Engineering, Industrial, healthcare, military or Construction Project/Program Management experience is preferred 2-5 years CSM (or similar) experience is preferred.
Engineering, Industrial, healthcare, military or Construction Project/Program Management experience is preferred 2-5 years CSM (or similar) experience is preferred.
Customer Care Representative
Tomball, TX · On-site
$15.25 - $20.50/hr
May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. * Collaborate with Sales team members to ensure model ...
Customer Care Representative
Tomball, TX · On-site
$15.25 - $20.50/hr
May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. * Collaborate with Sales team members to ensure model ...
Customer Care Representative
Tomball, TX · On-site
$15.25 - $20.50/hr
May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. * Collaborate with Sales team members to ensure model ...
Customer Care Representative
Tomball, TX · On-site
$15.25 - $20.50/hr
May assist construction team members to ensure the proper preparation and quality control finish of each new home before delivery to homebuyers. * Collaborate with Sales team members to ensure model ...
Customer Care Manager
Lake Mary, FL · On-site
Provides training for sales, construction teams, and outside parties on proper expectation-setting ... Review customer care signoffs to ensure full completion of warranty service requests and complete ...
Customer Care Manager
Lake Mary, FL · On-site
Provides training for sales, construction teams, and outside parties on proper expectation-setting ... Review customer care signoffs to ensure full completion of warranty service requests and complete ...
Customer Care Manager
Redwood City, CA · On-site
$105K - $132K/yr
As our Customer Care Manager, you will play a critical role in protecting that experience long ... In this role, you will serve as the bridge between homeowners, construction teams, and trade ...
New
Quick apply
Customer Care Manager
Redwood City, CA · On-site
$105K - $132K/yr
As our Customer Care Manager, you will play a critical role in protecting that experience long ... In this role, you will serve as the bridge between homeowners, construction teams, and trade ...
New
Customer Care Manager
Worthington, OH · On-site
Respond to homeowner service calls as assigned by the Customer Care Coordinator and/or Area Construction Manager Contact homeowner within 24 hours and inspect calls within 72 hours after receiving ...
Customer Care Manager
Worthington, OH · On-site
Respond to homeowner service calls as assigned by the Customer Care Coordinator and/or Area Construction Manager Contact homeowner within 24 hours and inspect calls within 72 hours after receiving ...
Customer Care Manager
Worthington, OH · On-site
... or Area Construction Manager • Contact homeowner within 24 hours and inspect calls within 72 ... maintain customer care work authorizations and back charges • Get supervisor approval on all ...
Customer Care Manager
Worthington, OH · On-site
... or Area Construction Manager • Contact homeowner within 24 hours and inspect calls within 72 ... maintain customer care work authorizations and back charges • Get supervisor approval on all ...
Customer Care Area Manager About the Role Arbor Homes, a Berkshire Hathaway Company, is seeking a ... This individual works closely with Construction, Sales, and Trade Partners to deliver timely ...
Customer Care Area Manager About the Role Arbor Homes, a Berkshire Hathaway Company, is seeking a ... This individual works closely with Construction, Sales, and Trade Partners to deliver timely ...
Customer Care Consultant
$19 - $23.50/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
$19 - $23.50/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Area Manager About the Role Arbor Homes, a Berkshire Hathaway Company, is seeking a ... This individual works closely with Construction, Sales, and Trade Partners to deliver timely ...
Customer Care Area Manager About the Role Arbor Homes, a Berkshire Hathaway Company, is seeking a ... This individual works closely with Construction, Sales, and Trade Partners to deliver timely ...
Customer Care Consultant
Westborough, MA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Westborough, MA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Princeton, NJ · On-site
$26.60 - $35.28/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Princeton, NJ · On-site
$26.60 - $35.28/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Danbury, CT · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Princeton, NJ · On-site
$26.60 - $35.28/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Princeton, NJ · On-site
$26.60 - $35.28/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Reston, VA · On-site
$28 - $37.14/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Novi, MI · On-site
$18.50 - $23/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Customer Care Consultant
Novi, MI · On-site
$18.50 - $23/hr
Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative * Manage work orders, schedule homeowner/trade workday, and issue ...
