Contract Service Manager Jobs (NOW HIRING)

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Full-Time JONESBORO, AR, US

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We are pleased to announce an opening for a Manager of Contract Services (SGL36) based in Jonesboro, Arkansas.

As Manager of Contract Services, you will provide business and technical expertise to coordinate and support contract work throughout the company’s contracting process. This role leads a team of supervisors responsible for ensuring contractor compliance with standards, procedures, and contract requirements. You will also serve as a liaison among operations, contractors, internal work groups, and external clients while supporting service delivery, developing operational solutions, preparing reports, conducting studies, leading special projects, and recommending process improvements to optimize contract resource utilization.

• Direct contract work activities to ensure compliance with standards, procedures and contracts.
• Provide support with process issues to optimize contract work.
• Provide support with the administration of blanket contracts which may include, but is not limited to bid solicitation, overall pricing unit comparison and field visits to ensure proper application of defined pricing units.
• Discuss quality or non-compliance issues with the service providers as required.
• Recommend solutions to operational issues to improve the efficiency of existing processes.
• Maintain open dialogue with districts and engineering to provide necessary contract resources.
• Actively promotes positive safety attitudes and ensures safe working conditions.

• Bachelor’s degree from an accredited college or university in business administration, marketing, engineering, or a related field and a minimum of four (4) years of relevant experience in gas or electric operations, accounting, engineering, or a related field.
• In lieu of a bachelor's degree, a minimum of eight (8) years of relevant experience in gas or electric operations, accounting, engineering, or a related field may be considered.

• Maintain a valid state driver’s license with a safe driving record and operate company vehicles in accordance with applicable laws and company policies.
• Manage the installation, repair and maintenance of gas mains, services, stations, and/or small/large meter loops.
• Demonstrate knowledge of Company policies, procedures, processes and all regulations and rules related to pipeline operations.
• Manage multiple projects and priorities.
• Respond well to changing priorities.
• Solve operations problems with logical solutions.
• Demonstrate leadership skills and produce results through others while maintaining a high level of morale.
• Motivate self, accomplish tasks, and achieve goals with minimal supervision including self-directed learning.
• Exercise discretion, tact, and good judgment in dealing with customers, the public, vendors, and employees.
• Utilize mainframe systems and personal computer software proficiently such as electronic mail, spreadsheets, and word processing.
• Demonstrate and utilize excellent oral and written communication skills, strong interpersonal skills and listening ability to communicate effectively with clients, vendors, and co-workers.
• Work well independently or in a team-based environment to accomplish assignments and achieve objectives.
• Demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Demonstrate respect for all individuals, adhere to the Company’s values and business practices, and do both consistently.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.