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Entry Level Computer Support Specialist Jobs in Dallas, TX

LEGEND BANK

IT Support Specialist

Decatur, TX

This entry-level role responds to help desk requires, troubleshoots common hardware, software ... Coursework, technical training, or certification in information technology, computer support ...

Legend Bank

IT Support Specialist

Decatur, TX · On-site

This entry-level role responds to help desk requires, troubleshoots common hardware, software ... Coursework, technical training, or certification in information technology, computer support ...

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT.com

IT Support Specialist

Bedford, TX · On-site

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT com

IT Support Specialist

Bedford, TX

Job Summary The IT Support Specialist position provides technical support and troubleshooting for ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

NEOGOV

IT SUPPORT SPECIALIST I

Anna, TX · On-site

They are seeking an IT Support Specialist I to monitor help desk tickets, provide technical support ... computer support by installing new or existing applications, loading operating systems, and ...

CBG Surveying Texas

Be Seen First

Customer Support Specialist (Tier-One)

Garland, TX · On-site

As the first point of contact for our clients, this entry-level role is responsible for providing ... Strong computer skills, including Microsoft Outlook, Word, and Excel. * Bilingual (English/Spanish ...

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Entry Level Computer Support Specialist information

See Dallas, TX salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level computer support specialist in Dallas, TX is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.52 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Dallas, TX?

The most popular types of Computer Support Specialist jobs in Dallas, TX are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Dallas, TX?

For Entry Level Computer Support Specialist jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Dallas, TX look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Computer Support Specialist jobs?

Cities near Dallas, TX with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Dallas, TX as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% In-person, 4% Hybrid, and 6% Remote job distribution, with an average salary of $54,844 per year, or $26.4 per hour.

IT Support Specialist

LEGEND BANK

Decatur, TX

Full-time

Posted 5 days ago

Job description

PRIMARY FUNCTION
The IT Support Specialist provides first-level technical support for Legend Bank employees. This 
entry-level role responds to help desk requires, troubleshoots common hardware, software, printer, 
network access, Microsoft 365, and application issues, and helps keep employees productive through 
timely, professional support.  The position serves as the first point of contact for employee 
technology needs and escalates more complex issues to the appropriate internal IT resource, managed 
service provider, or Third-Party support partner.

ESSENTIAL DUTIES AND RESPONSIBILITIES


A. Responds to help desk requests by phone, email, ticketing systems, remote support tools, and in 
person when needed.
B. Troubleshoot and resolve routine workstation, laptop, printer, peripheral, Microsoft 365, 
network connectivity, password, and application access issues.
C. Setup, deploy and support employee devices, including computers, monitors, phones, printers, 
scanners, and other standard bank technology.
D. Document all work in the ticketing systems, including issue details, troubleshooting steps, 
status updates, resolution notes, and next steps.
E. Assist with employee onboarding, offboarding, access changes, device preparation, and technology 
setup in accordance with bank procedures.
F. Support basic user account administration, password resets, access requests, and 
security-related procedures as assigned.
G. Contribute to basic knowledge articles, checklists, and standard procedures that improve 
employee support and reduce repeat issues.
H. Maintain a clean, organized, and accurate help desk queue, equipment area, and support 
documentation.
I. Assist with technology support during incidents, outages, branch moves, equipment
refreshes, and other IT projects as required.
 


EDUCATION:
High School education or equivalent required. Coursework, technical training, or certification in 
information technology, computer support, networking, cybersecurity, or a related field is 
preferred.

EXPERIENCE AND JOB QUALIFICATIONS:
A. Prior help desk, customer service, technical support, internship, coursework or 3 – 5 relevant 
hardware and software support experience.
B. Basic working knowledge of Windows workstations, laptops, printers, peripherals,
mobile devices, Microsoft 365, and common business applications.
C. Ability to troubleshoot routine technical problems, ask clear questions, follow documented 
procedures, and know when to escalate.
D. Strong  customer  service  skills,  including  patience,  professionalism,  clear communication, 
and the ability to support employees with varying levels of technical knowledge.
E. Familiarity with ticketing systems, remote support tools, basic networking concepts, and user 
account support preferred.
F. Ability to protect confidential information and follow bank policies, security standards, and 
access control procedures.
G. Detail-oriented with the ability to document work accurately and keep tickets current.
H. Ability to promote positive image of the company required.
I.  Able to work independently on assigned tickets and collaboratively with IT team members, 
managed service providers, and Third-Pary support partners.
J. CompTIA A+, Microsoft 365 Fundamentals, CompTIA Network+, Security+, or
similar certification is helpful, but not required.

Legend Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

FDIC-Insured

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