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Construction Customer Representative Jobs (NOW HIRING)

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Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$14.75 - $20/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Katy, TX

$13.75 - $18.75/hr

The Opportunity The Assistant Customer Service Representative is responsible for assisting Customer ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Manvel, TX · On-site

$15 - $20.50/hr

The Assistant Customer Service Representative is responsible for assisting Customer Service ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

KB Home

Assistant Customer Service Representative

Katy, TX · On-site

$13.75 - $18.75/hr

The Assistant Customer Service Representative is responsible for assisting Customer Service ... Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land ...

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Construction Customer Representative information

See salary details

$36K

$66.7K

$107.5K

How much do construction customer representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for construction customer representative in the United States is $66,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Construction Customer Representative vs Construction Estimator?

AspectConstruction Customer RepresentativeConstruction Estimator
Required CredentialsHigh school diploma, customer service experience, industry knowledgeHigh school diploma, technical training, estimating certifications
Work EnvironmentOffice and job sites, interacting with clients and project teamsOffice-based, analyzing project costs and preparing bids
Employer & Industry UsageConstruction firms, project management companiesConstruction firms, subcontractors, general contractors
Common Search & Comparison IntentCustomer service roles in construction, client communicationCost estimation, bid preparation, project planning

The Construction Customer Representative primarily focuses on client communication, service, and ensuring customer satisfaction during construction projects. In contrast, a Construction Estimator concentrates on calculating project costs, preparing bids, and supporting project planning. While both roles require industry knowledge, their core responsibilities differ significantly, with the representative emphasizing client relations and the estimator focusing on financial and project scope analysis.

What cities are hiring for Construction Customer Representative jobs?

Cities with the most Construction Customer Representative job openings:

What are popular job titles related to Construction Customer Representative jobs?

For Construction Customer Representative jobs, the most frequently searched job titles are:

Residential Construction Customer Service Manager

Go-Staff Construction Management

Oceanside, CA • On-site

Full-time

Re-posted 28 days ago

Job description

Residential Construction Customer Service Manager

Our team is looking for a dynamic and positive leader to manage and lead our team of Quality walk specialist/ Customer Service Representatives

The Manager will be skilled with new home prep, punch list work as well as managing a team of CSR's and keeping them to company customer service and work service standards.

Our construction company focuses on developing multi-family apartments to fractional residence clubs to luxury private residential resort/club communities to primary home communities. We are in need of a dedicated Customer Service Manager who can work with our team to ensure our clients and residents are served as needed in a friendly professional manner.

Past experience in this role is a must

Duties and expectations

  • The manager will be capable of performing corrective tasks related to all residential building trades including drywall, painting, carpentry, plumbing, electrical and more in order to observe and lead our team as well as perform constructive coaching when needed and train others as needed to perform duties properly.

  • Interact with customers and our team to provide information in response to inquiries about products and services and to handle and resolve complaints.

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

  • Check to ensure that appropriate changes were made to resolve customers' problems.

  • Customer Service Manager will ensure that our team will provide these new buyers with assurance and peace of mind in their new homes.

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken and ensure that all of teams.

  • The CSR manager will ensure that the team responsible and respectfully conducts home-owner walk-throughs, service requests warranty repairs, inspections, and structural/landscape alterations.

  • Resolve customers' service or billing complaints by coordinating with the various departments involved.

  • Process contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

  • CSR Manager will oversee the team while they guide homeowners through presentations, delivery, and post-closing processes- working closely with all member of the team to ensure timely and comprehensive follow-up for the home-owners specifications and concerns- prioritizing and organizing lists of warrantable items to be completed- maintaining homeowner files for assigned subdivisions- administering warranty cost controls- working with construction on delivery of completed homes and scheduling/verifying work of subcontractors and subcontractors

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