "set it and forget it" when it comes to AI software. Truly successful AI Agents require guidance and input throughout the development lifecycle.
About the Role
As part of the Conversation Design team, you'll help shape what great AI conversation experiences look and sound like - across channels and languages, for enterprise customers around the world. You'll work directly with customers and internal teams to improve agent quality - especially in voice, one of our fastest growing channels - and build the systems and resources that allow us to scale your expertise.
This work spans research, design, enablement, and product strategy. You might:
  • Advise customers and internal teams on conversation design and voice selection
  • Evaluate and iterate on voice quality across providers, languages, and use cases
  • Build playbooks, rubrics, and evaluation frameworks that scale best practices across the team
  • Partner with Engineering and Product to translate field insights into platform improvements

Your insights will shape how Decagon deploys AI in mission-critical contexts and how we build toward the next generation of intelligent systems.
In this role, you will
  • Design and optimize enterprise-grade AI conversation experiences across chat, voice, SMS, and email channels
  • Serve as a trusted advisor to customers and internal stakeholders on conversation design best practices
  • Evaluate voice quality and interaction patterns to maintain a high bar for naturalness and appropriateness
  • Build repeatable frameworks for assessing conversation and voice performance
  • Enable our Customer team to apply strong design judgment independently
  • Partner crossfunctionally with Engineering and Product to investigate quality gaps and drive improvements through clear recommendations
  • Share learnings and create documentation on best practices to improve consistency and raise the quality bar across deployments

Your background looks something like this
  • 5+ years of relevant experience (e.g., voice experience design, conversation designer, product manager, applied linguistics, etc.)
  • Hands-on experience with voice - conversational AI, speech synthesis, or audio production
  • Experience migrating NLU systems to LLM and understanding key use cases for RAG functionality improvements
  • Experience building evaluation frameworks, rubrics, or QA processes
  • Strong communicator across technical and business contexts
  • Comfortable working close to the product in a fast-moving environment

Even better if you have
  • Native or professional fluency in Spanish and/or familiarity with other languages
  • Experience with TTS providers or speech synthesis tools
  • Hands-on experience with frontier AI tools and deployment in enterprise or high-impact settings

Compensation
$160k - 200k + Offers Equity
Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Apply