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Remote Construction Customer Care Jobs (NOW HIRING)

Autodesk

Customer Success Manager, Forma

Construction Customer Success Manager As Construction Customer Success Managers, we retain and ... Fully remote with travel expected up to 35% * Display sincere curiosity to understand one of the ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Woodbridge, NJ · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Atlantic City, NJ · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Bayonne, NJ · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

West Chester, PA · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Cherry Hill, NJ · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Lancaster, PA · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Reading, PA · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Baltimore, MD · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Cleveland, OH · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

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Construction Project Manager / Division Leader

Madison, NJ · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

Berks Construction Group, LLC

Be Seen First

Construction Project Manager / Division Leader

Reading, PA · Remote

$130K - $230K/yr

Remote or In-Office Compensation: $130,000-$230,000 per year, commensurate with experience. The ... care of our customers. 2. Strong Repeat Business Approximately 70% of our business is repeat ...

HB Travels

Customer Care Specialist Remote

$17.50 - $23/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

HB Travels

Customer Care Specialist - Remote

Dover, DE · Remote

$17 - $22.50/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

HB Travels

Customer Care Specialist - Remote

Denver, CO · Remote

$17.50 - $23.25/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

HB Travels

Customer Care Specialist - Remote

Waterloo, IA · Remote

$30K - $70K/yr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your availability around responsibilities and customer needs * Training Available: Develop knowledge of customer ...

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Remote Construction Customer Care information

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How much do remote construction customer care jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote construction customer care in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Construction Customer Care vs Remote Construction Sales Representative?

AspectRemote Construction Customer CareRemote Construction Sales Representative
Primary RoleProviding support, answering inquiries, resolving issues for clientsPromoting products/services, generating sales, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentRemote, client-facing, support-focusedRemote, client-facing, sales-focused
Common CertificationsCustomer service certifications, industry knowledgeSales certifications, industry training

Remote Construction Customer Care focuses on supporting clients and resolving issues, while Remote Construction Sales Representatives actively promote and sell construction products or services. Both roles often work remotely within the construction industry and require strong communication skills, but their primary objectives differ—support versus sales.

More about Remote Construction Customer Care jobs

What cities are hiring for Remote Construction Customer Care jobs?

Cities with the most Remote Construction Customer Care job openings:

What are the most commonly searched types of Construction Customer Care jobs?

The most popular types of Construction Customer Care jobs are:

What states have the most Remote Construction Customer Care jobs?

States with the most job openings for Remote Construction Customer Care jobs include:

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For Remote Construction Customer Care jobs, the most frequently searched job titles are:

Remote Construction Customer Care jobs near you
Infographic showing various Remote Construction Customer Care job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Success Manager, Forma

Remote

Autodesk
Software Development • 10K+ employees
Learn more about Autodeskexternal

Other

Re-posted 12 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Construction Customer Success Manager

As Construction Customer Success Managers, we retain and expand Autodesk's construction-portfolio customers. Within Construction Customer Success, we ensure ongoing adoption of our cloud solutions, fulfill our customers' desired business outcomes, and build lasting relationships, ultimately driving revenue for our construction solutions.

Reporting to the North American Manager of Customer Success for Architecture, Engineering, Owner, and Manufacturing (AEOM), you will be the strategic driver for product adoption and expansion within your assigned portfolio of customers.

Responsibilities

  • Establish the desired outcomes of your customers and develop and manage a Customer Success Plan to achieve them
  • Onboard new construction customers with a focus on accelerating their time to value
  • Coordinate a variety and diverse range of tasks, topics, and customers
  • Seek areas to expand solution adoption (such as expanding your network within the account), and recommend best practices to optimize their post-purchase use
  • Maintain a high customer retention rate, coordinate with sales to ensure renewals, and identify expansion opportunities
  • Hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers
  • Track account health to identify churn risk and work to eliminate that risk
  • Drive product usage and adoption of the Autodesk Construction Cloud (ACC)
  • Develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the extended Autodesk team
  • Share, propose and build best processes to allow our organization to grow
  • Be an Autodesk Construction evangelist and identify industry positive outcomes, required capabilities, and find relevant forums to increase awareness of construction services

Minimum Qualifications

  • At least 3 years of experience in a customer-facing, B2B role
  • 4 Year Degree or equivalent experience
  • Experience in Customer Success, Account Management or a client-facing role
  • Fully remote with travel expected up to 35%
  • Display sincere curiosity to understand one of the largest, most complex industries: construction
  • Collaborative and open to multiple perspectives, work both independently and collaboratively to achieve outcomes
  • Process-driven and organized
  • Have a record of accomplishment, and demonstrated drive for achievement
  • Experience with AEC workflows and awareness of BIM solutions focused on Construction
  • Previous experience in the Construction Industry

What Autodesk employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Autodesk logo

About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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