As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer II
Arlington, TX · On-site
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
Conversation Designer II
Arlington, TX · On-site
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
... Conversation Designer, UX Writer, or related roles, designing conversational interfaces and dialogues. * Strong understanding of conversational design principles, including conversational flow ...
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
Quick apply
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
Senior Customer Experience Consultant - Conversational Design
Austin, TX · Remote
$100K - $130K/yr
As a Conversational Designer , you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a 'human' AI experience. By partnering with our ...
Senior Customer Experience Consultant - Conversational Design
Austin, TX · Remote
$100K - $130K/yr
As a Conversational Designer , you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a 'human' AI experience. By partnering with our ...
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
You'll build a conversational commerce platform capable of understanding intent, gathering ... Core Platform Vision OleOle is designed around several key ideas: Communication First Fans can ...
Senior Customer Experience Consultant - Conversational Design
Austin, TX · On-site +1
$100K - $130K/yr
As a Conversational Designer , you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a 'human' AI experience. By partnering with our ...
Senior Customer Experience Consultant - Conversational Design
Austin, TX · On-site +1
$100K - $130K/yr
As a Conversational Designer , you will be responsible for shaping the personality and conversational flow of IVAs to ensure customers receive a 'human' AI experience. By partnering with our ...
Define conversational interaction patterns across workflow interfaces, chat, SMS, and voice. * Create flows, wireframes, prototypes, high-fidelity designs, process diagrams, journey maps, and ...
Define conversational interaction patterns across workflow interfaces, chat, SMS, and voice. * Create flows, wireframes, prototypes, high-fidelity designs, process diagrams, journey maps, and ...
Senior UX/Product Designer
Irving, TX · On-site
... conversational interfaces, intelligent recommendations, personalized workflows, and digital ... Preferred Qualifications · Experience designing AI-powered or AI-assisted applications. · ...
New
Senior UX/Product Designer
Irving, TX · On-site
... conversational interfaces, intelligent recommendations, personalized workflows, and digital ... Preferred Qualifications · Experience designing AI-powered or AI-assisted applications. · ...
New
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
... UX Designer who can design across all of them. In this role, you'll own end-to-end UX design for ... conversational AI, or hybrid workflows. You'll lead design strategy, deliver solutions from concept ...
Outdoor Designer
$15.24/hr
Managing each project from first conversation through order fulfillment, ensuring customers feel ... Applying a designer's eye for aesthetics and layout while balancing technical requirements like ...
Quick apply
Outdoor Designer
$15.24/hr
Managing each project from first conversation through order fulfillment, ensuring customers feel ... Applying a designer's eye for aesthetics and layout while balancing technical requirements like ...
Forward Deployed Agent Designer - Agentic Voice
Austin, TX · Remote
$14.75 - $19.50/hr
Your Role As an Forward Deployed Agent Designer - Agentic Voice, you'll own the quality of the live ... This is a customer-facing, highly iterative role for someone who can combine conversational ...
Forward Deployed Agent Designer - Agentic Voice
Austin, TX · Remote
$14.75 - $19.50/hr
Your Role As an Forward Deployed Agent Designer - Agentic Voice, you'll own the quality of the live ... This is a customer-facing, highly iterative role for someone who can combine conversational ...
User Experience Designer
Richardson, TX · On-site
$104K - $130K/yr
The UX Designer for our Agentic AI Leasing product will design intuitive, business-focused, cross ... Lead the design of agentic AI experiences in the leasing domain, ensuring conversational flows feel ...
User Experience Designer
Richardson, TX · On-site
$104K - $130K/yr
The UX Designer for our Agentic AI Leasing product will design intuitive, business-focused, cross ... Lead the design of agentic AI experiences in the leasing domain, ensuring conversational flows feel ...
We value designers who embrace diverse perspectives and view every project as an opportunity to ... Effective communication skills, conversational and written, for ongoing project collaboration and ...
