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Configuration Manager Jobs in Georgia (NOW HIRING)

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ServiceNow developer with CMDB

Alpharetta, GA · On-site

$52.75 - $72.50/hr

ServiceNow developer with CMDB Alpharetta, GA. (Day 1 onsite)Long TermServiceNow CSDM (Common Service Data Model) and CMDB (Configuration Management Database) specialist typically includes a blend of ...

Mindlance

CMDB Platform Engineer

Atlanta, GA · On-site

The CMDB Platform Engineer will build and maintain platform-native capabilities to ensure the reliability and operational usefulness of service and configuration data, translating requirements into ...

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Configuration Manager information

See Georgia salary details

$31.7K

$81K

$122K

How much do configuration manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for configuration manager in Georgia is $81,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $94,600.00 per year, depending on experience, location, and employer.

How does a Configuration Manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What are the key skills and qualifications needed to thrive as a Configuration Manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

What is a Configuration Manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is a Configuration Manager's salary?

The salary of a Configuration Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Professionals in this role often require knowledge of configuration management tools and certifications such as ITIL or PMP.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain executive positions like CEOs, CFOs, and investment bankers often reach or exceed this level, especially with bonuses and stock options. These roles typically require extensive experience, advanced skills, and often involve high levels of responsibility and leadership.

What do configuration managers do?

A configuration manager oversees the identification, control, and documentation of software and hardware configurations within an organization. They ensure that systems are consistent, reliable, and meet technical standards, often using tools like version control and configuration management software. Their role involves coordinating changes, maintaining records, and supporting system integrity throughout the development and deployment processes.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

What Is a Configuration Manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

What jobs pay 10,000 a month without a degree?

A Configuration Manager typically requires relevant experience and certifications rather than a degree to earn around $10,000 per month, especially in senior or specialized roles. High-paying jobs without a degree often include roles in sales, real estate, skilled trades, or entrepreneurship, but these may require specific skills, licenses, or experience. Salary levels vary widely based on industry, location, and individual performance.
More about Configuration Manager jobs
What are the most commonly searched types of Configuration jobs in Georgia? The most popular types of Configuration jobs in Georgia are:
What are popular job titles related to Configuration Manager jobs in Georgia? For Configuration Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Configuration Manager jobs in Georgia look for? The top searched job categories for Configuration Manager jobs in Georgia are:
What cities in Georgia are hiring for Configuration Manager jobs? Cities in Georgia with the most Configuration Manager job openings:
What are popular job titles related to Configuration Manager jobs in GA? For Configuration Manager jobs in GA, the most frequently searched job titles are:
Configuration Manager jobs near you
Infographic showing various Configuration Manager job openings in Georgia as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $81,006 per year, or $38.9 per hour.
ServiceNow CMDB Administrator

ServiceNow CMDB Administrator

RaceTrac Petroleum, Inc.

Atlanta, GA • On-site

Full-time

Posted 20 days ago

RaceTrac rating

4.7

Company rating: 4.7 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

37th of 46 rated convenience stores

Job description

RaceTrac Company Overview
Job Description:
The ServiceNow CMDB Administrator is responsible for the operational health, accuracy, and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This role focuses on day-to-day administration, data quality, discovery operations, CI lifecycle management, and relationship integrity to ensure the CMDB reliably supports ITSM, ITOM, Change Management, Incident, and downstream reporting and compliance needs.
The CMDB Administrator partners closely with ITSM, ITOM, infrastructure, cloud, security, and application teams to ensure configuration data is complete, accurate, and actionable. This role does not lead development teams, but may collaborate with developers, architects, and platform teams on enhancements and automation.
Duties and Responsibilities
  • Administer and maintain the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency across all CI classes.
  • Enforce CMDB governance, policies, and standards including CI lifecycle management, naming conventions, and reconciliation rules.
  • Maintain CI relationships and dependency mappings to support Incident, Change, Problem, and Service Mapping use cases.
  • Monitor and remediate CMDB data quality issues using health dashboards, audits, and reconciliation processes.
  • Partner with Change Management to ensure all infrastructure and application changes appropriately update CMDB records.
  • Collaborate with ITOM, ITSM, cloud, and infrastructure teams to onboard new CI types and discovery sources.
  • Identify and implement continuous improvements to CMDB processes, automation, and data consumption.
  • Support audits, compliance, and risk initiatives by ensuring CMDB data aligns with required controls and evidence needs.
  • Participate in platform upgrades, patches, and CMDB-related testing and validation activities.

