We are looking for a Workstation Deployment Engineer to support large-scale device preparation and deployment activities in Omaha, Nebraska. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, can manage hardware workflows independently, and takes pride in delivering fully configured, user-ready systems. The role combines device staging, operating system setup, software configuration, and final quality checks to ensure a smooth end-user experience.
Responsibilities:
• Prepare laptops and workstations for deployment by receiving equipment, unpacking shipments, applying asset identification, and organizing devices for build readiness.
• Configure and provision Windows and Mac systems using modern endpoint management tools, including Microsoft Intune, to align devices with production standards.
• Complete customized workstation setups for users with specialized needs, including manual domain enrollment, application installation, and peripheral connectivity validation.
• Perform detailed testing on deployed equipment to confirm functionality of key components such as webcams, docks, monitors, and other attached hardware.
• Support the migration of required user settings and device-specific configurations so systems are ready for immediate business use.
• Troubleshoot hardware, driver, and operating system issues affecting workstation readiness and resolve problems with minimal supervision.
• Manage retired devices through secure decommissioning procedures, including data destruction coordination and environmentally responsible disposal practices.
• Maintain accurate records related to asset handling, deployment progress, and completion status while working through high-volume device requests.• At least 1 year of experience in desktop support, workstation imaging, or device deployment activities.
• Hands-on experience installing, configuring, and supporting both Windows and macOS environments.
• Familiarity with Microsoft 365 setup, troubleshooting, and user-level customization.
• Working knowledge of Active Directory and Microsoft Entra for device or user-related support tasks.
• Ability to diagnose and resolve common workstation hardware, driver, and peripheral issues.
• Experience handling general PC configuration tasks, including system components, device setup, and operational validation.
• Proven ability to work independently, stay organized, and complete assigned tasks with limited oversight.
• Strong written and verbal communication skills with a customer-focused approach to technical support.