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Conversation Designer Jobs in Boston, MA (NOW HIRING)

Compass

Senior Product Designer II, CRM

Boston, MA

$147K - $163K/yr

Design and develop AI-based conversational and multimodal experiences. Participate in discovery ... Experience designing for AI-driven products or features is highly desirable. * Ability to gather ...

Socket.dev

Principal Product Designer

Boston, MA · On-site

$150 - $210/hr

Conversational AI design - Experience designing chat based experiences, copilots, assistants or ... conversational interfaces that help users complete tasks naturally and efficiently. * AI agents ...

Tive

Senior Product Designer

Boston, MA · On-site

$130K - $180K/yr

We expect designers to frame problems, not just solve them. Design has a real voice in product ... conversation. * We are currently looking for candidates who are located in the Eastern Time Zone ...

InterSystems

Senior UX Designer

Boston, MA

... through conversational interfaces, intelligent recommendations, or entirely new paradigms for ... Experience designing enterprise software like IDEs, data pipelines, big data analytics tools ...

New

InterSystems

Senior UX Designer

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... through conversational interfaces, intelligent recommendations, or entirely new paradigms for ... Experience designing enterprise software like IDEs, data pipelines, big data analytics tools ...

Omnicom

Junior Designer

Boston, MA · On-site

$50K - $55K/yr

  • Medical

  • Life

... conversation. If you"'re excited by the opportunity to create smart, engaging work that makes ... directors, designers, strategists, producers and other team members to bring ideas to life ...

Varsity Tutors

Conversational Spanish Tutor

Quincy, MA · Remote

$18 - $40/hr

... materials, and thematic conversation modules to support adult learners, travelers, and ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Lynn, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Cambridge, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Spanish Tutor

Waltham, MA · Remote

$18 - $40/hr

... materials, and thematic conversation modules to support adult learners, travelers, and ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Newton, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Lowell, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Spanish Tutor

Newton, MA · Remote

$18 - $40/hr

... materials, and thematic conversation modules to support adult learners, travelers, and ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Quincy, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Spanish Tutor

Boston, MA · Remote

$18 - $40/hr

... materials, and thematic conversation modules to support adult learners, travelers, and ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Spanish Tutor

Lowell, MA · Remote

$18 - $40/hr

... materials, and thematic conversation modules to support adult learners, travelers, and ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

Varsity Tutors

Conversational Italian Tutor

Waltham, MA · Remote

$18 - $40/hr

... and thematic conversation modules to support adult learners, travelers, and heritage speakers ... Our platform is designed to match students with the right tutors, fostering better outcomes and a ...

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All JobsConversation Designer JobsConversation Designer Jobs in Boston, MA

Conversation Designer information

See Boston, MA salary details

$33.6K

$61.4K

$93.2K

How much do conversation designer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for conversation designer in Boston, MA is $61,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $70,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a conversation designer?

To thrive as a Conversation Designer, you should possess strong skills in UX writing, linguistics, and user experience design, often supported by a degree in communications, design, or a related field. Familiarity with prototyping tools (like Figma), conversation and chatbot platforms (such as Dialogflow, Microsoft Bot Framework, or Voiceflow), and knowledge of natural language processing technologies are highly valued. Outstanding collaboration, empathy, and analytical thinking help you design user-centric dialogues and work effectively across multidisciplinary teams. These combined skills ensure you can create engaging, effective conversational interfaces that meet both business objectives and user needs.

How to become a conversation designer?

To become a conversation designer, develop skills in user experience, linguistics, and scripting, often through courses or self-study in areas like UX design, natural language processing, or chatbot development. Gaining experience with tools such as dialogue flow editors and understanding user intent is also important, along with building a portfolio of conversational prototypes. Many roles require a background in communication, psychology, or related fields, and staying updated on AI and chatbot trends can enhance employability.

What does a conversation designer do?

A typical day for a Conversation Designer involves crafting dialogue flows, writing conversational scripts, reviewing user feedback, and iterating on previous designs for chatbots or voice assistants. You’ll work closely with product managers, engineers, UX researchers, and sometimes marketing teams to align conversational experiences with overall business goals. Regular collaboration is expected—whether brainstorming user journeys, testing prototypes, or refining scripts based on data and research insights. This role offers a dynamic blend of creative writing, user research, and technical implementation, making cross-functional teamwork and communication essential to success.

