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Consumer Insight Manager Jobs in Massachusetts (NOW HIRING)

SharkNinja

Marketing Manager, Shark Home

Needham, MA · On-site

Partner with Consumer Insights to test and validate messaging, storytelling, and creative assets ... Manage creative development workflows, including timelines, approvals, and adherence to established ...

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Consumer Insight Manager information

See Massachusetts salary details

$57.9K

$106.1K

$145.8K

How much do consumer insight manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for consumer insight manager in Massachusetts is $106,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,400.00 and $118,500.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Insight Manager vs Market Research Analyst?

AspectConsumer Insight ManagerMarket Research Analyst
Required CredentialsBachelor's degree in marketing, psychology, or related field; often prefers experience in consumer behaviorBachelor's degree in marketing, statistics, or related field; often requires proficiency in data analysis
Work EnvironmentCorporate marketing teams, consumer goods companies, retailResearch firms, consulting agencies, corporate marketing departments
Employer & Industry UsageUsed in consumer-focused industries to guide marketing strategiesUsed across industries for data collection and market trend analysis

The Consumer Insight Manager focuses on understanding consumer behaviors to inform marketing strategies, often leading teams and developing insights. In contrast, the Market Research Analyst primarily collects and analyzes data to identify market trends. Both roles require analytical skills and industry knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a consumer insight manager, and why are they important?

To thrive as a Consumer Insight Manager, you need strong analytical abilities, market research expertise, and a background in business, marketing, or social sciences, often supported by a relevant degree. Proficiency with data analysis tools like SPSS, Tableau, or Qualtrics, and experience in quantitative and qualitative research methodologies are typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate data into actionable business strategies. These skills are essential to accurately interpret consumer behavior, inform decision-making, and drive competitive advantage for organizations.

What does a consumer insight manager do?

A Consumer Insight Manager is responsible for gathering, analyzing, and interpreting data about consumer behaviors, preferences, and trends. They use this information to help companies understand their target audience and make informed decisions about marketing strategies, product development, and customer experiences. The role often involves conducting market research, analyzing survey results, and presenting actionable insights to stakeholders. By understanding consumers’ motivations and needs, they help businesses stay competitive and better meet customer expectations.

How does a consumer insight manager typically collaborate with marketing and product teams to drive business decisions?

A Consumer Insight Manager frequently works cross-functionally, partnering closely with marketing and product teams to translate research findings into actionable strategies. They present insights from qualitative and quantitative research, helping team members understand customer needs, preferences, and pain points. By participating in strategy meetings and brainstorming sessions, they ensure that consumer perspectives are embedded in campaign development, product design, and overall business planning. This collaborative approach not only enhances the relevance of marketing efforts and product offerings but also supports data-driven decision making throughout the organization.
What are popular job titles related to Consumer Insight Manager jobs in Massachusetts? For Consumer Insight Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Consumer Insight Manager jobs in Massachusetts look for? The top searched job categories for Consumer Insight Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Consumer Insight Manager jobs? Cities in Massachusetts with the most Consumer Insight Manager job openings:
What are popular job titles related to Consumer Insight Manager jobs in MA? For Consumer Insight Manager jobs in MA, the most frequently searched job titles are:
Consumer Insight Manager jobs near you
Infographic showing various Consumer Insight Manager job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $106,085 per year, or $51 per hour.

