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Entry Level Convergys Customer Service Representative Jobs

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Dayton, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Hackensack, NJ · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Worthington, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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Entry Level Convergys Customer Service Representative information

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How much do entry level convergys customer service representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level convergys customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Convergys Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Convergys Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, customer service experience beneficial
Work EnvironmentCall centers, inbound customer calls, fast-pacedCall centers or remote, handling customer inquiries and issues
Employer & IndustryConvergys (now part of Concentrix), telecom, retail, techVarious companies across industries, tech, retail, services
Search & Comparison IntentEntry-level customer service roles at ConvergysCustomer support roles with similar responsibilities

Both roles involve assisting customers via phone or chat, requiring strong communication skills. The main difference is the job title; 'Customer Support Specialist' may imply a broader or slightly more specialized role, but both are entry-level positions in customer service within similar industries.

What cities are hiring for Entry Level Convergys Customer Service Representative jobs? Cities with the most Entry Level Convergys Customer Service Representative job openings:
What are the most commonly searched types of Convergys Customer Service Representative jobs? The most popular types of Convergys Customer Service Representative jobs are:
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Entry Level Convergys Customer Service Representative jobs near you

Entry Level Customer Service Representative

Social Status Solutions

Lawrenceville, GA • On-site

$38K - $48K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!
Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Entry Level Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you!
Entry Level Customer Service Representative Responsibilities:
  • Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
  • Forge long-lasting relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads and create potential business opportunities for the company
  • Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
  • Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients' standards
  • Keep records of customer interactions, process customer accounts, and handle confidential customer information
  • Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner

Entry Level Customer Service Representative Qualifications:
  • Proven customer service or retail sales experience is preferred
  • A high school diploma or GED
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills
  • Passion for delivering excellent customer service
  • Ability to adapt and work alongside different characters, including customers and team members
  • Desire to have FUN and bring positive energy into the workplace

This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.
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