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Remote Convergys Customer Service Representative Jobs

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

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Customer Service Representative (Remote)

San Jose, CA · Remote

$27/hr

Customer Service Representative (Remote) Schedule : M-F 8:30 am - 4:30pm PST (Days to change to include weekends during peak season) Role : Contract: Aug 3rd - Oct 30th (Potential to be extended to ...

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Remote Convergys Customer Service Representative information

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How much do remote convergys customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote convergys customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Remote Convergys Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours or more, and gaining experience or bonuses. Increasing income may involve handling high call volumes, improving customer service skills, and working during peak hours or overtime when available.

Are convergys and concentrix the same?

Convergys and Concentrix are separate companies that provide customer service outsourcing solutions. Convergys was acquired by Concentrix in 2014, so now Concentrix operates many of the customer service roles previously handled by Convergys. As a remote customer service representative, understanding the company's history can help clarify job expectations and company culture.

What is the difference between Remote Convergys Customer Service Representative vs Remote Sitel Customer Service Representative?

AspectRemote Convergys Customer Service RepresentativeRemote Sitel Customer Service Representative
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsageConvergys (now part of Concentrix), customer service industrySitel, customer service and technical support industry

Both roles involve remote customer service work requiring similar credentials and work environments. The main difference lies in the employer and specific client industries. Candidates should consider the company they prefer to work for and the type of customer interactions involved when choosing between these roles.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

How to make $1000 a week remote?

A Remote Convergys Customer Service Representative can earn $1000 a week by working full-time hours, typically 40 hours or more, and gaining experience to handle higher-paying accounts or specialized support. Increasing earnings may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or bonuses. Consistent performance and efficiency are key to reaching this income level in remote customer service roles.
More about Remote Convergys Customer Service Representative jobs
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Remote Convergys Customer Service Representative jobs near you
Infographic showing various Remote Convergys Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Posted 8 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree