... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services --including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services --including the design and development of the ...
AI Conversation Designer, Customer Support
San Francisco, CA · On-site
$136K - $155K/yr
About the Role The mission of the AI Conversation Designer, Customer Support is to create an effortless, best-in-class AI customer support journey. This includes designing flows for an AI support ...
AI Conversation Designer, Customer Support
San Francisco, CA · On-site
$136K - $155K/yr
About the Role The mission of the AI Conversation Designer, Customer Support is to create an effortless, best-in-class AI customer support journey. This includes designing flows for an AI support ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
UX Conversation Designer, Senior Associate
Brooklyn, NY · On-site
$114K - $165K/yr
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
UX Conversation Designer, Senior Associate
Brooklyn, NY · On-site
$114K - $165K/yr
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
As a UX Conversation Designer, Senior Associate in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the ...
Amazon's Customer Service (CS) UX (CS-UX) Word and Voice Design team is looking for an enthusiastic, experienced, and collaborative conversation designer to help drive and improve the voice, tone ...
Amazon's Customer Service (CS) UX (CS-UX) Word and Voice Design team is looking for an enthusiastic, experienced, and collaborative conversation designer to help drive and improve the voice, tone ...
Job#: 3041446 UX Content Conversation Designer Location: Remote (U.S) Role Overview A User Experience (UX) Design Contractor is sought to support the modernization of internal tools used by Member ...
Job#: 3041446 UX Content Conversation Designer Location: Remote (U.S) Role Overview A User Experience (UX) Design Contractor is sought to support the modernization of internal tools used by Member ...
Collaborate with service and conversation designers to ensure screen-based and conversational touchpoints form a cohesive, end-to-end customer journey * Advocate for inclusive, accessible design ...
Collaborate with service and conversation designers to ensure screen-based and conversational touchpoints form a cohesive, end-to-end customer journey * Advocate for inclusive, accessible design ...
Role Overview As a Conversation Designer on the AI Design Systems team, you will translate AI product vision into working behavioral systems. This is a systems design role, not a copywriting role.
Role Overview As a Conversation Designer on the AI Design Systems team, you will translate AI product vision into working behavioral systems. This is a systems design role, not a copywriting role.
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
New
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
New
Virtual Agent / Conversational Designer (ServiceNow)
Manhattan, NY · On-site
$18.75 - $23.50/hr
Configure reusable conversation components and dialog flows. * Optimize chatbot performance for ... ServiceNow Virtual Agent Designer * ServiceNow Platform Development * Flow Designer
Virtual Agent / Conversational Designer (ServiceNow)
Manhattan, NY · On-site
$18.75 - $23.50/hr
Configure reusable conversation components and dialog flows. * Optimize chatbot performance for ... ServiceNow Virtual Agent Designer * ServiceNow Platform Development * Flow Designer
Virtual Agent/Conversational Designer
Scottsdale, AZ · On-site +1
$85K - $100K/yr
Virtual Agent / Conversational Designer • Strong hands-on and leadership experience in ServiceNow ... end-to-end conversation journeys • Greetings • Intent handling • Multi-step flows • ...
Virtual Agent/Conversational Designer
Scottsdale, AZ · On-site +1
$85K - $100K/yr
Virtual Agent / Conversational Designer • Strong hands-on and leadership experience in ServiceNow ... end-to-end conversation journeys • Greetings • Intent handling • Multi-step flows • ...
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
The ideal candidate has a passion for empathizing with users and should have experience designing natural conversational prompts, responses, chatbot and VUI workflows. The scope of this work will ...
Principal Conversational UX Designer
Deerfield, IL · On-site
$127K - $204K/yr
Day to day, you'll collaborate closely with product owners, engineers, and AI/NLP specialists, lead design reviews, drive prototyping and customer research, and mentor junior conversation designers.
Principal Conversational UX Designer
Deerfield, IL · On-site
$127K - $204K/yr
Day to day, you'll collaborate closely with product owners, engineers, and AI/NLP specialists, lead design reviews, drive prototyping and customer research, and mentor junior conversation designers.
Create and maintain conversation design artifacts (conversation maps, flow diagrams, turn-by-turn scripts, prompt/reprompt libraries, escalation patterns). * Define testing coverage for designs ...
Create and maintain conversation design artifacts (conversation maps, flow diagrams, turn-by-turn scripts, prompt/reprompt libraries, escalation patterns). * Define testing coverage for designs ...
Associate Conversational AI Designer
$60K - $95K/yr
As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... conversation models that offer real-time coaching and assistance for our customers' contact center ...
Associate Conversational AI Designer
$60K - $95K/yr
As part of Cresta's Conversation Design team, you will assist in designing high quality AI ... conversation models that offer real-time coaching and assistance for our customers' contact center ...
