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Computer Support Specialist Jobs in Kentucky (NOW HIRING)

Adecco

Support Specialist

Columbia, KY · On-site

$16/hr

Adecco is assisting a local client in recruiting for a Support Specialist to help process the new KY Drivers Licenses / Real ID in Columbia, KY. Must have exceptional organizational skills, and work ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Kentucky

Computer Support Specialist information

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$13

$23

$36

How much do computer support specialist jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for computer support specialist in Kentucky is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.87 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Kentucky? The most popular types of Computer Support Specialist jobs in Kentucky are:
What are popular job titles related to Computer Support Specialist jobs in Kentucky? For Computer Support Specialist jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Kentucky look for? The top searched job categories for Computer Support Specialist jobs in Kentucky are:
What cities in Kentucky are hiring for Computer Support Specialist jobs? Cities in Kentucky with the most Computer Support Specialist job openings:
What are popular job titles related to Computer Support Specialist jobs in KY? For Computer Support Specialist jobs in KY, the most frequently searched job titles are:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,131 per year, or $23.1 per hour.

IT/Property Specialist

Insights Training Group

Prestonsburg, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

We have an exciting new job opportunity for you at the Carl D Perkins Job Corps Center! We are currently seeking energetic, talented applicants! At Insights Training Group LLC, we see every day as a chance to create a positive impact. We lead through our values centered on inclusiveness, service, integrity, community, and family. Come join our amazing team!
  • We offer a competitive salary and a full comprehensive benefit package to full-time employees:•
  • Medical - 3 Tier Options -
  • Health Savings Account -
  • Live Health Online•
  • Dental• Vision•
  • Employer Paid Life and AD&D
  • 1 x annual Earnings•
  • Employer Paid Short-term Disability•
  • Employer Paid Long-term Disability•
  • Voluntary Life Insurance
  • Voluntary Accident and Critical Illness•
  • Employee Assistance Program• 401K - Safe Harbor match of 100% up to 3% of pay and then 50% on the next 2% of pay•
  • Tuition Reimbursement•
  • Bereavement Leave
  • Sick Time• Vacation Time•
  • 12 Paid Holidays

"Equal Opportunity Employer, including veterans and individuals with disabilities."
POSITION: Computer Support Specialist
DEPARTMENT: Administration
REPORTS TO: F & A Director
FLSA STATUS: Exempt
Job Summary: Responsible for objectives, supervision and production of the Center's computer information system. Assures the daily operational data processing needs of the Center are met.
Duties:
  • Provide support for variety of applications and activities, including configuring Active Directory permissions, Domain Controllers, Antivirus, TCP/IP, troubleshooting client connectivity, resolving printing issues, installing, configuring and troubleshooting Windows applications.
  • Ability to troubleshoot hardware, software and connectivity for mixed environment.
  • Responsible for providing effective technical support.
  • Responsible to respond to initial trouble calls.
  • Responsible for installing connectivity software using VPN, Citrix, Telnet and Dial-up connections.
  • Responsible for determining & implementing software and hardware resolutions.
  • Plans, directs and controls operational and maintenance of the Computer Information System and Management Systems.
  • Reviews all logical access controls for information systems to ensure that all sensitive data (including transmissions, files, tapes, or reports) is protected.
  • Initial setup of computers including loading operating systems, all applications that will be utilized by the end user and configuring multiple software environments on a per-user basis.
  • Tests and debugs programs and systems by analyzing to determine likely problem areas.
  • Performs necessary steps for generating and installing new software releases.
  • Upgrades hardware and software as equipment requires.
  • Provides end user training on PC and Network basics, applications including, but not limited to, e-mail, Microsoft Office, Windows operating systems, and web-based applications.
  • Develops procedures in written form for control of the Information System.
  • Acts as liaison with hardware and software vendors.
  • Enforces all software standards to ensure the security of data.
  • Provides necessary preventative and corrective maintenance on hardware.
  • Oversees phone system issues and repairs.
  • Ensures all computer equipment is properly maintained.
  • Follows the CDSS/CSS plans and procedures daily.
  • Adheres to required property controls policies and procedures.
  • Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures.
  • Maintains good housekeeping in all areas and complies with safety practices.
  • Models appropriate employability skills for dress, language, and work habits.
  • Helps students become more employable through continuous reinforcement.
  • Participates in PRH mandated staff training.
  • Performs other duties as assigned.

Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Above average public speaking skills and experience in same; above average verbal and written skills; above average problem solving and conflict resolution skills; knowledgeable computer skills of software and hardware; exceptional working knowledge of Internet, Email, Microsoft Office Suite.
Experience: A minimum of three (3) years computer experience. Knowledgeable on MS Office, MS SQL, Citrix, Windows Operating systems, Internet Information server, AntiVirus and Backup software.
Education: Associate degree in field preferred.
Certificates, Licenses, Registrations: State Drivers' License
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.
This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.
We offer equal employment opportunities to all persons without discrimination on the basis of race, color, religion, age, sex (including gender identity and sexual orientation), genetic information, national origin, citizenship status, pregnancy and related medical conditions, physical or mental disability, or past, present, or future service in the Uniformed Services of the U.S., or any other legally protected status.

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