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Computer User Support Specialist Jobs in Austin, TX

Tribalco

Computer Support Specialist V

Austin, TX · On-site

Computer Support Specialist V Location: Transformation and Training Command (T2COM) Austin, Texas ... Configure authorized end user and network devices, to include computers, printers, laptops ...

Tribalco

Computer Support Specialist V

Austin, TX · On-site

Computer Support Specialist V Location: Transformation and Training Command (T2COM) Austin, Texas ... Configure authorized end user and network devices, to include computers, printers, laptops ...

Tribalco

Computer Support Specialist III

Austin, TX · On-site

Computer Support Specialist III Location: Transformation and Training Command (T2COM) Austin, Texas ... Configure authorized end user and network devices, to include computers, printers, laptops ...

Tribalco

Computer Support Specialist III

Austin, TX · On-site

Position Title: Computer Support Specialist III Location: Transformation and Training Command ... Configure authorized end user and network devices, to include computers, printers, laptops ...

Amer Technology, Inc

IT End-User Support

Manor, TX · On-site

$23.25 - $31.75/hr

... computer hardware and routine software installation 5 Experience troubleshooting IT hardware and peripherals in a enterprise environment 5 Experience support Microsoft Productivity tools such as ...

Upbring

Residential Support Specialist

Canyon Lake, TX

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

Upbring

Residential Support Specialist

Canyon Lake, TX · On-site

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

Upbring

Residential Support Specialist

Canyon Lake, TX · On-site

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

Addison Group

IT Support Specialist II

Austin, TX · Remote

$75K - $80K/yr

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - ... Manage user access requests, onboarding, offboarding, and account modifications. * Support IT asset ...

Randstad Digital

Platform Support Specialist

Austin, TX · On-site

$30/hr

May configure, test, and debug programs or user defined modifications. They also take an active ... in a computer science, business, or equivalent experience - 3-5 years in an IT discipline is ...

TEEMA Group

L2 IT Support Specialist

Round Rock, TX · On-site

$70K - $74K/yr

... user experiences? As our L2 IT Support Specialist , you will be the heartbeat of our technology ... An Associate or Bachelor's degree in IT, Computer Science, or a related field (or equivalent ...

Upbring

Residential Support Specialist PRN

Canyon Lake, TX · On-site

$14.50 - $17/hr

What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ... Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook * Strong ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Austin, TX

Computer User Support Specialist information

See Austin, TX salary details

$15

$26

$41

How much do computer user support specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for computer user support specialist in Austin, TX is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Austin, TX?

For Computer User Support Specialist jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Austin, TX look for?

The top searched job categories for Computer User Support Specialist jobs in Austin, TX are:

What cities near Austin, TX are hiring for Computer User Support Specialist jobs?

Cities near Austin, TX with the most Computer User Support Specialist job openings:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Austin, TX as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $54,981 per year, or $26.4 per hour.

Computer Support Specialist V

Tribalco

Austin, TX • On-site

Full-time

Re-posted 17 days ago

Job description

Position Title:

Computer Support Specialist V

Location:

Transformation and Training Command (T2COM) Austin, Texas

Status:

Full-Time

FLSA Category:

Exempt

Tribalco is actively seeking an experienced and highly motivated Computer Support Specialist V to join our team in Austin, TX supporting the U.S. Army's Transformation and Training Command (T2COM). In this position, the successful candidate will provide Service Desk functions as described below.

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill and ability required.

  • Configure authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware.
  • Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware
  • Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist
  • Provide local touch labor services, to include installation, troubleshooting, and repair
  • Other duties as assigned

Desired Skills

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem- solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals
  • Must be a U.S. Citizen

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or related discipline(preferred)
  • 5+ years of experience as a computer technicianprovidingdesktop support.
  • Must possess and maintain an IA/IT Level I baseline certification (IAT I) IAW AR 25-2 and DoDI 8500.01/DoDI 8510.01-based processes, as well as an IAT II certification IAW DoD 8570.01-M.
  • Security +CE

Clearance

  • This position requires an active SECRET clearance

Compensation

  • Compensation is competitive and is commensurate with experience.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
  • Tribalco is an equal opportunity employer.

About Our Company:

Tribalco is a global systems integrator providing C5ISR and tactical survival, rescue, and safety systems to military, federal civilian, and commercial customers around the world. Since 2004, Tribalco has delivered and supported innovative technologies that protect our nation from evolving cyber threats and improve the safety and survivability of our armed forces and critical infrastructure.

Tribalco is a CMMI Level 3 appraised organization and ISO 9001:2015 certified enterprise. As a named NSA CSfC Trusted Integrator, Tribalco is at the forefront of technology advancement in engineering and deploying NSA compliant solutions that enable customers to securely access and share classified data across commercial networks, often in extremely challenging environments.

Tribalco is headquartered in Maryland and maintains offices, warehouse operations, and points of presence in Florida, New Mexico, South Korea, Germany, the Middle East, and Africa. For additional information, please visit tribalco.com.

Employment Type: FARG - Regular Full-Time

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