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Temporary Remote Customer Service Manager Jobs in Iowa

Liveops

Remote Customer Service Agent

Ames, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Des Moines, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Council Bluffs, IA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Iowa City, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ankeny, IA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cedar Rapids, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Des Moines, IA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Waterloo, IA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dubuque, IA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service JobsTemporary Remote Customer Service Manager JobsTemporary Remote Customer Service Manager Jobs in Iowa

Temporary Remote Customer Service Manager information

What is the difference between Temporary Remote Customer Service Manager vs Temporary Remote Customer Support Supervisor?

AspectTemporary Remote Customer Service ManagerTemporary Remote Customer Support Supervisor
ResponsibilitiesOversees customer service teams, manages escalations, develops strategiesSupervises support agents, monitors daily operations, ensures quality
Required SkillsLeadership, communication, problem-solving, customer service expertiseTeam supervision, communication, conflict resolution
Work EnvironmentRemote management of customer service teams, strategic planningRemote oversight of support staff, daily support operations
Common UsageUsed by companies needing managerial oversight of customer serviceUsed for supervising support staff in customer service roles

The Temporary Remote Customer Service Manager focuses on strategic management and team leadership, while the Temporary Remote Customer Support Supervisor handles daily support operations and team supervision. Both roles require customer service experience but differ in scope and responsibilities.

What are popular job titles related to Temporary Remote Customer Service Manager jobs in Iowa? For Temporary Remote Customer Service Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Temporary Remote Customer Service Manager jobs in Iowa look for? The top searched job categories for Temporary Remote Customer Service Manager jobs in Iowa are:
What cities in Iowa are hiring for Temporary Remote Customer Service Manager jobs? Cities in Iowa with the most Temporary Remote Customer Service Manager job openings:
Temporary Remote Customer Service Manager jobs near you

Customer Service Remote Position

PMC Integrity

Council Bluffs, IA • Remote

$20.99/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Description

Remote Customer Service Representative - Federal Student Loan Support

PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!


Compensation

Competitive starting pay of $15.90 per hour, plus an additional $5.09 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $20.99 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.

Job Summary

Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).


Benefits

Medical, dental, and vision insurance.

401(k) with company match.

Paid training.

Paid holidays.

Paid sick leave.

Career advancement opportunities.

Work-from-home flexibility.


Requirements

Minimum Qualifications

High school diploma or equivalent.

Minimum six months of customer service experience preferred.

Strong verbal and written communication skills.

Basic computer proficiency, including Microsoft Office and web-based applications.

Ability to work independently in a remote environment.

Ability to pass required background screening and employment verification.


Preferred Qualifications

Prior call center experience.

Federal student aid, financial services, banking, healthcare, or government contract experience.

Experience supporting federal or state government programs.


Additional Requirements Per Client

Must reside in the U.S.

Must be a U.S. Citizen.

Must be able to pass a criminal background check.

Must not be delinquent or in default on any federal student loans.

Must adhere to policies related to protecting personally identifiable information.

Must have the ability to write using proper grammar and punctuation.

May be required to work scheduled holidays, overtime, and Saturdays.

Must be able to navigate Microsoft Excel spreadsheets.


Home Office Requirements

Private and secure workspace from home.

Internet service with sufficient speed for multiple users without latency or lag.

Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).

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