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Computer Support Specialist Jobs in Dallas, TX (NOW HIRING)

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT.com

IT Support Specialist

Bedford, TX · On-site

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT com

IT Support Specialist

Bedford, TX

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

LEGEND BANK

IT Support Specialist

Decatur, TX

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank ... Coursework, technical training, or certification in information technology, computer support ...

Legend Bank

IT Support Specialist

Decatur, TX · On-site

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank ... Coursework, technical training, or certification in information technology, computer support ...

NEOGOV

IT SUPPORT SPECIALIST I

Anna, TX · On-site

They are seeking an IT Support Specialist I to monitor help desk tickets, provide technical support ... computer support by installing new or existing applications, loading operating systems, and ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

SUMMARY The Support Specialist is a client facing support representative and critical piece of the technical services delivery of Axxys Technologies. The Support Specialist provides first level ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · On-site

SUMMARY The Support Specialist is a client facing support representative and critical piece of the technical services delivery of Axxys Technologies. The Support Specialist provides first level ...

Bright Thinker

Support Specialist

Lewisville, TX · On-site

Job Type Full-time Description Bright Thinker is seeking a highly motivated and technically proficient Support Specialist to provide internal technology support while assisting with the ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Dallas, TX

Computer Support Specialist information

See Dallas, TX salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for computer support specialist in Dallas, TX is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.52 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,844 per year, or $26.4 per hour.

Addison- Computer Support Specialist

Catapult Solutions Group

Dallas, TX • On-site

Contractor

Re-posted 14 days ago

Job description

Job Title: Computer Support Specialist - Microsoft 365 / Intune
Location: Addison, TX (Onsite - 5 days per week)
Employment Type: Long-Term Contract (Contract with potential to extend or convert)
Experience: 2-4 years
Company Overview
Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions for leading technology organizations. They operate large, mission-critical campuses where reliability, uptime, and customer service are core to their culture, and they invest in developing their technical staff as they scale.
Role Summary
The Computer Support Specialist will serve as an onsite, frontline technical resource supporting end users in an enterprise data center and corporate office environment. You will handle day-to-day desktop support while gaining and expanding experience with Microsoft 365, Intune, and Entra ID.
Key Responsibilities
  • Provide onsite desktop support for Windows and macOS workstations, laptops, and mobile devices.
  • Diagnose and resolve hardware and software issues, including OS, applications, and peripherals (printers, scanners, monitors).
  • Administer Microsoft 365 user accounts, mailboxes, and access permissions using Entra ID / Azure AD.
  • Support endpoint imaging, deployment, and lifecycle management using tools such as Intune or similar endpoint platforms.
  • Troubleshoot basic networking and connectivity issues (VPN, DNS, wireless, TCP/IP).
  • Manage and resolve tickets using an ITSM platform (ServiceNow, Jira, or equivalent), maintaining SLA compliance.
  • Assist with user onboarding and offboarding - provisioning accounts, assigning licenses, and preparing hardware.
  • Create and maintain technical documentation, how-to guides, and knowledge base articles to standardize support.
  • Communicate clearly with end users at all technical levels and provide white-glove support where needed.
Required Qualifications
  • 2-4 years of experience in desktop support, help desk, or IT support roles in a professional environment.
  • Hands-on experience supporting Windows 10/11; basic macOS support is a plus.
  • Working knowledge of Microsoft 365 and Entra ID / Azure AD for user and license administration.
  • Exposure to or practical experience with Intune or similar endpoint management tools (SCCM, Jamf, etc.).
  • Familiarity with an ITSM/ticketing system such as ServiceNow, Cherwell, Jira, or equivalent.
  • Strong customer service mindset and clear verbal and written communication skills.
Preferred Skills
  • CompTIA A+, Network+, or similar entry-level IT certifications.
  • Experience in a data center, enterprise technology, or other mission-critical environment.
  • Exposure to PowerShell or other scripting languages for automation.

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