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Computer User Support Specialist Jobs in Dallas, TX

Donatech

User Tech Support Specialist Sr

Fort Worth, TX · On-site

... computer (PC) hardware and software including imaging of Microsoft Operating systems, software ... support of end-user computing needs Ideal Candidate: • Demonstrated writing and typing ability ...

Robert Half

Network Support Specialist

Dallas, TX · On-site

We are looking for a Network Support Specialist to join an internal technology team in Dallas ... Coordinate user onboarding activities, manage account-related tasks, and assist with everyday IT ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

The Support Specialist provides first level response and evaluation of support requests from ... Review and document procedural items for clients related to end user workflows and functions as ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · On-site

The Support Specialist provides first level response and evaluation of support requests from ... Review and document procedural items for clients related to end user workflows and functions as ...

Aldridge

Support Specialist (2332)

Irving, TX · On-site

  • Medical

  • Retirement

  • PTO

As an IT Support Specialist at Aldridge, you will play a key role in ensuring the smooth operation ... You will be responsible for resolving end-user issues and ensuring a high standard of service ...

ALDRIDGE

Support Specialist (2332)

Irving, TX

  • Medical

  • Retirement

  • PTO

As an IT Support Specialist at Aldridge, you will play a key role in ensuring the smooth operation ... You will be responsible for resolving end-user issues and ensuring a high standard of service ...

Sidearm Sports

Specialist, Streaming Support

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... Provide end-user support to fans who have difficulty viewing live-streamed content. * Troubleshoot ...

Learfield

Specialist, Streaming Support

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... Provide end-user support to fans who have difficulty viewing live-streamed content. * Troubleshoot ...

Learfield

Specialist, Streaming Support

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Streaming Support Specialist role is responsible for delivering high quality live audio and ... Provide end-user support to fans who have difficulty viewing live-streamed content. * Troubleshoot ...

Springline Advisory

IT Support Specialist

Dallas, TX · On-site

Cybersecurity & Data Protection Support cybersecurity policies, user training, and best practices ... About You * Bachelor's degree in Computer Science, Information Technology or related field is ...

Genesis10

Mobility Support Specialist

Plano, TX · On-site

$58.31 - $66.31/hr

Mobility Support Specialist Genesis10 is currently seeking a Mobility Support Specialist for a ... Answer user questions about application downloads, activations, and best practices * Assist with ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Dallas, TX

Computer User Support Specialist information

See Dallas, TX salary details

$15

$26

$41

How much do computer user support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer user support specialist in Dallas, TX is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.52 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Dallas, TX?

For Computer User Support Specialist jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Dallas, TX look for?

The top searched job categories for Computer User Support Specialist jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Computer User Support Specialist jobs?

Cities near Dallas, TX with the most Computer User Support Specialist job openings:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,844 per year, or $26.4 per hour.

User Support Specialist - Information Technology - Dallas

Winstead PC

Dallas, TX • On-site

Full-time

Re-posted 26 days ago

Job description

Under general supervision, in an in-bound call center environment, User Support Specialists provide technical software problem resolution to end users through troubleshooting and step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, fixing application error messages, assisting with application support and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
Duties:
  • Accurately process and record call transactions using a computer and designated tracking software.
  • Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather user's information and determine the issue by evaluating and analyzing the symptoms.
  • Diagnose and resolve technical hardware and software issues.
  • Research required information using available resources.
  • Follow up and make scheduled call backs to users where necessary.
  • Stay current with system information, changes and updates.
  • Perform after-hours on-call service on a rotating schedule with others in the team.

Qualifications:
  • Previous law firm experience preferred.
  • Knowledge of Microsoft Office and general legal applications.
  • Proper phone etiquette.
  • Ability to speak and write clearly and accurately.
  • Outstanding customer service.
  • Willingness to cooperate with others and work within a team.
  • Ability to be on-call, including weekends and holidays as needed.
  • Some hardware setup and troubleshooting skills preferred.

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