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Computer Support Specialist Jobs in Texas (NOW HIRING)

NEOGOV

IT SUPPORT SPECIALIST I

Anna, TX · On-site

They are seeking an IT Support Specialist I to monitor help desk tickets, provide technical support ... computer support by installing new or existing applications, loading operating systems, and ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

SUMMARY The Support Specialist is a client facing support representative and critical piece of the technical services delivery of Axxys Technologies. The Support Specialist provides first level ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · On-site

SUMMARY The Support Specialist is a client facing support representative and critical piece of the technical services delivery of Axxys Technologies. The Support Specialist provides first level ...

RK Supply

Project Support Specialist

Midland, TX · On-site

Project Support Specialist Job Summary We are looking for an experienced materials receiving ... Excellent computer skills, including experience with Microsoft Excel, Outlook and Netsuite

CoreCivic

Technology Support Specialist

Dilley, TX

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest ... Ensure information technology resources (computer hardware, network and operating systems software ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Proficient navigating computer software programs * Proficient in written and verbal communication ... Software Support Specialist Working Conditions * Schedule: Monday - Friday, 8am-5pm * On-call as ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Proficient navigating computer software programs * Proficient in written and verbal communication ... Software Support Specialist Working Conditions * Schedule: Monday - Friday, 8am-5pm * On-call as ...

CoreCivic

Technology Support Specialist

Dilley, TX · On-site

$23.68/hr

The Technology Support Specialist coordinates the secure, productive, and effective use of ... Ensure information technology resources (computer hardware, network and operating systems software ...

AxisCare

Software Support Specialist

Waco, TX

Proficient navigating computer software programs * Proficient in written and verbal communication ... Software Support Specialist Working Conditions * Schedule: Monday - Friday, 8am-5pm * On-call as ...

AxisCare

Software Support Specialist

Waco, TX · On-site

Proficient navigating computer software programs * Proficient in written and verbal communication ... Software Support Specialist Working Conditions * Schedule: Monday Friday, 8am-5pm * On-call as ...

Buckland Co.

Client Support Specialist

San Antonio, TX · On-site

$16.25 - $22/hr

Client Support Specialist For over 70 years Buckland has been working to help companies across the ... Applicants do not require CAD or USA work experience but for some positions may require CAD or USA ...

Asset Living

Systems Support Specialist

Houston, TX

The Systems Support Specialist is expected to take a hands-on approach to necessary duties to ... Ability to understand and perform all on-site software functions; advanced computer and development ...

Upbring

Residential Support Specialist

Canyon Lake, TX · On-site

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

Upbring

Residential Support Specialist

Canyon Lake, TX

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Texas

Computer Support Specialist information

See Texas salary details

$14

$24

$39

How much do computer support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for computer support specialist in Texas is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Texas? The most popular types of Computer Support Specialist jobs in Texas are:
What are popular job titles related to Computer Support Specialist jobs in Texas? For Computer Support Specialist jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Texas look for? The top searched job categories for Computer Support Specialist jobs in Texas are:
What cities in Texas are hiring for Computer Support Specialist jobs? Cities in Texas with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in TX? For Computer Support Specialist jobs in TX, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,630 per year, or $24.8 per hour.

IT SUPPORT SPECIALIST I

NEOGOV

Anna, TX • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary:
The City of Anna, Texas is an Equal Opportunity Employer. They are seeking an IT Support Specialist I to monitor help desk tickets, provide technical support, and assist in maintaining the City's software and hardware applications.
Responsibilities:
• Serve as the first point of contact for internal users seeking technical assistance; over the phone, email, or other communications and remote support methods.
• Analyze technical problems related to the computer needs of the City departments and assist staff in evaluating and solving software and hardware problems.
• Provide advanced network and desktop computer support by installing new or existing applications, loading operating systems, and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer and system problems and making necessary repairs.
• Utilize help desk and ticket system to track and accomplish work orders.
• Assist with the maintenance of the City's system security by setting up user profiles, verifying authority levels, and completing appropriate documentation procedures.
• Assist with managing the Information Technology help desk by ensuring service levels are maintained, managing the escalation procedures for problems, receiving requests for service related to personnel computer reports, software, printer and telephone issues, resolving problems when possible, troubleshooting possible solutions, referring to computer and software manuals when necessary, assisting users by correcting problems or answering inquiries, maintaining help desk database, generating help desk reports and assigning work orders to appropriate person.
• Assist with recommendations for upgrading hardware and software based on department needs, maintenance costs, and productivity requirements.
• Respond to questions and complaints: coordinate operations with all other City departments.
• Recommend and coordinate City-wide employee training in computer usage and applications.
• Work with end users and end user groups to evaluate and solve technical problems. Must be knowledgeable with PC administration concepts and practices. Microsoft Operating Systems, Office 365 environment.
• Identify security problems to ensure integrity of the City's data and networked computing environment to ensure data privacy and to protect the City's investment in technology.
• Conduct research of technical materials, professional journals, publications, and vendor materials to maintain and update knowledge of the information technology field, complete assigned or special assignments, review and recommend additional modifications, upgrades or new software and hardware to meet the needs and improve the efficiency and effectiveness of the City’s automated management information systems.
• Perform other duties as assigned by the Information Technology Manager.
Qualifications:
Required:
• High School Diploma or equivalent with continuing education in job related areas.
• Two years of progressively responsible technical experience in computer management information systems is required.
• Must possess a valid class “C” Texas Driver’s License.
• Must pass a pre-employment drug screen, criminal background check and MVR check.
• CompTIA A+ Certification is required.
Preferred:
• Experience in local government is preferred.
• Applicable Microsoft Certifications.
• Certification in ITIL v4 Foundations.
• Knowledge of Office 365 environment.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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