About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
AI Conversation Designer
Denver, CO · On-site
$90K - $112K/yr
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
AI Conversation Designer
Denver, CO · On-site
$90K - $112K/yr
About the team/role We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents ...
Conversation Designer II
Arlington, TX · Hybrid
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer II
Arlington, TX · Hybrid
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer II
Arlington, TX · On-site
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer II
Arlington, TX · On-site
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer, HCI
New York, NY · On-site
Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...
Conversation Designer, HCI
New York, NY · On-site
Design conversational flows for AI interactions across chat, task completion, and assistant-guided workflows. * Define how the AI sets expectations, signals uncertainty, asks for input, and ...
Sr. Conversation Designer/ UX Designers
Manhattan, NY · Remote
$50 - $70/hr
Title: Sr. Conversation Designer Duration: 6-8 months contract on W2, with potential for hire for Prem Positions: 4 Target Start Date: 3/16 We are seeking an experienced Conversation Designer who can ...
Quick apply
Sr. Conversation Designer/ UX Designers
Manhattan, NY · Remote
$50 - $70/hr
Title: Sr. Conversation Designer Duration: 6-8 months contract on W2, with potential for hire for Prem Positions: 4 Target Start Date: 3/16 We are seeking an experienced Conversation Designer who can ...
Conversation Designer Vice President
New York, NY · On-site +1
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
New York, NY · On-site +1
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site
$142K - $205K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site
$142K - $205K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site +1
$128K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site +1
$128K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site +1
$128K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversation Designer Vice President
Manhattan, NY · On-site +1
$128K/yr
Mentor and support early-career conversation designers, fostering a culture of innovation, collaboration, and continuous improvement. * Stay abreast of industry trends and emerging technologies in ...
Conversational Designer | Dallas
Dallas, TX · On-site
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
Conversational Designer | Dallas
Dallas, TX · On-site
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services --including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services --including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
UX Conversation Designer, Senior Associate
Brooklyn, NY · On-site
$114K - $165K/yr
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
UX Conversation Designer, Senior Associate
Brooklyn, NY · On-site
$114K - $165K/yr
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
Lead AI Conversation Designer
Bellevue, WA · On-site
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Lead AI Conversation Designer
Bellevue, WA · On-site
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Amazon's Customer Service (CS) UX (CS-UX) Word and Voice Design team is looking for an enthusiastic, experienced, and collaborative conversation designer to help drive and improve the voice, tone ...
Amazon's Customer Service (CS) UX (CS-UX) Word and Voice Design team is looking for an enthusiastic, experienced, and collaborative conversation designer to help drive and improve the voice, tone ...
Lead AI Conversation Designer
Bellevue, WA · On-site +1
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Quick apply
Lead AI Conversation Designer
Bellevue, WA · On-site +1
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Lead AI Conversation Designer
Bellevue, WA · On-site +1
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Lead AI Conversation Designer
Bellevue, WA · On-site +1
$138K - $154K/yr
Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems. * Translate business requirements and user needs into structured dialogue models and ...
Conversation Designer information
See salary details
$31K - $36K
2% of jobs
$36K - $41K
12% of jobs
$45.4K is the 25th percentile. Wages below this are outliers.
$41K - $46K
13% of jobs
$46K - $51K
16% of jobs
The median wage is $53.5K / yr.
$51K - $56K
15% of jobs
$56K - $61K
12% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$61K - $66K
11% of jobs
$66K - $71K
9% of jobs
$71K - $76K
6% of jobs
$76K - $81K
4% of jobs
$81K - $86K
1% of jobs
$31K
$56.7K
$86K
How much do conversation designer jobs pay per year?
What are the key skills and qualifications needed to thrive as a conversation designer?
To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.
How to become a conversation designer?
What does a conversation designer do?
A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.
How much do conversation designers make?
What is a conversation designer?
A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

Job description
About the team/role
We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.
What you'll do
- Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
- Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
- Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
- Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
- Develop and maintain comprehensive documentation for AI agent workflows and processes.
- Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
- Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
- Lead special projects as required to support evolving AI capabilities and business needs.
What you bring
- 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
- Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
- Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
- Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
- Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
- Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
- Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
About Checkr
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2014