Temporary Customer Service Representative Remote Position Company Overview: First Call Claims ... Reliable, punctual, and able to self-manage * Ability to multi-task and thrive under pressure
Temporary Customer Service Representative Remote Position Company Overview: First Call Claims ... Reliable, punctual, and able to self-manage * Ability to multi-task and thrive under pressure
Remote Customer Service
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Customer Service Philadelphia, PA, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...
New
Remote Customer Service
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Customer Service Philadelphia, PA, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...
New
Remote Customer Service
Sacramento, CA · Remote
$17.50 - $23.75/hr
Remote Customer Service Sacramento, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Sacramento, CA · Remote
$17.50 - $23.75/hr
Remote Customer Service Sacramento, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Dallas, TX · Remote
$16 - $21.50/hr
Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...
Remote Customer Service
Dallas, TX · Remote
$16 - $21.50/hr
Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...
Remote Customer Service
Hollywood, FL · Remote
$14.50 - $20/hr
Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote Customer Service
Hollywood, FL · Remote
$14.50 - $20/hr
Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
Remote WFH Entry Level Customer Service Rep
Biloxi, MS · On-site +1
$14.25 - $19.25/hr
Remote Customer Service Manager Location: 100% Remote Schedule: Flexible In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive ...
Remote WFH Entry Level Customer Service Rep
Biloxi, MS · On-site +1
$14.25 - $19.25/hr
Remote Customer Service Manager Location: 100% Remote Schedule: Flexible In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive ...
Remote Customer Service
Manhattan, NY · Remote
$17.75 - $24/hr
Remote Customer Service New York, New York, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Manhattan, NY · Remote
$17.75 - $24/hr
Remote Customer Service New York, New York, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
Lima, OH · Remote
$15.50 - $21/hr
Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
New
Remote Customer Service
Lima, OH · Remote
$15.50 - $21/hr
Remote Customer Service Lima, OH, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...
New
Remote Customer Service
San Diego, CA · Remote
$17 - $23/hr
Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
Remote Customer Service
San Diego, CA · Remote
$17 - $23/hr
Remote Customer Service San Diego, California, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...
First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business ... The CAT (Catastrophe) Customer Service Representative is an on-call, temporary position activated ...
First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business ... The CAT (Catastrophe) Customer Service Representative is an on-call, temporary position activated ...
Remote Customer Service
Noble, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Document follow-up and contact outcomes in information management systems. * Maintain client ...
Quick apply
Remote Customer Service
Noble, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Document follow-up and contact outcomes in information management systems. * Maintain client ...
Customer Service Manager
Metairie, LA · Remote
You'll lead a team of remote Customer Service Agents, champion our brand in every interaction, and ... Own daily operations, balancing workloads and managing ticket distribution through platforms like ...
Customer Service Manager
Metairie, LA · Remote
You'll lead a team of remote Customer Service Agents, champion our brand in every interaction, and ... Own daily operations, balancing workloads and managing ticket distribution through platforms like ...
Remote Customer Service Representative
New York, NY · Remote
$17.50 - $23.75/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Quick apply
Remote Customer Service Representative
New York, NY · Remote
$17.50 - $23.75/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Reading, PA · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Reading, PA · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Westmont, IL · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Westmont, IL · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Columbia, SC · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Columbia, SC · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Columbia, SC · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Columbia, SC · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Reading, PA · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Reading, PA · Remote
$16 - $23/hr
Description The Remote Customer Service Representative is responsible for phone contact with ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Westmont, IL · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Westmont, IL · On-site +1
$16 - $23/hr
The Remote Customer Service Representative is responsible for phone contact with patients to ... Works closely with team leads, management and client to resolve disputes and ensure patient ...
Remote Customer Service Representative
Marlborough, MA · Remote
$22 - $27/hr
Remote Customer Service Representative A&L Plumbing, Heating, and Cooling Inc. means choosing a ... Ability to multi-task, prioritize, and manage time effectively. * Great communication skills and ...
Quick apply
Remote Customer Service Representative
Marlborough, MA · Remote
$22 - $27/hr
Remote Customer Service Representative A&L Plumbing, Heating, and Cooling Inc. means choosing a ... Ability to multi-task, prioritize, and manage time effectively. * Great communication skills and ...
