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Conversational Experience Designer Jobs (NOW HIRING)

Cross River

Associate, AI UX Designer

Fort Lee, NJ · On-site

$160K - $200K/yr

You will shape how users interact with intelligent systems from conversational interfaces and ... Experience designing for financial services, banking, or fintech products. * Understanding of RAG ...

ZS

User Experience Designer

Manhattan, NY · On-site

$90K - $103K/yr

Develop and maintain design systems tailored for GenAI-enabled experiences (e.g., conversational UI ... Experience designing for AI-infused interfaces - chat-based workflows, recommendations, predictive ...

RealNetworks, Inc.

UX Designer

Seattle, WA · On-site

Design decisions don't wait for cycles here -- they happen in conversation, in real time, with the ... Experience designing privacy or safety features (consent flows, permissions, content controls)

SupportFinity™

User Experience Designer

California, MO · On-site

$104K - $130K/yr

The UX Designer for our Agentic AI Leasing product will design intuitive, business-focused ... Lead the design of agentic AI experiences in the leasing domain, ensuring conversational flows feel ...

Stefanini

UX Designer

Dearborn, MI · On-site

Stefanini is looking for a UX Designer, Dearborn, MI (Onsite) For quick apply, please reach out ... conversation with you. Those face-to-face conversations will involve a description of the job for ...

RealNetworks LLC

UX Designer

Seattle, WA · On-site

Design decisions don't wait for cycles here - they happen in conversation, in real time, with the ... Experience designing privacy or safety features (consent flows, permissions, content controls)

RealNetworks

UX Designer

Seattle, WA · On-site

Design decisions don't wait for cycles here -- they happen in conversation, in real time, with the ... Experience designing privacy or safety features (consent flows, permissions, content controls)

Amazon

UX Designer, Shopping Design

Seattle, WA · On-site

... UX and conversational design - Experience designing multi-modal product experiences, with conversancy in natural language conversation Amazon is an equal opportunity employer and does not ...

Businessolver

Senior UX Designer (Remote)

Experience in conversational design, including designing for chatbots and voice-based interactions ... is highly desirable. Data-Driven Approach: * Strong analytical skills with the ability to interpret ...

Boston Data Pro, LLC

Lead UX Designer

Irving, TX · On-site

$105K - $138K/yr

Design AI-assisted user experiences, including conversational interfaces, intelligent ... Experience designing responsive web and native mobile applications (iOS and Android). * Strong ...

Northern Base

UX Designer

Jersey City, NJ · On-site

... conversational UX, AI explainability, human-in-the-loop workflows, and trust-centered interface design. § Understanding of WCAG accessibility standards and inclusive design practices. § Strong ...

Amazon

Principal UX Designer , Fauna

New York, NY · On-site

They're comfortable working across physical expression, conversational interaction, and end-to-end experience journeys. They've designed systems that evolve over time and build relationships with ...

Businessolver

Senior UX Designer (Remote)

You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.** As a Senior UX Designer at Businessolver, you will play a pivotal ...

SmartIPlace

Senior UX Designer

Smithfield, RI · On-site

Senior UX Designer Location: Smithfield, RI Fidelity Investments is looking for a Senior User ... An array of design skills, which might include visual, conversational, information architecture ...

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Conversational Experience Designer information

See salary details

$35.5K

$83.1K

$110K

How much do conversational experience designer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for conversational experience designer in the United States is $83,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a conversational experience designer?

A Conversational Experience Designer is a professional who creates and optimizes interactions between users and conversational interfaces, such as chatbots, voice assistants, or automated messaging systems. Their role involves understanding user needs, scripting dialogue flows, and ensuring conversations feel natural, helpful, and on-brand. They work closely with product, UX, and engineering teams to design intuitive, engaging experiences that improve user satisfaction and achieve business goals.

How does a conversational experience designer typically collaborate with developers and other stakeholders during a project?

Conversational Experience Designers work closely with developers, product managers, and UX researchers to ensure that conversational flows are both technically feasible and user-friendly. Collaboration often involves co-creating dialogue scripts, reviewing prototypes, and iteratively refining conversations based on user feedback and technical limitations. Regular meetings and design reviews help align everyone on goals and priorities, making teamwork and clear communication essential parts of the role.

What are the key skills and qualifications needed to thrive as a conversational experience designer, and why are they important?

To thrive as a Conversational Experience Designer, you need expertise in UX/UI design, linguistics, and user research, often supported by a background in design, human-computer interaction, or related fields. Familiarity with conversational AI platforms, prototyping tools (like Figma or Sketch), and scripting languages such as Python or JavaScript is commonly required. Strong communication, empathy, and creative problem-solving skills set successful designers apart by enabling them to craft natural, user-friendly conversational flows. These abilities are crucial for creating engaging, effective interactions that meet both user needs and business goals in digital products.

