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Conversational Experience Designer Jobs (NOW HIRING)

Photon

Conversational Designer | Dallas

Dallas, TX · On-site

You will collaborate with cross-functional teams including developers, UX designers, and product managers to design and implement conversational experiences that meet the needs of users. Your primary ...

TEKsystems

UX Conversational Designer

Columbus, OH · Remote

$45/hr

UX Conversation Designer (Intermediate) Overview We are seeking a UX Conversation Designer to help create intuitive, engaging, and customer-centered conversational experiences. This role will focus ...

Finastra

UX Designer

Atlanta, GA · On-site

Define personas, conversation journeys, user flows, and interaction models for chat-based customer ... Experience designing interaction flows and interfaces for LLM-based applications * Strong ...

Safelite Group

Define how experiences move across conversation, voice, visual interfaces, structured inputs, and ... Demonstrated experience designing conversational, AI‑enabled, adaptive, or intelligent products ...

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Conversational Experience Designer information

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$35.5K

$83.1K

$110K

How much do conversational experience designer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for conversational experience designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a conversational experience designer?

A Conversational Experience Designer is a professional who creates and optimizes interactions between users and conversational interfaces, such as chatbots, voice assistants, or automated messaging systems. Their role involves understanding user needs, scripting dialogue flows, and ensuring conversations feel natural, helpful, and on-brand. They work closely with product, UX, and engineering teams to design intuitive, engaging experiences that improve user satisfaction and achieve business goals.

How does a conversational experience designer typically collaborate with developers and other stakeholders during a project?

Conversational Experience Designers work closely with developers, product managers, and UX researchers to ensure that conversational flows are both technically feasible and user-friendly. Collaboration often involves co-creating dialogue scripts, reviewing prototypes, and iteratively refining conversations based on user feedback and technical limitations. Regular meetings and design reviews help align everyone on goals and priorities, making teamwork and clear communication essential parts of the role.

What are the key skills and qualifications needed to thrive as a conversational experience designer, and why are they important?

To thrive as a Conversational Experience Designer, you need expertise in UX/UI design, linguistics, and user research, often supported by a background in design, human-computer interaction, or related fields. Familiarity with conversational AI platforms, prototyping tools (like Figma or Sketch), and scripting languages such as Python or JavaScript is commonly required. Strong communication, empathy, and creative problem-solving skills set successful designers apart by enabling them to craft natural, user-friendly conversational flows. These abilities are crucial for creating engaging, effective interactions that meet both user needs and business goals in digital products.

What is the difference between Conversational Experience Designer vs UX Designer?

AspectConversational Experience DesignerUX Designer
Required SkillsChatbot development, dialogue flow, natural language processingUser research, wireframing, interaction design
Work EnvironmentFocus on voice and chat interfaces, often in AI or chatbot projectsWeb and app interfaces, broader digital product design
Industry UsageTech, AI, customer service automationTech, e-commerce, mobile apps, software development

Conversational Experience Designers specialize in creating dialogue-based interfaces like chatbots and voice assistants, focusing on natural language interactions. UX Designers have a broader scope, designing overall user experiences for websites and apps. While both roles require user-centered design skills, Conversational Experience Designers focus more on dialogue flow and NLP, whereas UX Designers emphasize usability and visual design.

What are popular job titles related to Conversational Experience Designer jobs?

For Conversational Experience Designer jobs, the most frequently searched job titles are:

Conversational Designer | Dallas

Dallas, TX • On-site

Photon
IT Services • 1 - 10 employees
Learn more about Photonexternal

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Job Description: As a Conversational Designer, you will be responsible for creating engaging and natural language interactions for chatbots, virtual assistants, and other conversational AI systems. You will collaborate with cross-functional teams including developers, UX designers, and product managers to design and implement conversational experiences that meet the needs of users.

Your primary goal will be to create conversational flows that are user-friendly, intuitive, and efficient, while also aligning with the brand voice and tone. You will utilize your expertise in linguistics, user experience, and dialogue design to craft compelling conversational interactions.

Responsibilities:

  • Collaborate with cross-functional teams, including product managers, developers, and UX designers, to define the conversational experience strategy and goals.
  • Design conversational flows, dialogues, and user journeys for chatbots, virtual assistants, voice assistants, and other conversational interfaces.
  • Create conversational personas and character profiles that align with the brand voice and target audience.
  • Write conversational scripts and prompts that guide users through the interaction, ensuring clarity, natural language, and appropriate tone.
  • Develop conversational content, including responses, error handling, and system prompts, that is tailored to user needs and context.
  • Conduct user research and testing to gather insights on user preferences, expectations, and pain points, and iterate on the conversational design accordingly.
  • Collaborate with developers to implement and integrate the conversational design using tools, platforms, or programming languages specific to the project.
  • Continuously improve and optimize conversational interfaces based on user feedback, analytics, and industry best practices.
  • Stay updated with advancements in conversational design, natural language processing, and AI technologies, and leverage them to enhance the conversational experiences.
  • Advocate for user-centered design principles and ensure that the conversational interfaces adhere to accessibility, usability, and inclusivity standards.

Qualifications:

  • Bachelor's degree in interaction design, user experience design, linguistics, cognitive science, or a related field. Advanced degrees are a plus.
  • Proven experience as a Conversational Designer, Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues.
  • Strong understanding of conversational design principles, including conversational flow, dialogue structure, user intents, and context management.
  • Proficiency in writing conversational content that is concise, clear, and tailored to the target audience.
  • Familiarity with natural language processing (NLP) concepts, intent recognition, entity extraction, and dialogue management.
  • Experience with conversational design tools and platforms, such as Botmock, Dialogflow, or IBM Watson Assistant.
  • Ability to collaborate effectively with cross-functional teams and translate user needs into conversational experiences.
  • Excellent communication skills, both written and verbal, to effectively articulate design decisions and recommendations to stakeholders.
  • Strong problem-solving and analytical thinking abilities, with a passion for creating intuitive and engaging conversational interactions.
  • Portfolio showcasing conversational design projects and demonstrating your expertise in crafting conversational experiences is highly desirable.

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