Founding Data Scientist
San Francisco, CA · On-site
... Conversation Designer • Client facing dashboards and QBR reporting (Omni / Looker) • Experiment setup, new metrics, go/no-go decisions (Statsig) • ETL pipelines from 3rd party databases like ...
Founding Data Scientist
San Francisco, CA · On-site
... Conversation Designer • Client facing dashboards and QBR reporting (Omni / Looker) • Experiment setup, new metrics, go/no-go decisions (Statsig) • ETL pipelines from 3rd party databases like ...
... or conversation designer background is a strong positive signal; * Strong written English (C1+). How it works Apply Pass qualification(s) Join a project Complete tasks Get paid Project time ...
... or conversation designer background is a strong positive signal; * Strong written English (C1+). How it works Apply Pass qualification(s) Join a project Complete tasks Get paid Project time ...
Customer Support Specialist - Freelance AI Trainer
Houston, TX · On-site
$60/hr
... or conversation designer background is a strong positive signal; * Strong written English (C1+). How it works Apply Pass qualification(s) Join a project Complete tasks Get paid Project time ...
Customer Support Specialist - Freelance AI Trainer
Houston, TX · On-site
$60/hr
... or conversation designer background is a strong positive signal; * Strong written English (C1+). How it works Apply Pass qualification(s) Join a project Complete tasks Get paid Project time ...
Conversation Designer information
See salary details
$31K - $36K
2% of jobs
$36K - $41K
12% of jobs
$45.4K is the 25th percentile. Wages below this are outliers.
$41K - $46K
13% of jobs
$46K - $51K
16% of jobs
The median wage is $53.5K / yr.
$51K - $56K
15% of jobs
$56K - $61K
12% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$61K - $66K
11% of jobs
$66K - $71K
9% of jobs
$71K - $76K
6% of jobs
$76K - $81K
4% of jobs
$81K - $86K
1% of jobs
$31K
$56.7K
$86K
How much do conversation designer jobs pay per year?
What are the key skills and qualifications needed to thrive in the Conversation Designer position, and why are they important?
To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.
What does a typical day look like for a Conversation Designer, and how do they collaborate with other team members?
A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.
What is a Conversation Designer job?
A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

Job description
Job Description: As a Conversational Designer, you will be responsible for creating engaging and natural language interactions for chatbots, virtual assistants, and other conversational AI systems. You will collaborate with cross-functional teams including developers, UX designers, and product managers to design and implement conversational experiences that meet the needs of users.
Your primary goal will be to create conversational flows that are user-friendly, intuitive, and efficient, while also aligning with the brand voice and tone. You will utilize your expertise in linguistics, user experience, and dialogue design to craft compelling conversational interactions.
Responsibilities:
- Collaborate with cross-functional teams, including product managers, developers, and UX designers, to define the conversational experience strategy and goals.
- Design conversational flows, dialogues, and user journeys for chatbots, virtual assistants, voice assistants, and other conversational interfaces.
- Create conversational personas and character profiles that align with the brand voice and target audience.
- Write conversational scripts and prompts that guide users through the interaction, ensuring clarity, natural language, and appropriate tone.
- Develop conversational content, including responses, error handling, and system prompts, that is tailored to user needs and context.
- Conduct user research and testing to gather insights on user preferences, expectations, and pain points, and iterate on the conversational design accordingly.
- Collaborate with developers to implement and integrate the conversational design using tools, platforms, or programming languages specific to the project.
- Continuously improve and optimize conversational interfaces based on user feedback, analytics, and industry best practices.
- Stay updated with advancements in conversational design, natural language processing, and AI technologies, and leverage them to enhance the conversational experiences.
- Advocate for user-centered design principles and ensure that the conversational interfaces adhere to accessibility, usability, and inclusivity standards.
Qualifications:
- Bachelor's degree in interaction design, user experience design, linguistics, cognitive science, or a related field. Advanced degrees are a plus.
- Proven experience as a Conversational Designer, Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues.
- Strong understanding of conversational design principles, including conversational flow, dialogue structure, user intents, and context management.
- Proficiency in writing conversational content that is concise, clear, and tailored to the target audience.
- Familiarity with natural language processing (NLP) concepts, intent recognition, entity extraction, and dialogue management.
- Experience with conversational design tools and platforms, such as Botmock, Dialogflow, or IBM Watson Assistant.
- Ability to collaborate effectively with cross-functional teams and translate user needs into conversational experiences.
- Excellent communication skills, both written and verbal, to effectively articulate design decisions and recommendations to stakeholders.
- Strong problem-solving and analytical thinking abilities, with a passion for creating intuitive and engaging conversational interactions.
- Portfolio showcasing conversational design projects and demonstrating your expertise in crafting conversational experiences is highly desirable.
About Photon
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Cambridge, MA, US
Year founded
1984