What is the difference between Conversational Experience Designer vs UX Designer?

AspectConversational Experience DesignerUX Designer
Required SkillsChatbot development, dialogue flow, natural language processingUser research, wireframing, interaction design
Work EnvironmentFocus on voice and chat interfaces, often in AI or chatbot projectsWeb and app interfaces, broader digital product design
Industry UsageTech, AI, customer service automationTech, e-commerce, mobile apps, software development

Conversational Experience Designers specialize in creating dialogue-based interfaces like chatbots and voice assistants, focusing on natural language interactions. UX Designers have a broader scope, designing overall user experiences for websites and apps. While both roles require user-centered design skills, Conversational Experience Designers focus more on dialogue flow and NLP, whereas UX Designers emphasize usability and visual design.

What are popular job titles related to Conversational Experience Designer jobs?

For Conversational Experience Designer jobs, the most frequently searched job titles are:

Associate, AI UX Designer

Fort Lee, NJ • On-site

Cross River
Finance and Insurance • 501 - 1,000 employees
Learn more about Cross Riverexternal

$160K - $200K/yr

Full-time

Re-posted 26 days ago

Job description

Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River Bank is seeking an AI UX Designer with a passion for crafting intuitive, human-centered experiences for AI-powered products within the financial industry. You will shape how users interact with intelligent systems from conversational interfaces and generative AI tools to complex data-driven workflows ensuring our AI capabilities are accessible, trustworthy, and delightful to use.
Responsibilities:
  • Design end-to-end user experiences for AI/LLM-powered products, including conversational interfaces, agent-driven workflows, and generative AI tools.
  • Collaborate closely with AI/ML Engineers and Full Stack Engineers to translate complex AI capabilities into intuitive, user-friendly interactions.
  • Develop interaction patterns, wireframes, prototypes, and high-fidelity designs for AI-first experiences using tools such as Figma.
  • Define and refine UX strategies for prompt-driven interfaces, ensuring users can effectively communicate intent and interpret AI-generated outputs.
  • Conduct user research, usability testing, and A/B experimentation to validate design decisions and optimize AI interaction flows.
  • Establish and maintain a scalable design system that supports rapid iteration of AI-powered features across the platform.
  • Design trust and transparency patterns - including explainability, confidence indicators, and error recovery - that align with responsible AI principles.
  • Partner with product managers and stakeholders to translate business vision into compelling user experiences that balance innovation with regulatory compliance.
  • Stay at the cutting edge of AI/UX trends, evaluating emerging interaction paradigms (multimodal interfaces, agentic UX, ambient AI) and advocating for their adoption where appropriate.

Qualifications:
  • 4+ years of professional UX/Product Design experience, with a proven portfolio demonstrating complex, data-rich, or AI-driven product work.
  • 2+ years of experience designing for AI, machine learning, or conversational interfaces (chatbots, copilots, intelligent assistants).
  • Expert proficiency in Figma and modern prototyping tools, with experience creating interactive prototypes that simulate AI behaviors.
  • Strong understanding of LLM capabilities and limitations - ability to design experiences that gracefully handle non-deterministic outputs.
  • Experience with design systems at scale, including component libraries, design tokens, and cross-platform consistency.
  • Deep knowledge of user research methodologies, including qualitative and quantitative approaches for evaluating AI experiences.
  • Hands-on experience collaborating with engineering teams in Agile/Scrum environments, with the ability to provide production-ready specifications.
  • Great communicator with the ability to influence technical direction, articulate design rationale, and manage stakeholder expectations.
  • Familiarity with front-end technologies (React, HTML/CSS, JavaScript) sufficient to understand engineering constraints and prototype interactions.

Preferred Qualifications:
  • Experience designing for financial services, banking, or fintech products.
  • Understanding of RAG (Retrieval-Augmented Generation) workflows and how to design user-facing outputs from complex AI pipelines.
  • Background in prompt engineering or prompt UX - designing how users craft and refine inputs to AI systems.
  • Knowledge of accessibility standards (WCAG) and inclusive design practices for AI-powered interfaces.
  • Experience with motion design and micro-interactions that provide feedback during AI processing states.
  • Familiarity with AI ethics, bias mitigation in user interfaces, and responsible AI design principles.
  • Prior experience working on enterprise-grade platforms with complex authentication and authorization flows.

#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $160,000.00 - $200,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.

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