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Computer Support Specialist Jobs in Kentucky (NOW HIRING)

World Finance

Field Support Specialist

Lexington, KY · On-site

$15 - $20/hr

Join our energetic team as a Field Support Specialist, where you will have the opportunity to ... Ability to perform computer work, handle documents, and communicate information effectively

World Finance

Field Support Specialist

Ashland, KY · On-site

$15 - $20/hr

Join our energetic team as a Field Support Specialist, where you will have the opportunity to ... Ability to perform computer work, handle documents, and communicate information effectively

Colorado Psychiatric

$73 - $89/hr

Knowledge of computer networking * Knowledge of server management * Ability to work effectively as ... Technology Support Specialist I or II may be hired, depending on candidate qualifications Hiring ...

DR Power LLP

$55 - $75/hr

Systems Support Specialist II We believe power is a promise - a shared commitment to be there for ... Associate degree in Computer Science or equivalent experience * 2 years of experience ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested ... Bachelor's Degree in computer science/information technology or related field or relative ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss ... Bachelor's Degree in computer science/information technology or related field or relative ...

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How much do computer support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for computer support specialist in Kentucky is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.87 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,131 per year, or $23.1 per hour.

Lifecycle Support Specialist

Vermeer Heartland

Elizabethtown, KY • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Vermeer Heartland is a family-owned, full-service dealer of Vermeer industrial equipment across four states. With decades of experience in the industry, our team sets itself apart with our strong customer-focus and growth-mindset.
The Lifecycle Support Specialist is responsible for enhancing the customer experience throughout the lifecycle of their machine, establishing themselves as a trusted business partner. The ideal candidate is an eager team player with a growing parts and sales aptitude. They must possess an entrepreneurial drive, be self-motivated and work well independently. The Lifecycle Support Specialist is an integral part of the overall Lifecycle team.
BENEFITS
  • PTO and holiday pay
  • Medical and life insurance plans
  • 401(K)

POSITION RESPONSIBILITIES
  • Enhance the customer experience by collaborating cross-functionally with all departments and effectively communicating with the customer throughout the lifecycle of their equipment.
  • Effectively carryout customer touchpoints after the sale of a machine, with a focus on parts sales.
  • Utilize the CDK operating system and other available resources to support customer parts sales.
  • Proactively recognize service opportunities and support coordination of the customer's service needs.
  • Cultivate opportunities, oversee, and maintain customer consignment parts inventories.
  • Help increase customer awareness of Vermeer productivity tools, including Confidence Plus, Telematics, Borestore and eCommerce, and coordinate with team members to ensure they are taken care of throughout the life of their machine.
  • Effectively utilize Vermeer programs and resources to build and strengthen customer relationships, establishing oneself as a trusted advisor.
  • Support the coordination of machine operator and maintenance trainings for customers.
  • Provide ongoing tooling and Cutting Edge support, including selling and educating customers on consumables and wear items, aftermarket parts and maintenance items.
  • Develop and maintain working knowledge of the Vermeer equipment line-up and its applications, as well as awareness of competitive products, industry, and business trends.
  • Collaborate with alliance partner resources to fulfill customer needs, including: locators, drilling fluids, tracks, cutting teeth, trencher chains and competitive equipment parts.
  • Utilize the CRM database to identify customers and document lifecycle sales plans and activities.
  • Actively participate in routine training courses as assigned, while continuously seeking out opportunities to learn and develop.

POSITION SKILLS/ ABILITIES
  • High-level of self-motivation and drive, with ability to make decisions based on the good of the organization.
  • Represent all departments with excellent customer service skills and a teachable attitude.
  • Excellent people management and communication skills for both internal co-workers and external customers and suppliers.
  • Consistent ability to multi-task and work efficiently on a self-directed schedule.
  • High-level computer proficiency with ability to effectively utilize CDK business operating system.

POSITION REQUIREMENTS
  • 1-3 years of experience as a parts/technical specialist, inside/outside parts sales or equivalent in a dealership environment.
  • 1-3 years of experience with Vermeer industrial equipment, or equivalent commercial, agricultural or material handling equipment.
  • Valid driver's license with ability to meet Heartland insurance providers qualifications.
  • Ability to sit, stand, lift and lower repeatedly for extended periods in both internal and external environments.
  • Bilingual (Spanish) is a plus, but not required.

Safety-sensitive

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