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Contract Remote Technical Account Manager Jobs in Virginia

AvePoint

Technical Account Manager- Google

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

AvePoint

Technical Account Manager- Microsoft

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Aurubis AG

This is a remote role, ideally based in Houston or Dallas, TX. Account Manager (Remote) Your Tasks ... Coordinate deliveries and contract fulfillment with Customer Services. Liaise with internal ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Experience managing current customer upsell opportunities and negotiating contract details * A ...

PerformYard

Account Manager

Arlington, VA · On-site +1

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Experience managing current customer upsell opportunities and negotiating contract details * A ...

Kastle Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... contract management, and e-mail programs. Company Overview Kastle Systems is the leader in managed ...

Signal Vine, Inc

Account Manager (REMOTE)

Alexandria, VA · On-site +1

Renew and expand customer contracts, meeting and exceeding personal and team quotas. * Deliver both ... At least 2-3 years of experience in Account Management or Customer Success. * Undergraduate degree ...

Signal Vine, LLC

Account Manager (REMOTE)

Alexandria, VA · Remote

Renew and expand customer contracts, meeting and exceeding personal and team quotas. * Deliver both ... At least 2-3 years of experience in Account Management or Customer Success. * Undergraduate degree ...

IBTCI

Contract Specialist Consultant

Vienna, VA · Remote

Business Development / Remote Technical Point of Contact: Vice President Type: Consultant ... Support organizational efforts to strengthen contract management practices and operational ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · On-site +1

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote ... Ability to articulate technical concepts to non-technical stakeholders. * Education: Bachelor ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · Remote

$296K - $332K/yr

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote ... Ability to articulate technical concepts to non-technical stakeholders. * Education: Bachelor ...

HUB

Account Manager

Richmond, VA · On-site +1

$95K - $110K/yr

We pride ourselves on providing professional technical expertise and tremendous market access to ... remote work is an option for the right candidate. * Knowledge of marine policies and industry ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.
What are the most commonly searched types of Remote Technical Account Manager jobs in Virginia? The most popular types of Remote Technical Account Manager jobs in Virginia are:
What are popular job titles related to Contract Remote Technical Account Manager jobs in Virginia? For Contract Remote Technical Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Contract Remote Technical Account Manager jobs in Virginia look for? The top searched job categories for Contract Remote Technical Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Contract Remote Technical Account Manager jobs? Cities in Virginia with the most Contract Remote Technical Account Manager job openings:
Contract Remote Technical Account Manager jobs near you
Infographic showing various Contract Remote Technical Account Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Technical Account Manager- Google

AvePoint

Richmond, VA • On-site, Remote

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Overview 

Do you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We're looking for someone who can quickly become an expert in delivering exceptional service that nurtures customer retention, fosters platform adoption, and provides prescriptive feedback. 

What will you be doing? 

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers. The TAM works in a consultative role to assist in successful platform integrations and account management to provide existing customers with technical recommendations through a customer's product operations lifecycle 

Your responsibilities will include: 

  • Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. 
  • Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use. 
  • Performing architectural design sessions with existing clients to assist in architecting future and current deployments of software solutions 
  • Performing remote or onsite platform integration engagements for existing clients 
  • Delivering remote or onsite training sessions for clients 
  • Acting as the escalation point and lead conference calls with customers who require experienced handling on sensitive support cases 
  • Manage Account activities and coordinate internal and external support efforts to deliver timely and effective responses. 
  • Delivering Technical documentation to support customer deployments and expansion efforts. 
  • Partner with Support, Customer Success, Sales teams to ensure account stability, growth and adoption. 

OK, I'm interested... is this the job for me? 

You're the main point of contact for your assigned customers, which means you will need in-depth product knowledge and exceptional troubleshooting skills. You will also act as the trusted advisor to other departments within AvePoint and will need to demonstrate strong follow-through in all your technical queries. 

 
Other qualities that will make you a fit for this role include: 

  • BA/BS Degree (Computer Science/Engineering majors preferred)  
  • Experience with Google Cloud Platform (GCP) and an understanding of Microsoft 365 environments.
  • Minimum 3+ years of work experience in a related technical field. (Ex. technical software support, pre-sales engineering, technical account management)  
  • Excellent written/verbal communication, organization, presentation, and stakeholder management skills 
  • Ability to work individually and within a highly collaborative team setting 
  • Willingness to learn and adapt in a fast-paced environment
  • Experience testing and performing updates to a live production environment 
  • Working technical knowledge of current software protocols and Internet standards 
  • Competence with testing, logging and troubleshooting tools and procedures 
  • Knowledge of an Enterprise Content Management system  

While not required, it's an added plus if you also have:  

  • One or more cloud-related certifications (e.g., MS900, AZ900, or Google Cloud Platform credentials).
  • Experience with scripting (PowerShell) 
  • Familiarity with REST API development 

The Salary Range for this role is $75,000 - $100,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. 

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