Temporary Remote Customer Service Manager information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do temporary remote customer service manager jobs pay per year?
What is the difference between Temporary Remote Customer Service Manager vs Temporary Remote Customer Support Supervisor?
| Aspect | Temporary Remote Customer Service Manager | Temporary Remote Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, manages escalations, develops strategies | Supervises support agents, monitors daily operations, ensures quality |
| Required Skills | Leadership, communication, problem-solving, customer service expertise | Team supervision, communication, conflict resolution |
| Work Environment | Remote management of customer service teams, strategic planning | Remote oversight of support staff, daily support operations |
| Common Usage | Used by companies needing managerial oversight of customer service | Used for supervising support staff in customer service roles |
The Temporary Remote Customer Service Manager focuses on strategic management and team leadership, while the Temporary Remote Customer Support Supervisor handles daily support operations and team supervision. Both roles require customer service experience but differ in scope and responsibilities.
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Job description
Remote Position
Company Overview:
First Call Claims Solutions (QRM) is a trusted call center with 25+ years of experience serving 1,000+ clients nationwide. We specialize in processing insurance claims-from the very first report of a loss (FNOL - First Notice of Loss) to any other incident that needs attention (FNOI - First Notice of Incident)-and provide 24/7 support, overflow handling, and dedicated CAT response teams.
Our reputation is built on operational excellence, responsiveness, and an unwavering commitment to our clients.
About the Role:
The Temporary Customer Service Representative is responsible for providing excellent customer service by gathering and recording first notice of loss (FNOL) information. You will handle basic inquiries, offer empathetic support, and ensure that all information is accurately documented in the applicable system. This is a temporary position with a 30-day contract. During this period, your performance and reliability will be evaluated. As you approach the end of the contract, if you meet or exceed performance and attendance expectations, you may be considered for a permanent position with First Call.
Key Responsibilities:
- Deliver positive customer service by providing prompt, accurate, and courteous support.
- Demonstrate empathy and professionalism while guiding customers through the claims process.
- Accurately collect, document, and update claim details provided by customers.
- Follow client-specific handling instructions to identify and resolve customer issues.
- Utilize call scripting to ensure consistency, efficiency, and compliance during customer interactions.
- Maintain a consistent attendance record in accordance with the Attendance Policy.
- Adhere to break and lunch schedules to maintain productivity and ensure consistent customer service coverage.
Schedule Options: (ALL REFLECT IN CENTRAL TIME)
- Full Time Business Hours
- Monday - Friday 8a-4:30p
- Monday - Friday 9a-5:30p
- Monday - Friday 10a-6:30p
- Monday - Friday 11a-7:30p
- Part Time Options Available
- Monday - Friday 8a-12:30p
- Monday - Friday 12p-4:30p
- Monday - Friday 9a-1:30p
- Monday - Friday 1p-5:30p
- Monday - Friday 10a-2:30p
- Monday - Friday 2p-6:30p
- Monday - Friday 4p-8p
- Weekend Hours are available upon request
- Schedules are customized upon hiring
Network Requirements:
- Own a Windows 11 computer (Chromebooks, macOS, Linux not supported) with 8GB+ RAM
- Private, secure internet connection (Ethernet recommended; no public Wi-Fi, VPNs, or cellular-based internet connections)
- Cell phone (headset recommended)
Desired Characteristics:
- Highly motivated, energetic, and customer-focused
- Positive, confident, and adaptable to fast-paced situations
Qualifications:
- 18 years or older
- High school diploma or GED
- Must have a personal cell phone
- Excellent communication skills (written and oral)
- Typing speed of 40+ WPM
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows OS
- Reliable, punctual, and able to self-manage
- Ability to multi-task and thrive under pressure
- Must be authorized to work in the U.S. without sponsorship.
Compensation:
Pay: $15/hour
Group Information Session:
As part of the application process, you will be asked to select a date and time to attend a Group Information Session. This session is the first step in our hiring process and serves as the initial phase of the interview process for all positions at First Call. Qualified applicants will receive a link to join the session at the date and time selected on their application. During the session, we will provide an overview of our company, discuss the day-to-day responsibilities of the role, and share additional details about the opportunity. The Group Information Session also gives candidates the opportunity to ask questions and allows our team to learn more about their skills, strengths, and qualifications for the position.
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