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Computer Support Specialist Jobs in Quebec (NOW HIRING)

ABB

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This job posting is also available in French under the title ...

Cadence Design Systems Inc.

Analog CAD Engineering Specialist - Analog design focus Summary == As an Analog CAD engineering ... They support the design teams in the different steps of the design and layout flow:design capture ...

Aggreko

Product Specialist - HV Power

Saint-michel, QC · On-site +1

Support the introduction of new products, from testing and validation through to fleet deployment ... Knowledge of Cummins Gas Engines, Stage V products, BESS, CAD or Sketch tools would be advantageous.

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Computer Support Specialist information

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$37

How much do computer support specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support specialist in Quebec is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.48 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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What job categories do people searching Computer Support Specialist jobs in Quebec look for?

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What are popular job titles related to Computer Support Specialist jobs in QC?

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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,279 per year, or $22.2 per hour.

Technical Support Specialist- Fire Pump Controllers

Laval, QC • On-site

Tornatech Inc.
See more jobs at Tornatech Inc.external

Other

PTO

Re-posted 4 days ago

Job description

Discover an opportunity that deserves your attention!

At Tornatech, our mission is to save lives.

Tornatech is a Quebec-based company that has expanded its reach globally with its fire pump controllers. We have established production plants in Belgium and Dubai, and our products are trusted to keep people safe in some of the world's most prestigious buildings, from the Palm Jumeirah in Dubai to Apple Park in California.

Join our Technical Customer Service team at our brand-new Laval facility, where your electrical and troubleshooting expertise will make a real difference. In this role, you won't simply answer customer questions—you'll become a trusted technical advisor, helping customers diagnose issues, recommend solutions, and support the installation and operation of Tornatech fire pump controllers. 


Working alongside a team of experienced technical specialists, you'll collaborate closely with Engineering, Production, and Sales while supporting a predominantly North American customer base. If you're passionate about electrical systems, troubleshooting, and solving technical challenges, this opportunity is for you. 

Here's Tornatech in action! https://www.youtube.com/watch?v=rm9DORnS3lc 

Follow us on LinkedIn : https://www.linkedin.com/company/tornatech-inc/mycompany/ 

Benefits :

  • Flexible work schedule (day shift)
  • Choice: Possibility of working in the office and/or teleworking (the team is mostly teleworking)
  • New plant since 2018; modern and bright
  • Group insurance and RRSPs with employer participation after 3 months
  • Employee assistance program and telemedicine
  • Paid vacation during the holiday season
  • Very active social committee (go-kart, BBQ, corn maze, bowling, draws, gifts and more)
  • Micromarket service with quality products and free coffee

Tasks and responsibilities :

  • Provide technical support to customers regarding the operation, installation, troubleshooting, and maintenance of Tornatech fire pump controllers.  
  • Analyze electrical and control system issues and recommend appropriate technical solutions.  
  • Answer technical questions related to electrical diagrams, manuals, wiring, controller configurations, and product specifications.  
  • Work closely with the Engineering department to validate special applications, custom solutions, and technical feasibility.  
  • Recommend replacement parts, upgrades, or modifications for existing equipment.  
  • Assist customers in diagnosing field issues and follow up to ensure successful resolution.  
  • Coordinate warranty evaluations and technical service requests.  
  • Communicate with suppliers to obtain pricing and lead times for electrical components.  
  • Prepare quotations for controllers and spare parts using company pricing tools.  
  • Collaborate with internal departments to ensure timely resolution of customer requests.  
  • Perform any other related duties assigned by management.  


Conditions for success :

    • College diploma in Electromechanical, Electronic or Electrical, or Automation and Controls, or equivalent required; 
    • Strong understanding of electrical systems, electrical schematics, control panels, and troubleshooting. 
    • Minimum of 2 years of experience in a technical electrical, automation, controls, or industrial equipment environment 
    • Good knowledge of the Microsoft 365 suite; 
    • Good interpersonal skills; 
    • Ability to work with minimal supervision; 
    • Be professional; 
    • Ability to express ideas clearly both orally and in writing; 
    • Be meticulous and organized; 
    • Have a sense of urgency and ability to meet deadlines; 
    • Good judgment and problem-solving skills; 
    • Be independent and reliable. 
    • Customer service experiences an asset; 
    • Knowledge of an ERP system is an asset.