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Computer Support Specialist Jobs in Quebec (NOW HIRING)

As a Technical Support Specialist, your focus is to assist clients in troubleshooting and resolving ... College diploma in computer science, computerized systems, electronics, transport logistics or a ...

Position Summary The Controls Technical Support Specialist provides high-quality technical support ... Provide pre-sales technical support, including component sizing and selection; CAD model and ...

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... computer sign-in and sign out records • Provide type course completion packages to Training Manager • Assist with general office administration as required • Perform other related duties as ...

IT Support SpecialistLocation: Montréal, QC (on-site) Department: IT / InfrastructureAbout the role Valnet is looking for a hands-on IT Support Specialist to keep our people equipped, connected, and ...

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Computer Support Specialist information

See Quebec salary details

$11

$22

$37

How much do computer support specialist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer support specialist in Quebec is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.48 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
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What job categories do people searching Computer Support Specialist jobs in Quebec look for? The top searched job categories for Computer Support Specialist jobs in Quebec are:
What are popular job titles related to Computer Support Specialist jobs in QC? For Computer Support Specialist jobs in QC, the most frequently searched job titles are:
Technical Support Specialist

Technical Support Specialist

Flexspring, Inc

Montreal, QC • Remote

Full-time

Medical, PTO

Re-posted 16 days ago


Job description

At Flexspring, you will have the autonomy and flexibility to tackle your role in a way that is right for you. We foster a learning culture that enables you to develop new skills and advance in your career.


Who We Are

Flexspring is an iPaaS (Integration Platform as a Service) company specializing in HR data integrations. We partner with HR teams and HR software companies to design and deliver custom integrations that connect HR, payroll, and business systems, reduce manual work, improve data accuracy, and help people's operations run more efficiently.


The role

As a Technical Support Specialist in a fast-growing iPaaS company, you will be supporting and troubleshooting integrations across HR, payroll, and business systems. You'll work with APIs, data, and real production environments - not traditional IT support. This role is a great fit for someone who enjoys offering outstanding customer support and has coding and API experience.


What You'll Do

  • Troubleshoot integration issues across APIs, data flows, and connected systems
  • Identify root causes and resolve production issues
  • Analyze logs and system behavior to diagnose problems
  • Collaborate with developers, consultants, and clients
  • Manage support cases and communicate updates clearly
  • Contribute to testing and continuous improvements


What You Bring

Must Have

  • 3+ years of proven experience with OOP - Java, C#, Python etc.
  • University degree in Computer Science, Mathematics, Physics, Statistics, Data Analysis, or a related field, or an equivalent combination of education and relevant experience.
  • Demonstrated commitment to high-quality customer service, with a track record of going above and beyond in client engagements.
  • Solid critical thinking and problem-solving abilities, with the capacity to address both technical and business challenges.
  • Excellent attention to detail and the ability to troubleshoot issues efficiently and effectively.
  • Self-motivated, self-aware, coachable, and collaborative, with a strong ability to work as part of a team.

Nice to have

  • Experience working with or supporting Salesforce Service Cloud.
  • Knowledge of
  • Javascript, Groovy, REST API, SOAP Web Service, Graph QL, Insomnia, Postman, etc.
  • Experience with, or functional understanding of ETL (Extract, Transform, Load) processes.
  • Exposure to HR and/or finance data integrations.
  • Experience with HR and ATS platforms such as Oracle HCM, Taleo, Workday, ADP, Greenhouse, and BambooHR.
  • Additional language skills such as French, Spanish, Arabic, or other languages.


What You Get

  • Work from home with flexible hours.
  • 4 weeks of paid vacation annually.
  • Comprehensive health benefits package for you and your family.
  • Team events and opportunities to connect with colleagues.
  • Opportunity to work with cutting-edge technologies.
  • Competitive base salary.


For more information about Flexspring, visit: https://www.flexspring.com/


Equal Employment Opportunity Statement

Flexspring is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexspring is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Flexspring are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Flexspring does not tolerate discrimination or harassment based on any of these characteristics. Flexspring encourages applicants of all ages.