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Computer Support Analyst Jobs in Florida (NOW HIRING)

Cook Systems

Customer Support Analyst

Tallahassee, FL · On-site

We are seeking a skilled IT Support Specialist to provide Tier 1 and 2 software and hardware ... Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work ...

SCCU

App Support Analyst I

Miramar, FL · On-site

$58K - $61K/yr

... complex computer-related problems involving a large variety of applications software. Handles ... App Support Analyst I Qualifications * 1-3 years of computing and application support; or a ...

SCCU

App Support Analyst I

Miramar, FL

$58K - $61K/yr

... complex computer-related problems involving a large variety of applications software. Handles ... App Support Analyst I Qualifications * 1-3 years of computing and application support; or a ...

New

RELX Group plc

Account Support Analyst

Boca Raton, FL · On-site

$36K - $61K/yr

The Account Support Analyst supports the organization in achieving revenue goals, ensuring customer ... Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and ...

SCCU

App Support Analyst I

Melbourne, FL · On-site

$58K - $61K/yr

... complex computer-related problems involving a large variety of applications software. Handles ... App Support Analyst I Qualifications * 1-3 years of computing and application support; or a ...

SCCU

App Support Analyst I

Melbourne, FL

$58K - $61K/yr

... complex computer-related problems involving a large variety of applications software. Handles ... App Support Analyst I Qualifications * 1-3 years of computing and application support; or a ...

New

LexisNexis

Account Support Analyst

Boca Raton, FL · On-site

$36K - $61K/yr

The Account Support Analyst supports the organization in achieving revenue goals, ensuring customer ... Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and ...

RELX

Account Support Analyst

Boca Raton, FL · Hybrid

$36K - $61K/yr

The Account Support Analyst supports the organization in achieving revenue goals, ensuring customer ... Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and ...

TECO

Sr. Desktop Support Analyst, Progression

Lutz, FL

$21 - $28/hr

Preferred: Associate's degree in a computer-related field or business administration with a ... DESKTOP SUPPORT ANALYST Additional Duties and Responsibilities * Research and resolve the more ...

TECO

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

Preferred: Associate's degree in a computer-related field or business administration with a ... DESKTOP SUPPORT ANALYST Additional Duties and Responsibilities * Research and resolve the more ...

Apex Informatics

Customer Support Analyst,

Bartow, FL · On-site

Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for computer support analyst in Florida is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.54 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install updates, and maintain computer systems, typically using tools like remote support software and diagnostic utilities. Strong communication skills and technical knowledge are essential for effective support in this role.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

Is a degree needed to be an IT analyst?

A degree is not strictly required to become a computer support analyst, but many employers prefer candidates with a bachelor's degree in computer science, information technology, or related fields. Relevant certifications, technical skills, and experience can also be important factors in qualifying for the role.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs in the US pay 300,000 a year?

For a Computer Support Analyst, earning $300,000 annually is uncommon, as this role typically has a median salary well below that figure. High-paying tech roles such as software engineers, IT directors, or cybersecurity executives are more likely to reach or exceed this level, often requiring advanced skills, certifications, and extensive experience. Salaries at this level are usually found in senior management or specialized technical positions within large organizations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and expanding IT infrastructure. Growth will likely be driven by the need for troubleshooting, network support, and cybersecurity skills, with certifications like CompTIA A+ enhancing job prospects. Overall, tech support roles are projected to grow steadily through 2026.
What are popular job titles related to Computer Support Analyst jobs in Florida? For Computer Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Computer Support Analyst jobs in Florida look for? The top searched job categories for Computer Support Analyst jobs in Florida are:
What cities in Florida are hiring for Computer Support Analyst jobs? Cities in Florida with the most Computer Support Analyst job openings:
Computer Support Analyst jobs near you
Customer Support Analyst

Customer Support Analyst

Cook Systems

Tallahassee, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Launch Your Career with Cook Systems
Since 1990, Cook Systems-a certified veteran-owned IT consulting firm-has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust-and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!
Summary: We are seeking a skilled IT Support Specialist to provide Tier 1 and 2 software and hardware support. In this role, you will offer technical advice, guidance, and informal training to customers, as well as troubleshoot and restore routine technical service and equipment problems using established procedures. You will play a crucial part in maintaining a knowledge database and call tracking database to enhance the quality of problem resolutions.
Responsibilities:
  • Provide Tier 1 and 2 support for software and hardware issues.
  • Offer technical advice, guidance, and informal training to customers.
  • Troubleshoot and restore routine technical service and equipment problems.
  • Analyze, identify, and diagnose faults and symptoms using established processes.
  • Perform root cause analysis and develop checklists for typical problems.
  • Recommend procedures and controls for problem prevention.
  • Maintain and update knowledge and call tracking databases.
  • Collaborate with team members and assist others with calls.

Required Skills:
  • Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • A minimum of 2 years of IT work experience with working knowledge of basic to moderately complex hardware and software products.
  • Strong problem-solving and troubleshooting skills.
  • Ability to work effectively in a team setting.
  • Experience providing Tier 1 and Tier 2 support for medium to high complexity issues.

#Ll-Onsite
Why Work with Us
At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
  • Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
  • Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters.
  • Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
  • Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
  • Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.
#IND1

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