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Remote Convergys Customer Service Representative Jobs

Global Channel Management

Customer Service Rep

Mason, OH · Remote

$15 - $20.50/hr

REMOTE LOCAL CANDIDATES , Mason, OH Customer Service Rep duties: * The CSR provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to ...

Aspire Lifestyles

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Remote Customer Service Representative

Orlando, FL · Remote

$18 - $20/hr

Remote Customer Service Representative Location: Remote - USA Start Date: June/ July 2026 Position Type: Permanent, Full-Time Pay Range: $18.00 - $20.00 USD per hour This is a newly created permanent ...

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Remote Convergys Customer Service Representative information

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How much do remote convergys customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote convergys customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Remote Convergys Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours or more, and gaining experience or bonuses. Increasing income may involve handling high call volumes, improving customer service skills, and working during peak hours or overtime when available.

Are convergys and concentrix the same?

Convergys and Concentrix are separate companies that provide customer service outsourcing solutions. Convergys was acquired by Concentrix in 2014, so now Concentrix operates many of the customer service roles previously handled by Convergys. As a remote customer service representative, understanding the company's history can help clarify job expectations and company culture.

What is the difference between Remote Convergys Customer Service Representative vs Remote Sitel Customer Service Representative?

AspectRemote Convergys Customer Service RepresentativeRemote Sitel Customer Service Representative
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsageConvergys (now part of Concentrix), customer service industrySitel, customer service and technical support industry

Both roles involve remote customer service work requiring similar credentials and work environments. The main difference lies in the employer and specific client industries. Candidates should consider the company they prefer to work for and the type of customer interactions involved when choosing between these roles.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

How to make $1000 a week remote?

A Remote Convergys Customer Service Representative can earn $1000 a week by working full-time hours, typically 40 hours or more, and gaining experience to handle higher-paying accounts or specialized support. Increasing earnings may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or bonuses. Consistent performance and efficiency are key to reaching this income level in remote customer service roles.
More about Remote Convergys Customer Service Representative jobs
What cities are hiring for Remote Convergys Customer Service Representative jobs? Cities with the most Remote Convergys Customer Service Representative job openings:
What are the most commonly searched types of Convergys Customer Service Representative jobs? The most popular types of Convergys Customer Service Representative jobs are:
What states have the most Remote Convergys Customer Service Representative jobs? States with the most job openings for Remote Convergys Customer Service Representative jobs include:
What job categories do people searching Remote Convergys Customer Service Representative jobs look for? The top searched job categories for Remote Convergys Customer Service Representative jobs are:
Remote Convergys Customer Service Representative jobs near you
Infographic showing various Remote Convergys Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Columbia, SC • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 426 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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