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Entry Level Computer Support Specialist Jobs in Longview, TX

Eastman

Operations Computer Technician

Longview, TX · On-site

The Computer Specialist plays a critical role in support of Essential Operating Disciplines. Job Responsibilities * Serve as the primary operations resource for basic troubleshooting and maintenance ...

Eastman

Operations Computer Technician

Longview, TX · On-site

The Computer Specialist plays a critical role in support of Essential Operating Disciplines. Job Responsibilities * Serve as the primary operations resource for basic troubleshooting and maintenance ...

DATCS LLC

Drug Testing Specialist

Longview, TX · On-site

$17/hr

Basic computer proficiency * Valid driver's license and willingness to travel * Must reside within ... With a robust network of collection sites, we deliver nationwide coverage , supported by our ...

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Entry Level Computer Support Specialist information

See Longview, TX salary details

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How much do entry level computer support specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level computer support specialist in Longview, TX is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.54 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What job categories do people searching Entry Level Computer Support Specialist jobs in Longview, TX look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Longview, TX are:
What cities near Longview, TX are hiring for Entry Level Computer Support Specialist jobs? Cities near Longview, TX with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Longview, TX as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $49,370 per year, or $23.7 per hour.

Computer Specialist

Eastman Chemical Company

Longview, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visitwww.eastman.com.

Responsibilities

The Computer Specialist is a key member of the Asset Management team and is responsible for ensuring the resources supporting Operations and Engineering personnel are functional and continually improving within their area of responsibility. This role requires strong computer skills, a level of initiative to work independently on long term project goals, and the ability to effectively communicate and collaborate with various stakeholders. The Computer Specialist plays a critical role in support of Essential Operating Disciplines. 

Job Responsibilities

  • Serve as the primary operations resource for basic troubleshooting and maintenance of the Distributed Control Systems (DCS).
  • Assist the DCS engineer with basic configuration changes, tuning, HMI changes, etc. as needed.
  • Prepare and support equipment monitoring routes and mobile devices used to complete these routes.
  • Support electronic logbook tools for operations.
  • Maintain and troubleshoot the process historian and create new data points as needed.
  • Create and maintain PI Vision displays and manage security to PI Vision.
  • Maintain the alarm database and update as needed.
  • Maintain area security groups and add / remove personnel as needed.
  • Manage and execute DCS software and security updates for the area.
  • Serve as area ROL designee and assume responsibility for ICS Security.
  • Perform special projects and job duties as identified or as assigned.
Qualifications

Required Qualifications

  • High school diploma or GED or above
  • Excellent computer skills, including experience with Microsoft Office suite (PowerPoint, Excel, Word & Outlook)
  • Strong working knowledge of MS Windows based personal computers including software, hardware, and programming.
  • Basic understanding of networking infrastructure, hardware, and MS Windows security.
  • Desire and initiative to learn new computer systems.
  • Excellent written and verbal communication skills 
  • Strong teamwork skills
  • Strong commitment to customer focus.
  • Ability to manage and execute work on a set schedule with limited supervision.
  • Strong critical thinking skills to analyze, diagnose, and resolve problems.
  • Must be a safe worker and have a demonstrated history of adhering to Eastman Basic Safety Expectations

Preferred additional qualifications:

  • Associate degree in Chemical, Computer Information & Science, Drafting, Electrical, Electronics, Industrial, Instrumentation, Machine Tool, Mechanical, or Welding from an educational institution accredited by the American Council on Education, or a similar technical degree.
  • NICET Level 1 exam, ISA exam (Certified Control Systems Technician), or ACP certification.
  • CP certification may also include CompTIA A+ certification.
  • Skills desired
    • Responsible, dependable, willing to make decisions, and takes ownership of special assignments
    • Able to multitask and exhibit productive work habits
    • Able to effectively schedule, plan and lead meetings
    • Good organization skills
    • Able to interact cooperatively and constructively with end users, peers, subject matter experts in various levels of management.

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

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