Community Success Manager Jobs (NOW HIRING)

Job Posting Title:
Employer Success Manager
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Hiring Department:
Career Success
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt from FLSA
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
General Notes
The Employer Success Manager is responsible for expanding and strengthening UT Austin's employer ecosystem through strategic partnerships, data-informed recruiting strategies, and cross-campus collaboration. This role owns a portfolio of employer relationships and serves as a trusted advisor to employers seeking to engage UT talent in intentional, student-centered ways.
Must be eligible to work in the US on a full-time basis for any employer without sponsorship.
Purpose
UT Austin is redefining how a public flagship university partners with employers to drive meaningful career outcomes for students. As industries evolve and talent needs shift, employers increasingly seek deeper, more strategic relationships with universities.
The Employer Success Manager plays a critical role in shaping UT Austin's employer ecosystem. This role sits at the intersection of talent strategy, employer partnerships, and student outcomes. The individual in this role will build and steward high-impact employer relationships, influence recruiting strategies across industries, and help ensure UT students are well positioned for long term career success.
This is a highly collaborative, externally facing role with meaningful influence across colleges, programs, and UT's largest institutional partners.
Responsibilities
- Employer Relationship Management

• Own and manage a portfolio of strategic employer partners aligned with UT's academic strengths and workforce priorities.
• Serve as a strategic advisor to employer partners, helping them design long-term recruiting strategies that align business needs with student talent and interests.
• Lead high-level conversations with hiring managers and company leaders to secure year-round opportunities for undergraduate and graduate students.
• Translate employer hiring demand and student interest into actionable engagement strategies.
• Partner with employers to co-design work-integrated opportunities (e.g., early talent programs, paid projects, internships, or pathway models) aligned to real hiring demand and student development.

- Recruiting Strategy and Workforce Insights

• Advise employers on recruiting strategies that improve quality of hire by aligning early talent engagement, hiring timing, and campus touchpoints with both employer needs and student interests.
• Leverage labor market data, hiring trends, and student preferences to help employers optimize recruiting timing, events, branding, and investment decisions.
• Analyze qualitative and quantitative hiring data to surface insights that inform employer advising and institutional strategy.

- Communications and Cross-Functional Collaboration

• Shape how UT Austin communicates its talent value proposition to employers, translating academic excellence into workforce-ready outcomes.
• Partner closely with career services leaders, recruiting operations, and corporate relations teams to align employer engagement efforts across campus.
• Contribute insights and recommendations to cross-functional initiatives focused on employer engagement, student outcomes, and workforce strategy.

- Business Development and Ecosystem Growth

• Identify and pursue high-impact employers and new business units aligned with UT's priority industries and student pipelines.
• Expand existing employer relationships by uncovering new opportunities for hiring, engagement, and collaboration.
• Represent UT Austin at industry and community events as a strategic connector and talent partner.

- Operational Excellence and Systems Building

• Design and implement scalable employer account management processes, engagement plans, and timelines.
• Contribute to data analytics projects and employer insights efforts to support continuous improvement and decision making.
• Support institution-wide initiatives that strengthen UT's employer engagement infrastructure and strategy.

What success looks like

• The employer portfolio is managed as a strategic book of business, with clear improvements in engagement health, retention, and expansion.
• High-potential employer accounts deepen their engagement through expanded hiring, new business units, and more intentional partnerships.
• Employer engagement insights meaningfully inform institutional recruiting strategy and student outcome decisions.
• Recruiting strategies are guided by employer data, hiring trends, and student interest to improve decision making and hiring outcomes.

Required Qualifications

• Bachelor's degree and five or more years of experience in business development, client or account management, workforce development, talent acquisition, employer relations, or closely related fields.
• Demonstrated ability to influence senior stakeholders and drive strategic outcomes.
• Strong analytical skills with experience translating data into insights and recommendations.
• Excellent written and verbal communication skills, including experience presenting to executive audiences.
• Highly organized, self-directed, and comfortable operating in a fast-paced, evolving environment.
• Strong understanding of job market trends, hiring practices, and recruiting processes.

Relevant education and experience may be substituted as appropriate.
Preferred Qualifications

• MBA or Master's degree in a related field.
• Experience working in higher education, university recruiting, corporate relations, or in industry roles that partner closely with universities on early talent, workforce development, or strategic partnerships
• Proven ability to build relationships across students, alumni, faculty, staff, and employers.
• Experience leveraging technology and platforms to support employer engagement and recruiting strategy.
• Familiarity with tools such as 12Twenty, Smartsheet, Canva, and advanced Excel functions, including pivot tables.

Salary Range
$63,000 + depending on qualifications
Working Conditions

• Work to be performed in typical office environment

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.