How much do conversation designers make?

Conversation designers typically earn between $70,000 and $120,000 annually, depending on experience, location, and the complexity of projects. Entry-level roles may start around $60,000, while experienced professionals or those working in specialized industries can earn higher salaries. Skills in natural language processing and familiarity with chatbot platforms can influence compensation.

What is a conversation designer?

A Conversation Designer creates and optimizes conversational experiences for chatbots, voice assistants, and AI-driven interfaces. They focus on designing natural, engaging, and efficient dialogues that align with user needs and business goals. Their work involves writing conversation flows, defining intents, and ensuring smooth interactions through UX principles and linguistics.

What are the most commonly searched types of Conversation Designer jobs in Boston, MA?

The most popular types of Conversation Designer jobs in Boston, MA are:

What are popular job titles related to Conversation Designer jobs in Boston, MA?

For Conversation Designer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Conversation Designer jobs in Boston, MA look for?

The top searched job categories for Conversation Designer jobs in Boston, MA are:

Conversation Designer jobs near you
Infographic showing various Conversation Designer job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $61,413 per year, or $29.5 per hour.

Lead Conversational Designer - Agentic Experiences

UKG, Inc.

Lowell, MA • On-site

Full-time

Re-posted 26 days ago

UKG rating

7.8

Company rating: 7.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

136th of 244 rated software companies

Job description

Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Role Overview
As a Conversation Designer on the AI Design Systems team, you will translate AI product vision into working behavioral systems.
This is a systems design role, not a copywriting role. You will shape how Bryte's AI agents behave by building and evolving:
Conversation response patterns
Ontologies and structured content models
Prompt and interaction frameworks
You'll work in a highly ambiguous, fast-moving space shipping real AI experiences while continuously refining the systems that power them.
Bryte AI is UKG's next-generation agentic platform that transforms static workflows into adaptive, AI-mediated experiences for managers and employees.
We are building systems that don't just respond,but interpret intent, negotiate outcomes, and take action within the constraints of trust, transparency, and compliance.
This is not a traditional chatbot space. We are defining how AI operates inside high-stakes HCM environments.
About the role,
This role is:
• Designing systems that shape AI behavior
• Working with structured content, schemas, and ontologies
• Operating in ambiguity and shipping quickly
• Deeply collaborative with design, engineering, and legal
This role is not:
• Writing UI copy or chatbot scripts
• Pure UX or visual design
• Pure research or strategy without execution
Responsibilities:
Build & Evolve AI Behavior Systems.
  • Design and refine conversation response patterns that govern how AI agents interpret, respond, and act.
  • Develop and extend ontologies and structured content systems that enable scalable, consistent AI behavior.
  • Translate brand voice, policy, and UX principles into machine-interpretable frameworks.

Ship Agentic Experiences:
  • Define how agents operate across a spectrum of autonomy from suggesting, confirming to acting on the user's behalf.
  • Design for complex scenarios involving trust, compliance, and human-in-the-loop decision making.

Iterate Through Experimentation:
  • Rapidly test and refine patterns based on real user interactions and feedback loops.
  • Partner with design and product to run experiments on interaction strategies, autonomy levels, and system behaviors.
  • Continuously improve systems based on task success, user trust, and escalation patterns.

Design for Trust, Safety, and Transparency:
  • Build patterns that make AI behavior explainable, predictable, and controllable.
  • Define how and when AI should ask, confirm, defer, or act.
  • Address bias, privacy, and compliance constraints within HCM contexts.

About you,
We are looking for a systems thinker who enjoys turning complexity into structure and has deep curiosity and a hands-on obsession with AI tools and behaviors.
A designer who thrives in undefined, rapidly evolving spaces with ability to balance speed, quality, and responsibility in high-stakes domains.
Basic Qualifications:
  • 7+ years of experience designing conversational or AI-driven systems, with strength in structured content or interaction models
  • Demonstrated ability to translate ambiguous problems into scalable systems or frameworks
  • Portfolio showing end-to-end work, including systems thinking and shipped outcomes
  • Comfort working with structured data, schemas, or content models.

Preferred Qualifications:
  • Experience working with LLM-powered or agentic systems
  • Familiarity with tools such as Dialogflow, Rasa, Voiceflow, or similar
  • Experience collaborating closely with engineering on system implementation
  • Background in HCI, linguistics, UX, or related fields.

Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

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