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Computer User Support Specialist Jobs in Houston, TX

Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity * Responsible for the installation, configuration ...

Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity * Responsible for the installation, configuration ...

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Initial user training on DoD approved systems and peripheral devices. Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments ...

The Technical Support Specialist provides day-to-day technical support to employees, managing ... Creating user accounts. • Imaging PCs and laptops. • Desktop phone support in a VoIP ...

Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...

Mission: support the people building real humanoid robots About the Role We are hiring our first dedicated IT Support Specialist to own day-to-day end-user support across our Windows and Mac fleet.

Develop documentation, training materials, and procedures; provide end-user training as needed ... Associates degree in a computer related field preferred or experience in an IT support position.

Develop documentation, training materials, and procedures; provide end-user training as needed ... Associates degree in a computer related field preferred or experience in an IT support position.

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Computer User Support Specialist information

See Houston, TX salary details

$15

$25

$40

How much do computer user support specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for computer user support specialist in Houston, TX is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.46 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Houston, TX?

For Computer User Support Specialist jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Houston, TX look for?

The top searched job categories for Computer User Support Specialist jobs in Houston, TX are:

What cities near Houston, TX are hiring for Computer User Support Specialist jobs?

Cities near Houston, TX with the most Computer User Support Specialist job openings:

Infographic showing various Computer User Support Specialist job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,922 per year, or $25.4 per hour.

Application Support Specialist

Golden Bank NA

Houston, TX • On-site

Full-time

Re-posted 2 days ago


Job description


Job Description:  Application Support Specialist

Overview: As Application Support Specialist provides daily technical and user support for the Bank's business applications and systems. This position ensures stable operations, accurate data, and timely resolution of system issues by collaborating with IT staff, vendors, and users across departments.

Key Responsibilities:

  • Provide timely technical and user support for assigned banking systems and applications
  • Troubleshoot and resolve system errors or user issues following established procedures
  • Monitor system performance and report recurring issues to IT management
  • Perform configuration, access management, and maintenance tasks as directed
  • Assist with testing, validation, and implementation of software updates or patches
  • Document troubleshooting steps, issue logs, and standard procedures
  • Coordinate with vendors or IT staff when escalation or system intervention is required
  • Provide user guidance and assist with training materials for new or updated features
  • Support departmental initiatives related to system evaluation, integration, and automation by assisting with testing, documentation, and user coordination as assigned
  • Perform other duties as assigned

 

Qualifications:

  • Associate or bachelor's degree in information systems, Computer Science, or related field preferred.
  • 1-3 years of experience in application, technical, or helpdesk support preferred
  • Strong problem-solving and communication skills
  • Ability to learn new systems quickly and follow structured procedures
  • Team-oriented and customer-focused approach