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Computer Support Specialist Jobs in Nebraska (NOW HIRING)

Brookfield

Client Support Specialist II

Omaha, NE

Client Support Specialist II Employment Type: Full-Time FLSA Status: Non-Exempt Location: In Office Summary: The Client Support Specialist jobs are often the first contact with clients and are ...

Harris

$65K - $75K/yr

Providing regular and timely status reports and progress of assigned work to the Manager of Support Services. 2 + years' experience in technical environment and/or customer service fields desired.

JF Group

Sales Support Specialist

Lincoln, NE

$26.44 - $31.25/hr

The Sales Support Specialist will provide customer service to new and existing customers. Growth ... Basic computer skills-proficient in Microsoft Word & Excel. * High attention to detail and solid ...

JF Group

Sales Support Specialist

Lincoln, NE · On-site

$26.44 - $31.25/hr

The Sales Support Specialist will provide customer service to new and existing customers. Growth ... Basic computer skills-proficient in Microsoft Word & Excel. * High attention to detail and solid ...

JF Petroleum Group

Sales Support Specialist

Lincoln, NE · On-site

$26.44 - $31.25/hr

The Sales Support Specialist will provide customer service to new and existing customers. Growth ... Basic computer skills-proficient in Microsoft Word & Excel. * High attention to detail and solid ...

Stefanini

PC/LAN Support

Omaha, NE

We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network ...

Mega Saver

IT Support Specialist

Omaha, NE · On-site

As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support.

TFL INC

IT Support Specialist

Omaha, NE

Description As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical ...

ALLO Fiber

Technical Support Specialist

Scottsbluff, NE · On-site

As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Proficiency with computer systems, with the ability to efficiently navigate multiple application ...

New

ALLO Fiber

Technical Support Specialist

Gering, NE · On-site

As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Proficiency with computer systems, with the ability to efficiently navigate multiple application ...

New

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Nebraska

Computer Support Specialist information

See Nebraska salary details

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How much do computer support specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for computer support specialist in Nebraska is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $28.41 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Nebraska? The most popular types of Computer Support Specialist jobs in Nebraska are:
What are popular job titles related to Computer Support Specialist jobs in Nebraska? For Computer Support Specialist jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Nebraska look for? The top searched job categories for Computer Support Specialist jobs in Nebraska are:
What cities in Nebraska are hiring for Computer Support Specialist jobs? Cities in Nebraska with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in NE? For Computer Support Specialist jobs in NE, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,837 per year, or $25.4 per hour.

Client Support Specialist II

American National Insurance Company

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

American National Insurance rating

7.4

Company rating: 7.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

222nd of 300 rated insurance

Job description

Company
Farm Family
Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): Client Support Specialist II
Employment Type: Full-Time
FLSA Status: Non-Exempt
Location: In Office
Summary:
The Client Support Specialist jobs are often the first contact with clients and are primarily responsible for providing effective customer service to clients in response to inquiries, concerns and requests about products and services that are received from a number of communication channels. By using active listening skills, Client Support Specialists will ascertain the reason the client is contacting the company and provide him/her with a resolution resulting in a positive client experience, while building and maintaining relationships. Much of service conducted for clients is that which requires a license or extensive product/service knowledge.
Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
  • Possesses a strong, in-depth working knowledge and understanding of applicable products and services (and possibly systems) as well as procedures of all servicing departments within particular business area and of company. Provides assistance regarding website/mobile app registration as needed.
  • Monitors workflow for back office items with a high level of efficiency, such as documenting files, preparing and sending letters/forms, and completing process workflows to complete client services.
  • Possesses extensive knowledge of (as applicable) policy/coverage interpretation, health benefits of each policy, verification and/or explanation of benefits, claims, etc. as well as be able to thoroughly explain or relay information; stays current and is able to apply state mandates and legislation requirements and how plans and requirements vary by each state.
  • Handles escalated client calls/complaints (usually from his/her own phone calls). Assists upper level with lower-level employees' escalation calls.
  • Assists upper level in preparing data and analytics. Begins to learn what management looks for, trends to detect, how to analyze data, etc., as needed.
  • Assists with training of lower-level employees, mentoring, answering questions, as needed. Conducts audits of new employees during training period. Assists lower-level employees with system errors; troubleshoots and/or reaches resolutions as needed.
  • Completes special projects as assigned by Management.
  • Manages large amounts on incoming service inquiries received through a variety of communication channels. Handles or escalates client complaints, directing unresolved issues to the appropriate resource.

Qualifications / Experience Required:
  • High School diploma or a GED.
  • 2-3 years of customer service or call center experience.

JOB FAMILY:
Client Support Specialist
Client Support Specialist II
Senior Client Support Specialist
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

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