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Convergys Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

613 Originals

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

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Convergys Customer Service Representative information

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How much do convergys customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for convergys customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Convergys customer service representative?

Success as a Convergys Customer Service Representative requires strong verbal communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic troubleshooting tools is often expected. Outstanding patience, active listening, and a positive attitude help candidates excel in delivering customer satisfaction. These skills are vital for efficiently addressing customer inquiries, resolving issues, and contributing to the company's reputation for reliable support.

What does a typical workday look like for a Convergys customer service representative?

As a Convergys Customer Service Representative, your typical workday involves handling inbound or outbound calls, assisting customers with questions or technical issues, and documenting interactions using company systems. You may rotate between different queues or types of requests, depending on business needs, and often collaborate with team leads and supervisors to resolve more complex cases. Most representatives work in either a call center environment or remotely with regular check-ins and team meetings. The role focuses on meeting performance metrics such as call resolution time and customer satisfaction, making adaptability and organization essential.

What is a Convergys customer service representative?

A Convergys Customer Service Representative is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions related to products or services. They handle customer interactions via phone, email, or chat while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and a customer-focused mindset. Representatives may also be responsible for processing orders, managing complaints, and providing account support. This position often requires training to familiarize employees with company policies and systems.

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Convergys Customer Service Representative jobs near you
Infographic showing various Convergys Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR - Customer Service Representative

White Plumbing, Heating & Air

Springfield, MO • On-site

$13 - $18/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 7 days ago

Job description

White Plumbing, Heating & Air, a trusted name in the plumbing industry, proudly serves clients throughout Springfield, MO. Our focus is on professional excellence and continuous growth, and we're looking for a dynamic person who also holds these values. Join our office as a full-time CSR - Customer Service Representative and take the next big step in your career!Depending on experience, you earn a competitive wage of $13.00 - $18.00/hour. You also enjoy incredible benefits, such as:Paid medical, Dental, and Life InsurancePaid vacationPaid holidaysA 401(k) retirement planSupplemental insuranceRelocation assistance is available and will be discussed during the interview process.Sounds great, right? Keep reading to learn more about this rewarding position!DAY IN THE LIFEYou normally work from 8:00 am - 5:00 pm, Monday - Friday.As a CSR - Customer Service Representative, you ensure seamless communication between our customers and our service team. With an upbeat and friendly attitude, you answer incoming phone calls, schedule appointments, efficiently dispatch field crews, and respond to our customers' questions and concerns. You also manage social media platforms to promote our online presence and facilitate positive customer interactions. Your ability to effectively communicate information contributes to smooth workdays at our office!REQUIREMENTSHigh school diploma or equivalent1+ year of customer service representative experienceProficiency with computers and Microsoft Office applicationsSelf-motivated attitude and a customer-oriented mindsetExcellent verbal and written communication skillsAbility to work collaboratively in a team environmentAbility to perform the physical requirements of the job, including using a computer, sitting for extended periods, and moving objects weighing up to 25 lbs.1+ year of experience with Service Titan, preferredCustomer service experience would be a plus! Experience with ServiceTitan software would also be preferred.Are you eager to learn more and willing to take direction? Can you multi-task and keep up in a fast-paced environment? Do you want to build a rewarding career with a reputable service company? If YES, we want you as our CSR - Customer Service Representative!ABOUT USSince 1989, we have been a trusted company specializing in plumbing and gas work for new construction projects, with a notable focus on multi-family apartments. Recently, in June 2020, we established a service department catering to both residential and commercial systems. Our mission revolves around providing top-notch solutions and quality work while ensuring our clients' trust through our skilled and well-equipped employees. Our down-to-earth, small-business atmosphere is upheld by a team of expertly trained professionals who genuinely care about their colleagues and families. We prioritize creating a fun and supportive work environment, and in recognition of our employees' hard work, we offer excellent wages, benefits, and perks.MAKE YOUR MOVE!Our office needs you as our CSR - Customer Service Representative! If you think you're the right fit for this role, fill out our quick initial application today. We're excited to hear from you!Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.