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Remote Fashion Customer Service Jobs (NOW HIRING)

Birch Gold Group

Sales Support Specialist

Burbank, CA · Remote

This role will conduct its daily duties of responding to emails sent to various customer service ... Work Environment - The working conditions of this position include working in a remote fashion and ...

Birch Gold Group

Operator

Burbank, CA · Remote

Maintain a high level of service quality and customer satisfaction * Follow established procedures ... Work Environment - The working conditions of this position include working in a remote fashion and ...

Only Data Entry

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Only Data Entry

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Only Data Entry

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Only Data Entry

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Only Data Entry

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Only Data Entry

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Express Employment

Remote Customer Service

Noble, OK · Remote

$16/hr

Remote Customer Service May 29, 2026 Located in Noble, OK Pay: $16.00 Job Full Description Position: Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ...

Hire Standard Staffing

Remote Customer Service

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 - $120,000+ per year (commissions + residual ...

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All JobsRemote Fashion Customer Service Jobs

Remote Fashion Customer Service information

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How much do remote fashion customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote fashion customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

How does a remote fashion customer service representative typically collaborate with other departments to resolve customer issues?

As a remote fashion customer service representative, you’ll often work closely with teams such as shipping, returns, and inventory management to address customer inquiries or concerns efficiently. Collaboration usually happens through digital communication tools like email, chat platforms, or ticketing systems. Timely and clear communication with these departments is essential, especially when handling complex cases like order discrepancies or return processing. This teamwork ensures customers receive accurate information and fast resolution, contributing to a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Remote Fashion Customer Service Representative, and why are they important?

To excel as a Remote Fashion Customer Service Representative, you need strong communication skills, a good understanding of fashion products, and prior customer service experience, often supported by a high school diploma or higher. Familiarity with CRM software, live chat platforms, and order management systems is typically required. Outstanding soft skills include patience, empathy, and problem-solving abilities to deliver a personalized and positive customer experience. These skills are essential for efficiently resolving customer inquiries, fostering brand loyalty, and maintaining high service standards in a competitive online fashion market.

What is the difference between Remote Fashion Customer Service vs Remote Fashion Sales Associate?

AspectRemote Fashion Customer ServiceRemote Fashion Sales Associate
Primary RoleAssist customers with inquiries, returns, and supportPromote products, assist with purchases, and close sales
Required SkillsCommunication, problem-solving, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer support platforms, chat, email, phoneOnline storefronts, chat, video calls
Common Employer TypesFashion brands, e-commerce retailersFashion brands, online boutiques, retail stores

Remote Fashion Customer Service focuses on assisting customers with their questions and issues, ensuring satisfaction. In contrast, Remote Fashion Sales Associates actively promote and sell products. Both roles require strong communication skills and fashion industry knowledge but serve different functions in the customer journey.

What are remote fashion customer service jobs?

Remote fashion customer service jobs involve assisting customers of fashion brands or retailers through digital channels such as email, chat, or phone. Representatives help with questions about orders, returns, sizing, product information, and styling advice, all while working from a location outside of a traditional office—often from home. These roles require strong communication skills, a good understanding of fashion products, and proficiency with online customer service tools.
More about Remote Fashion Customer Service jobs
What cities are hiring for Remote Fashion Customer Service jobs? Cities with the most Remote Fashion Customer Service job openings:
What states have the most Remote Fashion Customer Service jobs? States with the most job openings for Remote Fashion Customer Service jobs include:
What job categories do people searching Remote Fashion Customer Service jobs look for? The top searched job categories for Remote Fashion Customer Service jobs are:
Remote Fashion Customer Service jobs near you
Infographic showing various Remote Fashion Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Sales Support Specialist

Sales Support Specialist

Birch Gold Group

Burbank, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 hours ago

Job description

Description
The Sales Support Specialist acts as a liaison between between customers, custodians, vendors, and depositories to solve customer complaints and potential concerns. They will work under the direct supervision of the Sales Support Supervisor. Responsible for overseeing the shipping process of precious metals. Works together with vendors and company departments to resolve all shipping problems. Make follow-up calls for customer satisfaction purposes and respond to reviews that are posted. This role will conduct its daily duties of responding to emails sent to various customer service, review, sales support, and shipping inboxes and responding accordingly.

Key Responsibilities
  • Establish and maintain positive working relationships between customers, custodians, vendors, and depositories.
  • Mail out and email items and documents
  • Review and address email inquiries and tickets in a timely manner.
  • Review purchase orders to ensure tracking and/or transfer notifications have been received and items delivered. 
  • Obtain tracking and transfer notifications from vendors and update Salesforce accordingly. 
  • Coordinate with suppliers to ensure customer requested logistic accommodations and/or special instructions are met.  
  • Follow up with customer to ensure package(s) arrives safely and in good order.
  • Facilitate and coordinate with appropriate parties regarding shipments to proper facilities and report correctly. 
  • Investigate, analyze, and suggest solutions to routine claim issues. 
  • Facilitate prompt complaint resolution through direct contact with superiors.
  • Continuous inspection of reports to identify any potential issues or shipping delays. Alert and follow up with proper departments to determine the next best course of action and execution.
  • Conduct Customer Satisfaction Calls daily. Respond to all posted reviews in a prompt manner.

Skills Knowledge and Expertise
Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. 
Communications - Exhibits good listening and comprehension. Exceptional written and verbal communication skills, specifically, following up to ensure resolution. Excellent phone etiquette and an ability to maintain grace under pressure. 
Customer Service - Displays courtesy and sensitivity, while maintaining a positive attitude. Must have a customer service background. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.

Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Remote Flexibility - Work From Home