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Contract Service Manager Jobs in Arizona (NOW HIRING)

Tempe Mechanical

Service Manager

Tempe, AZ · On-site

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location ... Manage existing accounts to drive satisfaction, upsells, renewals, and contract expansions. * Track ...

Tempe Mechanical

Service Manager

Tempe, AZ

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location ... Manage existing accounts to drive satisfaction, upsells, renewals, and contract expansions. * Track ...

Cornerstone Inc.

Service Manager

Tempe, AZ · On-site

Ideally, the manager is capable of supporting the team both operationally and technically, with ... contracts to new and existing customers Review all service costs monthly to ensure accurate and ...

Cornerstone Inc.

Service Manager

Tempe, AZ · On-site

Ideally, the manager is capable of supporting the team both operationally and technically, with ... contracts to new and existing customers Review all service costs monthly to ensure accurate and ...

nGenium

Service Manager - Medical Imaging

Phoenix, AZ · On-site

$120K - $160K/yr

The Service Manager will lead a regional service team, ensuring customer satisfaction, effective contract management, and financial accountability. Core duties include overseeing service calls and ...

PalAmerican Security

Client Service Manager

Phoenix, AZ

$75K - $85K/yr

Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional ... As a Client Services Manager, you will play a crucial role in supervising and supporting security ...

PalAmerican Security

Client Service Manager

Phoenix, AZ · On-site

$75K - $85K/yr

Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional ... As a Client Services Manager, you will play a crucial role in supervising and supporting security ...

Vestis

Customer Service Manager

Tucson, AZ · On-site

Previous profit and loss accountability and/or contract-managed service experience preferred * Significant customer interface and service experience * Production planning, maintenance, or warehouse ...

Compass Group

CUSTOMER SERVICE MANAGER I

Tucson, AZ · On-site

CUSTOMER SERVICE MANAGER I Salary: Experienced Other Forms of Compensation: none Growth ... Monitors future contract financial reviews and updates. Responsible for productivity and staffing ...

Compass Group

CUSTOMER SERVICE MANAGER I

Tucson, AZ · On-site

CUSTOMER SERVICE MANAGER I Salary: Experienced Other Forms of Compensation: none Growth ... contract financial reviews and updates. • Responsible for productivity and staffing that is ...

Compass Group

CUSTOMER SERVICE MANAGER I

Tucson, AZ · On-site

CUSTOMER SERVICE MANAGER I Salary: Experienced Other Forms of Compensation: none Growth ... contract financial reviews and updates. • Responsible for productivity and staffing that is ...

Ecolab

Sr Site & Service Manager

Phoenix, AZ · On-site

$93K - $140K/yr

... and contract requirements * Planning and scheduling of work, supervision of technicians ... Management of 5-10 direct reports (field service technicians) Minimum Qualifications: * Bachelor ...

Rite of Passage

CONTRACT MANAGER

Queen Creek, AZ · On-site

$89K - $119K/yr

The Contract Manager is responsible for all aspects of the execution, tracking and reporting of the ... Provides technical assistance to Operations and Administrative Services staff as necessary and ...

Rite of Passage

CONTRACT MANAGER

Queen Creek, AZ · On-site

$89K - $119K/yr

The Contract Manager is responsible for all aspects of the execution, tracking and reporting of the ... Administrative Services staff as necessary and appropriate related to contract and fiscal ...

Rite of Passage

CONTRACT MANAGER

Queen Creek, AZ · On-site

$89K - $119K/yr

The Contract Manager is responsible for all aspects of the execution, tracking and reporting of the ... Provides technical assistance to Operations and Administrative Services staff as necessary and ...

Rite of Passage

CONTRACT MANAGER

Queen Creek, AZ · On-site

$90K/yr

The Contract Manager is responsible for all aspects of the execution, tracking and reporting of the ... Administrative Services staff as necessary and appropriate related to contract and fiscal ...

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Infographic showing various Contract Service Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Service Manager

Tempe Mechanical

Tempe, AZ • On-site

$144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Service Manager
Commercial HVAC Service Division
Reports To: Vice President of Operations
Location: Tempe, AZ - travel across Greater Phoenix
Compensation: Up to $144,000 annually, including bonuses and incentives
POSITION SUMMARY
The Commercial HVAC Service Manager manages and grows the commercial service department - ensuring operational excellence, customer satisfaction, and profitable growth. This role oversees day-to-day service operations, leads the field service team, and drives new account sales through business development and strong client relationships.
DUTIES & RESPONSIBILITIES
Operations & Management
  • Oversee all commercial HVAC service operations - maintenance, repairs, and emergency response.
  • Manage scheduling, dispatching, and technician workloads for efficiency and response times.
  • Monitor work quality, compliance, and safety to ensure consistent service excellence.
  • Review and approve work orders, quotes, and service reports for accuracy and profitability.

Sales & Business Development
  • Pursue and secure new commercial service accounts through prospecting and networking.
  • Develop proposals, quotes, and service agreements tailored to client needs.
  • Collaborate with the Director and marketing/sales teams on revenue growth strategies.
  • Manage existing accounts to drive satisfaction, upsells, renewals, and contract expansions.
  • Track sales performance and maintain a robust pipeline of opportunities.

Leadership & Team Development
  • Lead, train, and motivate technicians, dispatchers, and coordinators to hit departmental goals.
  • Conduct performance evaluations and coaching to promote professional growth.
  • Foster a team culture built on safety, accountability, and customer service.
  • Facilitate regular team meetings on safety, scheduling, and performance.

Customer Relations
  • Serve as the primary point of contact for key commercial clients.
  • Respond to escalated service issues and ensure timely resolution.
  • Conduct site visits and customer meetings to evaluate service quality and build relationships.
  • Ensure consistent communication and follow-up to strengthen long-term partnerships.

Financial & Administrative
  • Support the Director with budgeting, forecasting, and financial reporting for the department.
  • Track sales, service revenue, labor utilization, and profit margins.
  • Maintain accurate, timely documentation for all service and sales activity.

Safety & Compliance
  • Enforce safety policies and procedures to sustain a zero-incident culture.
  • Verify technician certifications and maintain compliance with EPA, OSHA, and local regulations.
  • Conduct periodic site inspections and safety audits.

QUALIFICATIONS
  • High school diploma or equivalent required; associate or technical degree in HVAC or mechanical systems preferred.
  • Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role.
  • Demonstrated success in HVAC service operations and new business development or sales.
  • Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
  • Proven ability to drive sales growth and maintain strong customer relationships.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong business acumen - able to manage budgets, pricing, and profitability.
  • Proficiency with service management / CRM software (e.g., ServiceTitan or similar).
  • EPA certification and HVAC licensing preferred.

BENEFITS
  • Medical, Dental, Vision, and Life Insurance
  • Profit Sharing Retirement Plan
  • ZayZoon - Wages on Demand
  • 6 Paid Holidays
  • 48 Hours of Paid Time Off
  • 40 Hours of Sick Time
  • Company events and more

OUR PROMISE
Tempe Mechanical is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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