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Complex Director Jobs (NOW HIRING)

Lamar University

Complex Director

Beaumont, TX · On-site

$41K - $54K/yr

Exempt Job Summary The Complex Director (CD) is responsible for the residential life functions of one or more residence halls. The CD fosters a safe and positive community environment that encourages ...

janney

Assistant Complex Manager

Montgomery, NY · Hybrid

$200K/yr

Reporting to the Complex Director, the Assistant Complex Director will play a key role in increasing revenue and profitability through recruiting, retention, and increased branch productivity, with a ...

janney

Assistant Complex Manager

Montgomery, NY · Hybrid

$200K/yr

Reporting to the Complex Director, the Assistant Complex Director will play a key role in increasing revenue and profitability through recruiting, retention, and increased branch productivity, with a ...

American International Group

NY · On-site

$118 - $173/hr

American International Group is seeking a Senior Complex Director located in New York to lead efforts in managing Excess Casualty Claims. The ideal candidate will have over 8 years of experience in ...

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How much do complex director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for complex director in the United States is $140,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,000.00 and $145,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Complex Director?

To thrive as a Complex Director, you need strong leadership abilities, multi-property management experience, and a background in hospitality or property management, often supported by a bachelor’s degree in hospitality or business. Familiarity with property management systems (PMS), financial reporting tools, and revenue management software is typically required. Outstanding interpersonal skills, strategic thinking, and the ability to motivate teams set top candidates apart. These competencies are crucial to ensure operational excellence, maximize profitability, and deliver exceptional guest experiences across multiple properties.

What is the difference between Complex Director vs Project Manager?

AspectComplex DirectorProject Manager
CredentialsOften requires advanced degrees in management or industry-specific certificationsTypically holds a bachelor's degree; PMP certification common
Work EnvironmentOversees multiple projects or operations within a complex facility or organizationManages individual projects from initiation to completion
Industry UsageUsed in industries like healthcare, hospitality, or large-scale facilitiesCommon across various industries including construction, IT, and engineering

The Complex Director focuses on overseeing multiple interconnected projects or operations within a large organization, requiring strategic management skills. In contrast, a Project Manager handles specific projects, ensuring they meet goals, deadlines, and budgets. While both roles require strong leadership and organizational skills, the Complex Director's role is broader, often involving higher-level decision-making and coordination across departments.

How does a Complex Director typically balance overseeing multiple properties and ensuring consistent operational standards across sites?

A Complex Director is responsible for managing several properties within a portfolio, which requires strong organizational and leadership skills. To maintain consistency, they often establish standardized operating procedures, conduct regular site visits, and hold frequent meetings with property managers. Effective communication and delegation are key, as the director must coordinate with various department heads to align goals and address challenges promptly. This role demands adaptability, as each property may have unique needs, and success depends on fostering collaboration across teams while upholding overall brand and service standards.
More about Complex Director jobs
What cities are hiring for Complex Director jobs? Cities with the most Complex Director job openings:
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Complex Director jobs near you
Infographic showing various Complex Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.

Complex Director

Eastern Michigan University

Ypsilanti, MI • On-site

Full-time

Posted 13 days ago

Eastern Michigan University rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

511th of 617 rated colleges and universities

Job description

Complex Director

Apply now Job no: 495673
Work type: Staff Full Time
Location: Ypsilanti
Categories: Academic & Student Affairs

Title: Complex Director

Employee Classification: AP - Administrative Professional

Pay Grade: AP 01

Division: Academic and Student Affairs

Subdivision: Housing Admin

Department: Student Life

Campus Location: Main Campus

General Summary

The Complex Director (CD) is responsible for the residential life functions in two or more residence halls. The CD fosters a safe, positive, and inclusive community environment that encourages students to develop their full potential. This position includes educational, supervisory and administrative functions that promote student engagement, academic success, personal development, and a strong sense of community. Given the unique nature of this live-in position, the position has a renewable contract for up to four years ending on July 15 of each year. Staff will be asked in March to make a commitment for the following year. Should a staff member be hired mid-year, additional time to end on July 15 may be offered.

Principal Duties and Responsibilities

  • Supervise, train and evaluate Graduate Hall Director(s), Graduate Assistant(s), Student Office Manager(s), Nightwatch staff, and/or Office Assistant Staff in their complex, including participation in departmental selection process of positions.
  • Provide guidance to Resident Advisors, ensuring that orientation, training, supervision and regular evaluation of Resident Advisors is completed.
  • Coordinate the development, implementation and evaluation of academic, social and developmental programming, ensuring participation with academic and student services offices when appropriate, including regular attendance at student programs.
  • Advise and develop leadership skills of Community Council (student organization).
  • Serve as primary judicial officer for the complex, which includes meeting with students in violation of Residence Hall and Apartment Rules, adjudicating cases, and applying sanctions.
  • Maintain judicial records through effective use of student conduct software and providing accurate student files.
  • Participate in the rotating 24-hour-a-day "on-call" system for the residential area, responding to problems and emergencies including during times when the University is closed.
  • Use departmental protocol to respond to crisis or emergency situations which includes providing guidance to paraprofessional staff, parents, and students.
  • Manage Front Desk Operations within assigned halls with the support of a Student Office Manager(s).
  • Manage programming and office supply budgets.
  • Manage hall occupancy including creating reports, knowledge of student database, completing room changes, and promoting living on campus.
  • Serve as an active member of one or more committees designed to complete departmental projects.
  • During the summer months work with summer school, new student orientation and/or summer conference housing.
  • Ensure a safe environment with thorough facilities/security systems and prevention programming.
  • Conduct weekly walk-through and report on-going facility and safety issues.
  • Provide functional guidance and leadership in individually specified areas or projects as needed.
  • Other related duties as assigned.

Minimum Qualifications:

Master's degree in Higher Education and Student Affairs, Counseling or related field and experience in the field of student affairs is required.
Strong interpersonal communication skills including writing and public speaking, and ability to work with computer program with training is required.
One year experience working with students in a college or university environment is required.
Live-on required.

Preferred Qualifications:

N/A

Special Instructions:

N/A

Appointment Percentage:

100%

Advertised: 28 Jul 2026 Eastern Daylight Time
Applications close: 28 Aug 2026 Eastern Daylight Time

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