Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
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Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
$16.50 - $22.25/hr
About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
$16.50 - $22.25/hr
About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Toronto, ON, Canada Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You will receive an ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Toronto, ON, Canada Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You will receive an ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...
$16.50 - $22.25/hr
Customer Service Representative This is a remote position. Our client is looking for a Customer Service Representative who can deliver excellent support and create positive experiences for customers.
$16.50 - $22.25/hr
Customer Service Representative This is a remote position. Our client is looking for a Customer Service Representative who can deliver excellent support and create positive experiences for customers.
$16.50 - $22.25/hr
Customer Service Representative (Remote) Las Vegas, Nevada, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Las Vegas, Nevada, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Miami, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Miami, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Dallas, Texas, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Dallas, Texas, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative We are seeking a dedicated and proactive Customer Service Representative (CSR) to be the primary point of contact between our clients and warehouse operations. This ...
$16.50 - $22.25/hr
Customer Service Representative We are seeking a dedicated and proactive Customer Service Representative (CSR) to be the primary point of contact between our clients and warehouse operations. This ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Customer Service Representative (Remote) Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Customer Service Representative (Remote) We are seeking a Remote Customer ...
$16.50 - $22.25/hr
Remote Customer Service Representative OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in ...
$16.50 - $22.25/hr
Remote Customer Service Representative OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Atlanta, Georgia, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Atlanta, Georgia, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Dallas, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Dallas, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Chicago, Illinois, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Chicago, Illinois, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Murrieta, CA, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Murrieta, CA, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...
$16.50 - $22.25/hr
Customer Service Representative- Remote New York, New York, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote New York, New York, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Coral Springs, FL, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$16.50 - $22.25/hr
Customer Service Representative- Remote Coral Springs, FL, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Remote Convergys Customer Service Representative | Remote Sitel Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent, customer service experience | High school diploma or equivalent, customer service experience |
| Work Environment | Home-based, flexible hours, call center setup | Home-based, flexible hours, call center setup |
| Employer & Industry Usage | Convergys (now part of Concentrix), customer service industry | Sitel, customer service and technical support industry |
Both roles involve remote customer service work requiring similar credentials and work environments. The main difference lies in the employer and specific client industries. Candidates should consider the company they prefer to work for and the type of customer interactions involved when choosing between these roles.
$16.50 - $22.25/hr
Full-time
Posted 3 days ago
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative ResponsibilitiesHandle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Some proven customer support experience or experience as a client service representative
Track record of not just reaching, but exceeding quota requirements
Strong phone administration skills and active listening capabilities
Experience with CRM systems and practices
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
