Computer Support Analyst Jobs in Florida (NOW HIRING)

The Litigation Support Analyst supports the firm’s eDiscovery and litigation technology operations across all offices. This role assists with day-to-day eDiscovery workflows in RelativityOne, provides technical and operational support to litigation teams, prepares case materials, and delivers hands-on assistance during hearings, arbitrations, and trials. The position requires strong attention to detail, responsiveness, and the ability to support multiple active matters in a fast-paced litigation environment. This is a non-exempt, in-office position.

Essential Functions:

Litigation eDiscovery Operations

• Support all phases of the EDRM lifecycle, including data collection coordination, processing, analytics, review support, and production preparation.
• Assist with RelativityOne workspace setup, data loading, metadata validation, searches, and troubleshooting.
• Maintain matter workspaces, user permissions, and case-specific configurations under the direction of senior staff.
• Ensure workflows follow firm standards, ESI protocols, and protective orders.

AI-Enabled Processing & Review Support

• Assist with AI-enabled workflows in Relativity aiR, including AI-assisted review, summarization, and issue identification.
• Prepare datasets, validate outputs, and escalate anomalies or risks to senior litigation support personnel.
• Follow firm guidelines for secure and compliant use of AI tools.

Production & Deadline Support

• Prepare production sets, including formatting, redactions, privilege checks, and quality control.
• Track deadlines, production logs, and delivery confirmations.
• Identify potential issues or delays and communicate them promptly to the Manager of eDiscovery.

Case Preparation & Litigation Support

• Prepare exhibits, witness binders, deposition materials, and demonstratives.
• Assist with organizing case files, labeling documents, and maintaining version control.
• Support attorneys with data pulls, document searches, file conversions, and exhibit preparation.

Trial Support

• Assist with trial preparation, including exhibit lists, digital evidence, and presentation materials.
• Set up and test courtroom technology such as monitors, projectors, audio systems, and trial presentation software.
• Operate trial presentation tools (e.g., TrialDirector, OnCue, Final Exhibits and/or Adobe Pro, etc.) during hearings, arbitrations, and trials under attorney direction.
• Provide on-site or remote trial support, including managing exhibits, coordinating real-time transcripts, and resolving technical issues quickly.

General Operations

• Maintain accurate documentation, chain-of-custody records, and internal logs.
• Follow established workflows, procedures, and best practices for litigation support.
• Collaborate with Manager of eDiscovery and legal teams to ensure smooth coordination across matters.

Required Skills/Abilities:

• Bachelor’s degree or equivalent professional experience.
• 2–5 years of eDiscovery or litigation support experience in a law firm or legal services environment.
• 2-3 years of experience with Relativity, RelativityOne, or comparable platforms is a plus.
• Relativity certifications (e.g., RelativityOne Review Pro, RelativityOne User) are preferred.
• Hands-on experience with RelativityOne in active litigation matters.
• Familiarity with analytics-driven review strategies such as TAR, email threading, and clustering is a plus.
• Experience with trial presentation and exhibit software (TrialDirector, OnCue, Final Exhibits and/or Adobe Pro, etc.) is desired.
• Familiarity with AI-assisted review workflows, including Relativity aiR.
• Familiarity with using Progress ShareFile.
• Strong understanding of litigation discovery processes and deadlines.
• Excellent communication and problem-solving skills.
• Ability to work extended hours during peak litigation periods, including trial.
• Ability to travel to court as needed for trial support.
• Flexibility to support time-sensitive litigation deadlines, including trial schedules.
• Experience supporting complex or expedited litigation matters is desired.
• Occasional travel between offices may be required.
• In-office role required in Orlando, Florida.

Physical Demands:

• Ability to perform the essential functions of the role with or without reasonable accommodation.
• Prolong periods of sitting and working on a computer.
• Occasional standing, walking and movement within an office environment.
• May occasionally lift or move items up to ten pounds.
• Ability to travel as needed.

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