We value designers who embrace diverse perspectives and view every project as an opportunity to ... Effective communication skills, conversational and written, for ongoing project collaboration and ...
We value designers who embrace diverse perspectives and view every project as an opportunity to ... Effective communication skills, conversational and written, for ongoing project collaboration and ...
We value designers who embrace diverse perspectives and view every project as an opportunity to ... Effective communication skills, conversational and written, for ongoing project collaboration and ...
Outdoor Designer
Mesquite, TX · On-site
$15.24/hr
Managing each project from first conversation through order fulfillment, ensuring customers feel ... Applying a designer's eye for aesthetics and layout while balancing technical requirements like ...
Outdoor Designer
Mesquite, TX · On-site
$15.24/hr
Managing each project from first conversation through order fulfillment, ensuring customers feel ... Applying a designer's eye for aesthetics and layout while balancing technical requirements like ...
Conversation Designer information
See Texas salary details
$28.9K - $33.5K
2% of jobs
$33.5K - $38.2K
12% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$38.2K - $42.9K
13% of jobs
$42.9K - $47.5K
16% of jobs
The median wage is $49.8K / yr.
$47.5K - $52.2K
15% of jobs
$52.2K - $56.8K
12% of jobs
$59.4K is the 75th percentile. Wages above this are outliers.
$56.8K - $61.5K
11% of jobs
$61.5K - $66.1K
9% of jobs
$66.1K - $70.8K
6% of jobs
$70.8K - $75.5K
4% of jobs
$75.5K - $80.1K
1% of jobs
$28.9K
$52.8K
$80.1K
How much do conversation designer jobs pay per year?
What are the key skills and qualifications needed to thrive in the Conversation Designer position, and why are they important?
To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.
What does a typical day look like for a Conversation Designer, and how do they collaborate with other team members?
A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.
What is a Conversation Designer job?
A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

GM Financial rating
7.9
Based on 41 frontline employees who took The Breakroom Quiz
76th of 171 rated vehicle equipment hire
Job description
Why GM Financial Technology
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
What makes you an ideal candidate?
- Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc.
- Experience in AI, chatbot/IVR strategy, conversation design, and optimization
- Knowledge of Natural Language Processing and Prompt Engineering
- Familiar with Agile principles and able to work effectively with cross-functional teams.
- Exceptional UX writing for messaging and voice, with ability to adapt tone and style for conversational interfaces verses traditional marketing
- Adaptability to accommodate constantly changing priorities
- Self-motivated, positive attitude, quick to learn and a growth-oriented mindset
- Strong interpersonal skills for effective collaboration and communicating technical requirements and solutions to a variety of audiences
- Contact center and/or customer service experience a plus
- Bilingual a plus (English + Spanish)
Experience
- 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required
- High School Diploma or equivalent required
- Bachelor's Degree in related field or equivalent work experience required
Licenses and Certifications
- Certification in conversation design or UX design preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Hybrid work environment, 2-days a week in Arlington, TX or Las Colinas, TX office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position.
This position is not open to agency submissions
#LI-Hybrid
#LI-MH1
#GMFJobs
About the role:
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ensure seamless interactions utilizing best practices in user-centered design. This role involves leading projects with Product Owners, collaborating with designers, researchers, developers, and business stakeholders to craft voice and messaging strategies. Ideal candidates bring expertise in voice interaction, information design, analytics, and user research, along with a passion for creating meaningful and impactful customer experiences.
In this role you will:
- Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of metrics and data-driven insights
- Participate across all product phases: discovery, delivery, and iteration\
- Lead collaborative design reviews with the product team to ensure user-centric solutions.
- Delivers in a fast-paced, collaborative agile environment
- Practices holistic experience design
- Gathers a deep understanding of product business requirements, customer behavior, and technical limitations
- Present and advocate for user-centered design and effectively articulate design decisions
What GM Financial employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About GM Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Fort Worth, TX, US
Year founded
1992