Construction Customer Care information
See salary details
$40K - $50.1K
2% of jobs
$50.1K - $60.2K
7% of jobs
$60.2K - $70.3K
14% of jobs
$71.6K is the 25th percentile. Wages below this are outliers.
$70.3K - $80.4K
16% of jobs
The median wage is $89.5K / yr.
$80.4K - $90.5K
12% of jobs
$90.5K - $100.5K
12% of jobs
$100.5K - $110.6K
11% of jobs
$111.8K is the 75th percentile. Wages above this are outliers.
$110.6K - $120.7K
10% of jobs
$120.7K - $130.8K
8% of jobs
$130.8K - $140.9K
5% of jobs
$140.9K - $151K
3% of jobs
$40K
$95.2K
$151K
How much do construction customer care jobs pay per year?
As of Aug 10, 2026, the average yearly pay for construction customer care in the United States is $95,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $115,500.00 per year, depending on experience, location, and employer.
What are the typical daily responsibilities of a construction customer care?
In a Construction Customer Care role, your daily tasks often involve responding to homeowner inquiries, scheduling and coordinating warranty repairs, and following up to ensure any issues are fully resolved. You’ll work closely with site managers, subcontractors, and tradespeople to facilitate repairs or modifications, while also documenting all customer interactions and service activities in company systems. The role requires balancing multiple service requests at once and providing clear updates to all parties to maintain high satisfaction. This position offers exposure to both customer communication and construction operations, making it a valuable stepping stone toward roles in project management or construction supervision.
What is a construction customer care?
A Construction Customer Care job involves handling customer inquiries, concerns, and warranty requests related to construction projects. Professionals in this role work closely with homeowners, contractors, and project managers to address issues, coordinate repairs, and ensure customer satisfaction. They may also document service requests, schedule inspections, and follow up on resolutions. Strong communication and problem-solving skills are essential for success in this position.
What are the key skills and qualifications needed to thrive in construction customer care, and why are they important?
To thrive in Construction Customer Care, you need a solid understanding of construction processes, strong problem-solving abilities, and experience in customer service or warranty support. Familiarity with work order management systems, CRM software, and knowledge of local building codes or certifications like OSHA are often beneficial. Excellent communication, patience, and conflict resolution skills set top performers apart in this role. These skills are crucial for effectively addressing homeowners’ concerns, facilitating smooth repairs, and maintaining positive client relationships throughout the construction process.
More about Construction Customer Care jobs
What cities are hiring for Construction Customer Care jobs? Cities with the most Construction Customer Care job openings:
What are the most commonly searched types of Construction Customer Care jobs? The most popular types of Construction Customer Care jobs are:
What states have the most Construction Customer Care jobs? States with the most job openings for Construction Customer Care jobs include:
What job categories do people searching Construction Customer Care jobs look for? The top searched job categories for Construction Customer Care jobs are:
Job description
Job Title: CSM - Construction Project Location: Dallas, TX (Onsite) Job Type: Contract About the role Description: You will need to be the advocate of our internal IT Department, and liaison between IT and upper management. You will help create and monitor a standard of success metrics, develop a plan to increase those metrics over time, while maintaining department employee retention, managing risk, and ensuring management is satisfied with our service in general. You will be building long-lasting relationships, but may need to act as a moderator at times to ensure everyone is successful at Rosendin. Must be willing to travel and be comfortable on large construction jobsites. Much of this role will be gathering feedback from field leadership and helping to document and implement improvements to current and new software applications, the majority of which will be Oracle Fusion based, many custom APEX applications and some 3rd party software applications. Requirements: Experience in Oracle Fusion Applications Experience in time keeping, material tracking, warehouse applications Experience in lean / agile / SCRUM management methodologies. Experience with software development / implementation lifecycle. Excellent verbal and written communication skills are required – will be interacting regularly with mid-senior level executives. Organization is key; ability to schedule meetings, create effective agendas that lead to actionable decisions is imperative. Experience with analytics tools and ability to show ROI and value adds to C-level execs. Must be able to track & analyze your own success metrics. Travel up to 30%. Preferences: Engineering, Industrial, healthcare, military or Construction Project/Program Management experience is preferred 2-5 years CSM (or similar) experience is preferred.
About Truglobal
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2004