Work Experience and Education
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent work experience.
  • 5+ years of overall IT experience in infrastructure, operations, or platform administration roles.
  • 2-4+ years of hands-on experience administering ServiceNow CMDB and Discovery.
  • Strong understanding of ITIL concepts, especially Configuration Management and Change Management.
  • Experience supporting Incident, Request, Problem, and Change processes that rely on CMDB data.

Preferred Experience
  • Experience with cloud discovery (e.g., Azure, Tanium).
  • Familiarity with Agile delivery and DevOps operating models.
  • ServiceNow certifications such as CSA, ITOM Discovery, or CMDB Fundamentals.

Role-Specific Competencies
Planning and Organization
  • Effectively scopes CMDB-related tasks and initiatives.
  • Prioritizes operational work alongside improvement efforts.
  • Anticipates data quality risks and proactively addresses them.

Customer and Stakeholder Focus
  • Partners with internal teams to understand how CMDB data is consumed.
  • Translates technical CMDB concepts into business-relevant outcomes.
  • Builds trust through reliable data and consistent execution.

Process and Data Management
  • Understands CMDB processes end-to-end and how they integrate with ITSM and ITOM workflows.
  • Identifies inefficiencies and opportunities to simplify and automate CMDB operations.
  • Applies metrics and dashboards to measure CMDB health and effectiveness.

Communication and Collaboration
  • Clearly communicates CMDB standards, expectations, and changes.
  • Works effectively with platform teams, infrastructure teams, and service owners.
  • Documents processes, configurations, and operational procedures.

#SSCWD
Responsibilities:
  • Perform daily administration and support of ServiceNow ITOM and CMDB services in an enterprise product environment.
  • Maintain CMDB data integrity, including CI classes, attributes, relationships, and reconciliation support.
  • Administer and support the ServiceNow Discovery application, including schedules, credentials, patterns, sensors, and issue resolution.
  • Assist with execution of the CMDB roadmap and support CI relationship accuracy across supported services and infrastructure.
  • Follow established CMDB governance, policies, standards, and procedures.
  • Monitor Discovery and CMDB health, identify gaps, troubleshoot issues, and implement improvements.
  • Partner with internal consumers and stakeholders whose processes interact with the CMDB to improve data quality and platform value.
  • Support documentation, testing, and validation of CMDB and Discovery enhancements.
  • Participate in incident, request, problem, and change management activities related to CMDB and ITOM services.
  • Participate in weekly Change Management meetings and complete assigned follow-up actions.
  • Provide operational support for audits, compliance reviews, and reporting related to CMDB data and processes.
  • Recommend process and technical improvements to strengthen CMDB accuracy, usability, and adoption.

Qualifications:
  • Bachelor's degree from an accredited college or university in Computer Science, Engineering, Information Systems, or related field preferred; equivalent work experience considered.
  • 3-5 years of experience in Information Technology or equivalent combination of education and work experience.
  • 2+ years of hands-on experience as a ServiceNow ITOM or CMDB Administrator.
  • Experience resolving ITSM tickets, incident support, request fulfillment, and change management activities.
  • Knowledge of ServiceNow fundamentals, including CMDB and Discovery.
  • Knowledge of ServiceNow Service Mapping preferred.
  • Knowledge of Azure Cloud Discovery preferred.
  • Experience supporting data quality, reconciliation, and CI lifecycle processes within the CMDB.
  • Understanding of Agile methodology and software development lifecycle practices.
  • Strong analytical, troubleshooting, documentation, and communication skills.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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