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Community Operations Manager Jobs in Raleigh, NC

tbg

Operations Manager Trainee

Morrisville, NC · On-site

... community. We believe in investing in people, providing the resources and mentorship you need to ... Field Operations & Leadership: Learn and conduct crew management, schedule work and employees ...

tbg

Operations Manager Trainee

Morrisville, NC · On-site

... community. We believe in investing in people, providing the resources and mentorship you need to ... Field Operations & Leadership: Learn and conduct crew management, schedule work and employees ...

tbg

Operations Manager Trainee

Morrisville, NC · On-site

... community. We believe in investing in people, providing the resources and mentorship you need to ... Field Operations & Leadership: Learn and conduct crew management, schedule work and employees ...

WillScot

Branch Operations Manager III

Knightdale, NC · On-site

From day one, we invest in your growth and your future, while giving back to the communities we ... The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation.

WillScot

Branch Operations Manager III

Knightdale, NC · On-site

From day one, we invest in your growth and your future, while giving back to the communities we ... The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation.

NCSU

Research Operations Manager II

Raleigh, NC

... community through extension, research, and teaching activities. Poultry is the largest income ... Manage Facilities, Operations, and People * Lead and supervise full- and part-time staff, including ...

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All JobsCommunity Operations Manager JobsCommunity Operations Manager Jobs in Raleigh, NC

Community Operations Manager information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do community operations manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for community operations manager in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What does a Community Operations Manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Community Operations Manager, and why are they important?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a Community Operations Manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.
What are popular job titles related to Community Operations Manager jobs in Raleigh, NC? For Community Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Community Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Community Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Community Operations Manager jobs? Cities near Raleigh, NC with the most Community Operations Manager job openings:
Community Operations Manager jobs near you
Infographic showing various Community Operations Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,681 per year, or $29.7 per hour.
Assistant Community Manager - Floating Team

Assistant Community Manager - Floating Team

Greystar Worldwide, LLC

Raleigh, NC • On-site

$18.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Greystar rating

7.9

Company rating: 7.9 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

56th of 156 rated real estate companies

Job description

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Floating Assistant Community Manager (ACM) plays a pivotal role in supporting the effective management and operations of multiple residential communities within Greystar. This dynamic role involves providing assistance to on-site Community Managers, ensuring a positive experience for residents or tenants, and contributing to the overall success of our properties. The Floating ACM will need to promptly learn the community specifics (unit mix, amenity package, sub-market conditions, PMS reports, client specifications, etc.). The geographic scope of the role, as well as supervisors, and assignments can change at any time.
JOB DESCRIPTION
*This is a permanent floating position that will require travel between sites in the greater Raleigh-Durham region*
1. Community Operations:
  • Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.
  • Oversee property maintenance, vendor relationships, and service contracts.

2. Resident or Tenant Relations:
  • Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions.
  • Organize and coordinate community events to foster a sense of community and resident engagement.

3. Leasing and Marketing Support:
  • Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation.
  • Collaborate with the marketing team to promote available units and community amenities.

4. Financial Management:
  • Support financial processes, including rent collection, budget tracking, and expense management.
  • Work closely with the accounting department to ensure accurate and timely financial reporting.

5. Administrative Tasks:
  • Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records.
  • Support the preparation of reports, presentations, and other documentation as needed.

6. Property Inspections:
  • Conduct regular inspections of properties to ensure they meet company standards and address any maintenance or safety concerns.

7. Compliance:
  • Stay informed about local, state, and federal regulations related to property management and ensure compliance.
  • Assist in the implementation of policies to maintain a safe and secure environment.

8. Training and Development:
  • Participate in training programs and stay updated on industry best practices.
  • Support the professional development of on-site property management teams.
  • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.

BASIC KNOWLEDGE & QUALIFICATIONS:
  • Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, Hospitality or related field.
  • 1-3 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Understanding of lease terms and lease enforcement, including collections.
  • Excellent communication, conflict resolution, and customer service skills.
  • Ability to adapt to different property environments and work independently.

SPECIALIZED SKILLS:
  • Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
  • Incumbents must have valid driver's license to drive a golf cart on property.
  • Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
  • Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).

TRAVEL / PHYSICAL DEMANDS:
  • Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
  • Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
  • Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
  • Rare or occasional travel may be required to attend business meetings, training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

#LI-SB1
The hourly range for this position is $22.00 - $24.50
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

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