Senior Director, Industry Strategy (Innovation) - East Coast Remote

Zappi

Boston, MA • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

CPG or QSR Innovation Expert-in-Residence
Zappi is looking for a senior product innovation, consumer insights, and innovation development expert with deep experience in CPG or QSR to help strengthen our authority, differentiation, and commercial success in the product innovation space.
This person will serve as both:
  • A trusted expert, educator, and industry advocate externally
  • A strategic, cross-functional SME and connective layer internally
The role is designed for someone who has helped major brands identify opportunities, develop stronger concepts, reduce risk, and translate consumer insight into stronger product decisions. They should be credible with senior Insights, Innovation, R&D, Marketing, Brand, Commercial, and Strategy leaders, and able to connect methodological rigor with a modern, scalable approach to innovation research.
The ideal candidate will bring deep credibility in either CPG or QSR. Experience across both is a plus, not a requirement.
What you'll doServe as an industry expert
  • Bring deep expertise in CPG or QSR innovation ecosystems.
  • Act as a senior subject matter expert on concept testing, innovation development, optimization, pricing, pack testing, validation, and commercialization workflows.
  • Understand how large enterprise innovation organizations operate, including process, politics, decision-making, and organizational pressures.
  • Stay ahead of emerging trends in AI, synthetic respondents, agile innovation, and connected learning systems.
  • Function as a trusted internal advisor across the organization.
Help drive cross-functional GTM readiness
  • Work closely with Sales, Customer, Product, Product Marketing, Marketing, and Research Science teams on strategic narratives and customer engagements.
  • Help Product Marketing build messaging, frameworks, demos, POVs, enablement, competitive guidance, and customer-facing materials when expertise-level knowledge is needed.
  • Support enterprise opportunities as a strategic expert and advisor, speaking directly to customers and prospects when senior innovation expertise is needed.
  • Improve how Zappi articulates innovation systems versus point solutions.
  • Own the competitive intelligence program for product innovation, translating market, competitor, customer, and industry shifts into internal guidance and external-facing content.
Build external credibility
  • Develop a visible external voice in the innovation and insights space.
  • Create thought leadership on AI and synthetic research, modern innovation systems, iterative concept development, connected learning, and balancing speed, rigor, and risk.
  • Speak at conferences, webinars, customer events, and industry forums.
  • Engage with analysts, strategic customers, and industry communities.
  • Co-create customer education materials and programs with Customer Marketing.
Influence product and strategy
  • Translate customer realities into actionable product and GTM recommendations.
  • Partner closely with Product, Research Science, and Commercialization teams.
  • Align with Product Marketing, Product, and the VP of New Product Commercialization to pressure test emerging AI and synthetic offerings from both methodological and commercial perspectives.
  • Serve as a second voice outside of Product to help ensure product direction aligns with real-world customer workflows and unmet needs.
  • Zappi has a stronger, clearer, and more differentiated point of view in AI-enabled innovation and modern innovation systems.
  • GTM teams are more confident and effective in innovation conversations, with stronger discovery, sharper positioning, and better objection handling.
  • Zappi's innovation offerings are easier for Sales and Account teams to position as a strategic growth opportunity, not simply a set of point solutions or individual tests.
  • Enterprise buyers increasingly view Zappi as a strategic innovation partner, not simply a testing platform.
  • Product and GTM strategy are more closely aligned to customer realities, innovation workflows, competitive dynamics, and emerging market needs.
  • Zappi builds greater external authority through thought leadership, customer education, industry participation, and expert-led innovation narratives.
  • 10+ years of experience in CPG or QSR innovation, consumer insights, innovation consulting, research strategy, product development, or commercialization.
  • Deep expertise in innovation development and consumer research methodologies, including concept testing, validation, optimization, and commercialization workflows.
  • Experience working with enterprise innovation organizations and senior stakeholders across Insights, Innovation, R&D, Marketing, Brand, Commercial, or Strategy teams.
  • Strong understanding of how CPG or QSR teams make innovation decisions, manage risk, and bring new products to market.
  • Ability to translate complex innovation methodologies into clear commercial narratives, sales guidance, executive-level storytelling, and customer-facing POVs.
  • Experience supporting strategic sales, enterprise customer conversations, thought leadership, or consultative growth motions.
  • Exceptional communication, presentation, and storytelling skills, with comfort representing a company externally as a senior industry expert.
You may come from:
  • Consumer insights leadership
  • CPG or QSR client-side innovation teams
  • Innovation consulting or strategic advisory roles
  • Research strategy, product development, commercialization, or senior roles within research, insights, or innovation technology providers
  • Three company-paid mental health days of rest per year (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Generous PTO policy - Minimum of 20 days of paid time off per year, plus national holidays. Leave over 30 days requires manager and People team approval.
  • Private medical healthcare cover
  • Group risk, life & disability contributions
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Wellbeing benefits such as free yoga and access to trained therapists / counsellors
  • Enhanced parental leave policies 
  • Free lunch in the office Tuesday-Thursday
  • Tax efficient pension contributions via salary sacrifice scheme 
  • Salary sacrifice cycle to work scheme
  • Salary sacrifice nursery scheme 
  • Tailored personal development through training allowances, coaching, mentorship and career frameworks
Why join us? 

We've been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk's Media for our engaging and inclusive workplace culture. We're committed to both people and the planet. 

Our belief in inclusion means we're building an organisation of diverse individuals and helping brands eliminate cultural presumptions in their research. Read our Diversity Manifesto here. 

We are a values and behaviours driven business and believe that Trust, Truth, Ownership, Ambition and Humility describe Zappi employees on our best day. This is how we strive to show up for our customers, for each other and for our communities. 

Earning B Corp certification assures us we're on the right track and have structures in place to become the business we want to be.

Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you-about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021! 

Zappi Company Culture Highlights
  • Winner of Comparably's Award for Best Company for Women 2022
  • Winner of Comparably's Award for Best Company Work-Life Balance 2022
  • Winner of Comparably's Award for Best Company Compensation 2022
  • Winner of Comparably's Award for Best CEO for Women 2022
  • Winner of Comparably's Award for Best Company for Diversity 2022
  • Winner of Comparably's Award for Best Company Culture 2022
  • Winner of Comparably's Award for Best CEO 2022
  • Winner of Comparably's Award for Best Happiness 2022
  • Winner of Comparably's Award for Best Leadership Teams 2023
  • Winner of Comparably's Award for Best CEOs for Diversity 2023
  • Winner of Comparably's Award for Best Engineering Teams 2023
  • Winner of Comparably's Award for Best Company Outlook 2023
  • Winner of Newsweek's Top 100 Most Loved Workplaces in the UK 2022 & 2023
  • Recognised by Fast Company's Best Workplaces for Innovators 2023
  • Winner of Best Marketing Insights Platform in the MarTech Breakthrough Awards 2023 & 2024
Equal Opportunity
Zappi is an equal opportunity employer; our diversity is a major strength. We are committed to providing equal opportunities for all individuals, regardless of their race, gender, sexual orientation, disability, or any other characteristic protected by applicable laws. 

We believe that a diverse and inclusive workforce fosters innovation, creativity, and success. Our hiring decisions are based solely on merit, qualifications, and abilities, ensuring fairness and equity throughout our recruitment process. We welcome applications from all backgrounds and encourage candidates from underrepresented groups to apply. Join our team and contribute to an inclusive environment where everyone's unique perspectives and talents are valued and respected.

Apply