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Remote Technical Account Manager Jobs in Virginia

AvePoint

Technical Account Manager- Google

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

AvePoint

Technical Account Manager- Microsoft

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Aurubis AG

This is a remote role, ideally based in Houston or Dallas, TX. Account Manager (Remote) Your Tasks Assist in developing and executing a comprehensive procurement strategy for recycling raw materials ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · On-site +1

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote ... Ability to articulate technical concepts to non-technical stakeholders. * Education: Bachelor ...

MBR Partners

Account Manager - Enterprise

Ashburn, VA · Remote

$296K - $332K/yr

MBR Partners are instructed to locate a Strategic Account Manager for our US clients in a remote ... Ability to articulate technical concepts to non-technical stakeholders. * Education: Bachelor ...

PerformYard

Account Manager

Arlington, VA · Remote

We are seeking an Account Manager (AM) to develop and close growth opportunities within our ... This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ...

PerformYard

Account Manager

Arlington, VA · On-site +1

We are seeking an Account Manager (AM) to develop and close growth opportunities within our ... This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ...

Kastle Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... all managed accounts. Cross-Functional Collaboration · Collaborate with Business Development ...

Generac

Sales Engineer - Data Centers

Ashburn, VA · On-site +1

This role assists assigned National Account or Account Manager(s) with data center MEP Engineering ... Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ...

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Virginia

Remote Technical Account Manager information

See Virginia salary details

$39.7K

$85.7K

$167.6K

How much do remote technical account manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote technical account manager in Virginia is $85,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Virginia? For Remote Technical Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Virginia look for? The top searched job categories for Remote Technical Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Remote Technical Account Manager jobs? Cities in Virginia with the most Remote Technical Account Manager job openings:
Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $85,684 per year, or $41.2 per hour.

Technical Account Manager- Google

AvePoint

Richmond, VA • On-site, Remote

$75K - $100K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Overview 

Do you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We're looking for someone who can quickly become an expert in delivering exceptional service that nurtures customer retention, fosters platform adoption, and provides prescriptive feedback. 

What will you be doing? 

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers. The TAM works in a consultative role to assist in successful platform integrations and account management to provide existing customers with technical recommendations through a customer's product operations lifecycle 

Your responsibilities will include: 

  • Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. 
  • Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use. 
  • Performing architectural design sessions with existing clients to assist in architecting future and current deployments of software solutions 
  • Performing remote or onsite platform integration engagements for existing clients 
  • Delivering remote or onsite training sessions for clients 
  • Acting as the escalation point and lead conference calls with customers who require experienced handling on sensitive support cases 
  • Manage Account activities and coordinate internal and external support efforts to deliver timely and effective responses. 
  • Delivering Technical documentation to support customer deployments and expansion efforts. 
  • Partner with Support, Customer Success, Sales teams to ensure account stability, growth and adoption. 

OK, I'm interested... is this the job for me? 

You're the main point of contact for your assigned customers, which means you will need in-depth product knowledge and exceptional troubleshooting skills. You will also act as the trusted advisor to other departments within AvePoint and will need to demonstrate strong follow-through in all your technical queries. 

 
Other qualities that will make you a fit for this role include: 

  • BA/BS Degree (Computer Science/Engineering majors preferred)  
  • Experience with Google Cloud Platform (GCP) and an understanding of Microsoft 365 environments.
  • Minimum 3+ years of work experience in a related technical field. (Ex. technical software support, pre-sales engineering, technical account management)  
  • Excellent written/verbal communication, organization, presentation, and stakeholder management skills 
  • Ability to work individually and within a highly collaborative team setting 
  • Willingness to learn and adapt in a fast-paced environment
  • Experience testing and performing updates to a live production environment 
  • Working technical knowledge of current software protocols and Internet standards 
  • Competence with testing, logging and troubleshooting tools and procedures 
  • Knowledge of an Enterprise Content Management system  

While not required, it's an added plus if you also have:  

  • One or more cloud-related certifications (e.g., MS900, AZ900, or Google Cloud Platform credentials).
  • Experience with scripting (PowerShell) 
  • Familiarity with REST API development 

The Salary Range for this role is $75,000 - $100,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. 

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