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Computer Support Analyst Jobs in Florida (NOW HIRING)

360 IT Professionals

Need Desktop Support Analyst

Orlando, FL · On-site

$21.75 - $29.25/hr

FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure ... of computer peripherals, and provides excellent customer service. * The resource will augment ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for computer support analyst in Florida is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.54 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install and configure systems, and may use tools like remote support software; certifications such as CompTIA A+ can be helpful. Their work typically involves working in an office or help desk environment and communicating technical information clearly.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher wages, especially in cybersecurity-focused environments. Overall, it is considered a well-paying role within the IT and security fields.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What jobs make $3,000 a day?

High-paying jobs such as specialized medical surgeons, senior corporate executives, and certain highly experienced consultants can earn $3,000 or more per day. These roles typically require advanced skills, extensive experience, and often professional certifications or degrees. In the technology sector, top-tier software architects or cybersecurity experts may also reach this level with significant expertise and project responsibilities.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and cybersecurity needs. Growth in IT support roles will likely be driven by advancements in cloud computing, network infrastructure, and the need for technical troubleshooting skills. Certifications like CompTIA A+ and strong problem-solving abilities will enhance job prospects in this field.
What are popular job titles related to Computer Support Analyst jobs in Florida? For Computer Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Computer Support Analyst jobs in Florida look for? The top searched job categories for Computer Support Analyst jobs in Florida are:
What cities in Florida are hiring for Computer Support Analyst jobs? Cities in Florida with the most Computer Support Analyst job openings:
Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $38,737 per year, or $18.6 per hour.
Technology Support Analyst II

Technology Support Analyst II

Kirkland & Ellis

Miami, FL • On-site

Full-time

Posted 13 days ago

Kirkland & Ellis rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 18 rated law firms

Job description

Job Summary:
Kirkland & Ellis is a leading law firm known for its commitment to legal excellence and innovative solutions. The Technology Support Analyst II will provide critical support for technology used by attorneys and business professionals, ensuring productivity and connectivity through effective troubleshooting and maintenance of systems and applications.
Responsibilities:
• Provide day-to-day support for desktops, laptops, and mobile devices, including installation, configuration, maintenance, and troubleshooting of hardware and software
• Set up and troubleshoot audio-visual (AV) equipment, including video conferencing tools such as Zoom, Webex, and Microsoft Teams, for meetings and events
• Diagnose technical issues using structured troubleshooting methods, resolve independently when possible, and escalate appropriately to ensure timely outcomes
• Deliver prompt, professional, and courteous support across all user interactions, ensuring a high standard of client service
• Support Microsoft 365 (M365), Windows 11, core business applications, and remote computing tools including Citrix and Virtual Private Network (VPN) environments
• Partner with firmwide technology teams to resolve complex issues and contribute to shared solutions and documentation
• Accurately document and manage all requests through the ticketing system, adhering to established workflows and ownership guidelines
• Document solutions, follow established procedures, and contribute to process enhancements and successful technology rollouts
• Assist with off-site meetings, remote trial setups, and after-hours support as needed
Qualifications:
Required:
• Degree or certification in Computer Science or a related technical field (or equivalent experience)
• 4–6 years of experience in a professional services environment; law firm experience is a plus
• Strong knowledge of desktop environments, Microsoft operating systems, Exchange and Exchange Online, networking fundamentals, and device troubleshooting across PC and iOS platforms
• Experience with technologies such as Microsoft Office Suite, Microsoft Teams, OneDrive, Citrix, ServiceNow (or similar ticketing systems), and mobile device management tools like Microsoft Intune
• Proven ability to analyze issues, research solutions, and apply structured troubleshooting techniques in high-pressure situations
• Excellent verbal and written communication skills, with a strong focus on delivering a high-quality user experience
• Ability to work effectively across teams, manage multiple priorities, and adapt to evolving technology needs
Preferred:
• A+ and/or Microsoft certifications
• CTS certifications
• audio-visual experience
Company:
Kirkland & Ellis is a law firm that offers a wide range of legal assistance in labor, government, and intellectual property litigation. Founded in 1909, the company is headquartered in Chicago, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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